TrustRadius Insights
WePay has proven to be a valuable tool for office administrators and representatives who need to create billing subscriptions for clients, …
Overview
What is WePay?
WePay is a payment processing and mobile point-of-sale (mpos) software solution with features such as facilitating payments between buyers & sellers and instantly enabling users to accept donations. WePay was acquired by Chase in 2017.
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What is WePay?
WePay is a payment processing and mobile point-of-sale (mpos) software solution with features such as facilitating payments between buyers & sellers and instantly enabling users to accept donations. WePay was acquired by Chase in 2017.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is WePay?
WePay Video
The Power of Integrated Payments
WePay Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(10)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
WePay has proven to be a valuable tool for office administrators and representatives who need to create billing subscriptions for clients, serving as a cost-effective alternative to PayPal. Users have found that integrating WePay with platforms like InfusionSoft, Zoho Subscriptions, and Zoho Invoice streamlines their billing processes. The highly responsive support provided by WePay has been praised by users, who appreciate the prompt attention given to any questions or concerns. Setting up and getting started with WePay is relatively easy, allowing users to quickly implement this payment processing solution.
Nonprofit organizations have also found great value in using WePay. They have utilized the platform to facilitate credit card processing for fundraising auctions, benefiting from its tight integration with their platform and affordability. Customers who prioritize easy and quick sign-up, tight integration, and affordability for credit card processing have consistently chosen WePay. Business websites have adopted WePay as a checkout shopping cart solution, providing a streamlined payment process for customers. Additionally, the platform enables nonprofit organizations to easily collect donations from supporters through social media and email campaigns.
WePay's elimination of the need for a separate merchant account has made it convenient for individuals and businesses alike to accept payments and share revenue. Auction sites have particularly appreciated the hassle-free option of linking WePay to their platform. For organizations using the Classy platform, WePay has become a popular choice for processing credit card transactions in Development and Accounting departments due to its seamless integration. Furthermore, individuals and small nonprofits have found great value in using WePay as it acts as a backend processor for personal or small fundraising pages, ensuring smooth payment processing. Whether it is creating billing subscriptions, facilitating fundraising auctions, or streamlining the checkout process on websites, WePay has proven to be a versatile solution that caters to various user needs.
Cost-effective Option: Multiple users have found WePay to be a cost-effective solution compared to other competitors. It provides a good value for the price, which is especially important for startups looking to save money.
Quick Payment Processing: Several reviewers have mentioned that WePay's payment processing is quick and efficient. Funds are usually deposited within 2-3 business days, providing prompt notification to the users.
Easy Integration: Many users appreciate the seamless integration capabilities of WePay with various online systems. They find it simple to set up and start accepting credit card payments, making it easy for businesses to get started quickly.
Slow Customer Service: Some users have expressed frustration with the speed of customer service at WePay, stating that occasionally they require more assistance and would like quicker response times.
Delayed Payment Processing: Several users have mentioned that they would like WePay to process payments faster and deduct fees before the payment is processed to their bank account. This delay in payment processing can be inconvenient for some users.
Lack of Detailed Reporting: Many users have found it challenging to find detailed information about donations within the WePay platform, and they suggest making it easier to access this data. Additionally, some users desire more comprehensive reporting options, including a breakdown of total charges, share portion, and fees taken out.
Users commonly recommend WePay for businesses with a steady cash flow, such as freelancers or online companies. They appreciate the platform's ease of use and integration options, making it a suitable choice for small to medium-sized businesses. Additionally, users praise WePay's powerful engine for crowdfunding and recommend it for fundraising purposes.
Another common recommendation is to set up a WePay account immediately to avoid missing out on payments. Users highlight the platform's secure money transfer capabilities and suggest comparing it with other payment providers before making a decision. They also advise considering the level of support needed post-integration from WePay.
Users consistently compliment WePay's solid reputation as a trusted company with a great fraud monitoring system and excellent customer support. They appreciate WePay's integrations with terminals and its conservative approach compared to competitors, which may be beneficial for startups. However, some users caution that WePay may not be suitable for non-profit organizations.
Overall, users often suggest using WePay for its easy setup process, versatile integration options, and reputation as a trustworthy payment platform.
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
March 29, 2022
I Pay, You Pay, We all Pay for WePay
These are linked to each other. There are multiple systems you have to use. One takes the credit card info and runs it and one puts the money into your account. It would be better to have one that does it all, if it exists. WePay seems to be one of the most commonly used websites of its type.
October 19, 2018
WePay... it's just okay.
WePay directly integrates with Classy and that was our sole reason for switching from iATS. iATS has several features but is also fairly complex. iATS has a great customer support team to help though. If we were not required to switch payment processors by Classy, I don't know if we would have selected WePay or not. It does the job, but does not appear to be anything special one way or the other.
July 13, 2018
Great platform for marketplace payment
There are many other services that provide similar things, such as Stripe. However, when I evaluate these marketplace payment providers, I look at who their current users are and in this case, WePay has provided services to many other high-volume payment customers.
WePay was much more user friendly and easier to integrate.
November 06, 2017
Great for startups and small businesses
PayPal has it's own niche, and have more stand alone options, but they are confusing to navigate unless you are in their system a lot. Integration can take a lot more time to do and test out. Plus WePay charges less than PayPal does which in this case is an advantage.
November 03, 2017
WePay has been Great!
- PayPal Payments and Stripe
- Wepay had shown to be easier to use for the customer to use, set up, and get rolling accepting payments/donations quickly.
- WePay has also been easy to develop our software into their API.
- Wepay has a better user flow for our customers. The dashboard is easy to use and set up.
- The customer service is quick to answer our questions.
November 02, 2017
Easiest option for my customers
WePay is friendlier to the customer than Stripe or PayPal - so much easier to sign up for and use. Standard gateways are more flexible - they provide many more options on pricing, and the ability to choose the underlying processor - which is great, but also significantly more complicated for the customer.
March 23, 2017
Great addition to your website for shopping carts
Wepay is easier to use, and fees are less, however, Authorize.Net processed payments quickly and deducted fees before payments were made to our account.