TrustRadius Insights
WePay has proven to be a valuable tool for office administrators and representatives who need to create billing subscriptions for clients, …
Overview
What is WePay?
WePay is a payment processing and mobile point-of-sale (mpos) software solution with features such as facilitating payments between buyers & sellers and instantly enabling users to accept donations. WePay was acquired by Chase in 2017.
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What is WePay?
WePay is a payment processing and mobile point-of-sale (mpos) software solution with features such as facilitating payments between buyers & sellers and instantly enabling users to accept donations. WePay was acquired by Chase in 2017.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is WePay?
WePay Video
The Power of Integrated Payments
WePay Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(10)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
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- Recommendations
WePay has proven to be a valuable tool for office administrators and representatives who need to create billing subscriptions for clients, serving as a cost-effective alternative to PayPal. Users have found that integrating WePay with platforms like InfusionSoft, Zoho Subscriptions, and Zoho Invoice streamlines their billing processes. The highly responsive support provided by WePay has been praised by users, who appreciate the prompt attention given to any questions or concerns. Setting up and getting started with WePay is relatively easy, allowing users to quickly implement this payment processing solution.
Nonprofit organizations have also found great value in using WePay. They have utilized the platform to facilitate credit card processing for fundraising auctions, benefiting from its tight integration with their platform and affordability. Customers who prioritize easy and quick sign-up, tight integration, and affordability for credit card processing have consistently chosen WePay. Business websites have adopted WePay as a checkout shopping cart solution, providing a streamlined payment process for customers. Additionally, the platform enables nonprofit organizations to easily collect donations from supporters through social media and email campaigns.
WePay's elimination of the need for a separate merchant account has made it convenient for individuals and businesses alike to accept payments and share revenue. Auction sites have particularly appreciated the hassle-free option of linking WePay to their platform. For organizations using the Classy platform, WePay has become a popular choice for processing credit card transactions in Development and Accounting departments due to its seamless integration. Furthermore, individuals and small nonprofits have found great value in using WePay as it acts as a backend processor for personal or small fundraising pages, ensuring smooth payment processing. Whether it is creating billing subscriptions, facilitating fundraising auctions, or streamlining the checkout process on websites, WePay has proven to be a versatile solution that caters to various user needs.
Cost-effective Option: Multiple users have found WePay to be a cost-effective solution compared to other competitors. It provides a good value for the price, which is especially important for startups looking to save money.
Quick Payment Processing: Several reviewers have mentioned that WePay's payment processing is quick and efficient. Funds are usually deposited within 2-3 business days, providing prompt notification to the users.
Easy Integration: Many users appreciate the seamless integration capabilities of WePay with various online systems. They find it simple to set up and start accepting credit card payments, making it easy for businesses to get started quickly.
Slow Customer Service: Some users have expressed frustration with the speed of customer service at WePay, stating that occasionally they require more assistance and would like quicker response times.
Delayed Payment Processing: Several users have mentioned that they would like WePay to process payments faster and deduct fees before the payment is processed to their bank account. This delay in payment processing can be inconvenient for some users.
Lack of Detailed Reporting: Many users have found it challenging to find detailed information about donations within the WePay platform, and they suggest making it easier to access this data. Additionally, some users desire more comprehensive reporting options, including a breakdown of total charges, share portion, and fees taken out.
Users commonly recommend WePay for businesses with a steady cash flow, such as freelancers or online companies. They appreciate the platform's ease of use and integration options, making it a suitable choice for small to medium-sized businesses. Additionally, users praise WePay's powerful engine for crowdfunding and recommend it for fundraising purposes.
Another common recommendation is to set up a WePay account immediately to avoid missing out on payments. Users highlight the platform's secure money transfer capabilities and suggest comparing it with other payment providers before making a decision. They also advise considering the level of support needed post-integration from WePay.
Users consistently compliment WePay's solid reputation as a trusted company with a great fraud monitoring system and excellent customer support. They appreciate WePay's integrations with terminals and its conservative approach compared to competitors, which may be beneficial for startups. However, some users caution that WePay may not be suitable for non-profit organizations.
Overall, users often suggest using WePay for its easy setup process, versatile integration options, and reputation as a trustworthy payment platform.
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
March 29, 2022
I Pay, You Pay, We all Pay for WePay
- Links up to other websites easily.
- Links up to your bank account easily.
- Pulls reports.
- Pulling reports link goes to your email, would be better right on site.
- Credit card fees.
- Doesn’t do all of payments - uses other website to run credit card.
October 19, 2018
WePay... it's just okay.
- Low fees/rates
- Integrates well with Classy
- Email notifications
- Admin reporting could be improved
- Fees are pulled out of each transaction instead of aggregated at the end of the month (this could be a pro for some users)
- Difficult to give switch the admin role after it has already been assigned
- No credit card swipers
- Only way to process a transaction is directly through the website
July 13, 2018
Great platform for marketplace payment
- Provide sample codes and SDK
- Great dashboard to see your overall transactions and revenue
- Easy to integrate with your existing system
- They should provide a plug-in such as JavaScript that we can use to allow accurate calculation related to the fees that we can show to the end-users.
- More detailed reporting and the breakdown between the total charges, your share portion, the fees taken out, etc.
- Easy for new users to set up a WePay account.
- Easy and quick for users with WePay accounts to make donations.
- Fairly quick payouts to organizations who receive donations through our platform.
- It would be nice if it were a little easier to find details about donations within the WePay platform.
November 06, 2017
Great for startups and small businesses
- Lower cost than their competitors, as a start up every dollar we can save makes a difference.
- Processing of payments is quick, we are notified and the funds are deposited usually within 2-3 business days.
- They can be integrated with a lot of different systems online.
- Simple to set up and start taking credit card payments.
- None that I can think of.
November 03, 2017
WePay has been Great!
- Quick Setup and Approval of an Account
- Allows 30 days for to finish a Wepay account but during the interim you can store transactions with them
- Quick customer service
- User friendly
- No phone number to call for assistance
- Max transaction amount of $2,500
November 02, 2017
Easiest option for my customers
- Fast, easy signup - this is the primary reason we implemented support for WePay.
- Customers who opt for WePay as their processor can begin accepting transactions within a few minutes - crucial when the team mounting the auction is a little behind in their planning process.
- I'd like to see some advances in their customer service process - it's good, but occasionally my customers want just a bit more hand-holding.
March 23, 2017
Great addition to your website for shopping carts
- Wepay makes the shopping cart feature great for our website
- Easy to set up
- Not a lot of forms to fill out
- I would like to see wepay process payments faster.
- I would like to see wepay deduct their fees before the payment is processed to our bank account.