Xero

Xero

Customer Verified
Top Rated
Score 8.7 out of 10
Top Rated
Xero

Overview

What is Xero?

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features...
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Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (137)
    8.9
    89%
  • Standard reports (132)
    8.8
    88%
  • Accounts payable (130)
    8.8
    88%
  • Accounts receivable (131)
    8.7
    87%

Reviewer Pros & Cons

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Video Reviews

1 video

"Straight-Forward" Accounting. How Xero Helped a Business Owner Manage Expenses
03:08
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Pricing

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Early

$11

Cloud
per month

Growing

$32

Cloud
per month

Established

$62

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.xero.com/us/pricing-plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Xero Blue US | Xero
01:47
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.3Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.7Avg 7.2

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.6Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.2Avg 7.5

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

8.1Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

7Avg 7.1

Order Management

The ability to process orders, and track them from quote to cash.

7.7Avg 7.5
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Product Details

What is Xero?

Xero is an online accounting software platform for small businesses and their advisors, as well as for personal finance. Xero competes most often with QuickBooks Online. Its features, beyond the ubiquitous general ledger and double-entry bookkeeping support, include invoicing with quotes, bank reconciliation, purchase order and expense management, tax management, and it is mobile-accessible. Xero integrates with over 800 third-party applications, covering everything from inventory and logistics to cash flow, project management, customer relationship management, e-commerce and more.

The product is sold by subscription (a distribution model commonly known as software as a service or SaaS) requiring the payment of a monthly fee. This charge is proportionate to the number (and type) of company entities managed by the subscriber. The lowest tiered pricing option is the $9 per month Starter pack, which supports unlimited users but a limited number of transactions. The $30 Standard pack breaks open usage limits and adds e-filing and payroll options. The $70 Premium package doubles the number of supported employees on payroll from 5 to 10, and supports multiple currencies.

Xero Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Xero Video

Xero is beautiful accounting software for small businesses and their advisors. See your cashflow in real-time with online accounting, invoicing, payroll, billing & banking. Just login and see the difference. Sign up for a free trial at https://www.xero.com/signup​/

Xero Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

Priority AccountEdge, QuickBooks Online, and Sage 50cloud Accounting are common alternatives for Xero.

Reviewers rate Direct deposit files and Salary revision and increment management and Single sign-on capability highest, with a score of 8.9.

The most common users of Xero are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 155)
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Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Well suited for a small business to maintain good quality bookkeeping and get some insights into your numbers in real-time. It facilitates the provision of Taxes and the management and reconciliation of transactions. It's simple, effective and cost-effective. It makes accounting much more enjoyable and gives you accurate numbers in real-time wich allows you to create a budget for forecasting. It also simplifies payroll and superannuation and Tax reporting.
Score 10 out of 10
Vetted Review
Verified User
In hospitality, we have a large number of bank transactions, both revenue and expenses. Xero bank feeds make it easy to keep on top of such a large number of weekly transactions. It also helps in making sure suppliers get paid on time and also ATO reports are submitted in a timely fashion. Bank feeds are the best!
Bernadette Johnsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Xero is a 10-point software since it streamlines accounting and financial processes with great agility, generating immediate productivity. I recommend using all its features since, from creating reports to paying bills, the whole process is easy and does not require much knowledge. We can use it remotely with our phones and still build fluidity, plus it can be integrated with Salesforce, building even more power for short-term results.
Carolyn Swora | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Well suited for a small business like mine with less than 10 employees. I would suspect Xero would be good for companies with 100 people or less where there isn't a huge finance department. Xero allows people to easily monitor the finances of their business. I've not had to integrate payroll with Xero, so perhaps this is when Xero would be less suited.
Score 10 out of 10
Vetted Review
Verified User
This can work for any business small to large, it is scalable and provides an intuitive interface for the new or seasoned user. Its marketplace for 3rd party apps & integrations is second to none. This allows you to create the ideal automated business processes and workflows.
Mohsin Ejaz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is great for small businesses especially:
- If there is a local variant for your country (US, UK, NZ, etc), so you can file GST / VAT returns directly, CIS returns (UK).
- If you are a business owner who wants to maintain books on your own because it is very friendly for non-accountants and rarely uses accounting jargon anywhere. They have done a good job of translating everything to layman's terms.
- If you don't mind paying slightly more than some of the basic options and get a huge set of features, reports, integrations, and customer support. All you usually need from cloud accounting software.
March 20, 2022

Hero is Xero!!

Score 10 out of 10
Vetted Review
Verified User
I have not found a time when Xero has let me down. Both mobile on my phone or stationary from my desk, Xero has made it nearly foolproof to use this invoicing system. I rely on this program daily, and it has made light work of the billing I handle. Thanks Xero, solid, user-friendly, and convenient. Not many things are this way anymore. I would say that it has saved me hours of time when monthly bills are due.
Score 8 out of 10
Vetted Review
Verified User
I think Xero would suit to small (or medium) company side, but not for big companies. For international companies working with many currencies, it would not be the best choice as the reporting in other currencies is very limited. There are only two cost centres available, I find it a bit limitate if may cause an issue for some companies.
Garreth Collard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
This software as a service is specially designed for the end-user who does not have a lot of accounting experience. It is far more user-friendly and intuitive than other comparable accounting packages. Gradually over time, Xero has built up the backend so that it is more suitable for accounting firms as well.
Jessica Meadows Rich | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
For a smaller company like myself ($500K annual revenue) with around 150 transactions a month, Xero is robust enough for my needs. Perhaps a larger company or even a more complicated company with more transactions/more varied transactions may need something more robust. The price is very attractive and I feel fits my needs.
Brandon Scivolette | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Xero seems to target two different types of users: small businesses and accountants. While a lot of the functionality is simple enough to be used by small businesses, some things are clearly geared toward accounting professionals and are confusing for non-accountants. If you're looking for an application that is simpler and easier to use than Quickbooks, and want to keep your books and bank feeds in sync, then Xero could be a good choice.
Kelvin Leong | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
High transaction volumes e-commerce retailers who want to keep track of their transactions with integrations to other platforms such as WooCommerce, Shopify, etc. You don't need a whole accounting team anymore, this takes the bulk of the pain with accounting away. Definitely recommended at the top of my own list.
December 23, 2021

XERO review

Score 8 out of 10
Vetted Review
Verified User
Xero is well suited to all administrative duties and accounts payable/receivable duties across the board. The system is very easy to understand and gives the user abilities to keep contact information and invoice templates stored for later use, in turn improving efficiency. The software is also useful for timesheets and payslips and keeps a log of all previous timesheets that have been submitted.
Score 10 out of 10
Vetted Review
Verified User
I believe start-ups and well-seasoned business owners would benefit from the ease of use with Xero. Xero is a stripped-down UI that makes accounting more intuitive. It is designed to be as easy as possible to use, and I have never been hung up on how to find something on this GL. I think this product would be great for the new, self-managing business owner so as to not scare them and to help them understand how the accounting process works.
December 21, 2021

From Xero to Hero

Brett Levy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Xero is a really good product. It is solid and reliable. We have used it in our company for many years and have no reason to change to one of the other platforms. If you have an external financial partner or accountant/bookkeeper it is easy enough to grant access (as well as revoke if need be). I do find the subscription fees expensive compared to some of the other solutions but it does get the job done and done well.
Score 10 out of 10
Vetted Review
Verified User
I believe Xero is the market leader when it comes to accounting software, and it has definitely lived up to [its] reputation. Xero has catered for all my business need beyond my expectation and it has simplified so many different aspects as Xero are linked up with so many other software which enables my business to operate more efficiently and effectively. I can access any reports whenever I travel hence it gives me comfort and convenience for me to work and plan better at [the] ease of login into the software without taking folders full of paperwork or searching for reports [on] my laptop. Best thing ever happen for my business.
Score 9 out of 10
Vetted Review
Verified User
Keeping track of the time you work with clients and can invoice them for is convenient. I do wish that there was a way to have consultants or employees enter their client time directly into Xero's Projects section without giving them access to see/edit other Projects they're not on or having general Xero access.
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