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Xero

Xero

Overview

What is Xero?

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features…

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

"Straight-Forward" Accounting. How Xero Helped a Business Owner Manage Expenses
03:08
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Pricing

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Early

$13

Cloud
per month

Growing

$37

Cloud
per month

Established

$70

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.xero.com/us/pricing-plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $13 per month
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.5
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.8
Avg 6.9

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.6
Avg 7.8

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.3
Avg 7.5

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.3
Avg 7.2

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

6.2
Avg 6.7

Order Management

The ability to process orders, and track them from quote to cash.

6.4
Avg 7.2
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Product Details

What is Xero?

Xero is an online accounting software platform for small businesses and their advisors, as well as for personal finance. Xero competes most often with QuickBooks Online. Its features, beyond the ubiquitous general ledger and double-entry bookkeeping support, include invoicing with quotes, bank reconciliation, purchase order and expense management, tax management, and it is mobile-accessible. Xero integrates with over 800 third-party applications, covering everything from inventory and logistics to cash flow, project management, customer relationship management, and e-commerce.

The product is sold by subscription (a distribution model commonly known as software as a service or SaaS) requiring the payment of a monthly fee. This charge is proportionate to the number (and type) of company entities managed by the subscriber. The lowest tiered pricing option is the $9 per month Starter pack, which supports unlimited users but a limited number of transactions. The $30 Standard pack breaks open usage limits and adds e-filing and payroll options. The $70 Premium package doubles the number of supported employees on payroll from 5 to 10, and supports multiple currencies.

Xero Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Cash management
  • Supported: Bank reconciliation
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Fixed asset management
  • Supported: Multi-currency support
  • Supported: Multi-division support
  • Supported: Regulations compliance
  • Supported: Electronic tax filing
  • Supported: Self-service portal
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers

Inventory Management Features

  • Supported: Inventory tracking

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication

Xero Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Xero Video

Xero is accounting software for small businesses and their advisors. It reveals a business's cashflow in real-time with online accounting, invoicing, payroll, billing & banking.

Xero Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

Xero starts at $13.

Priority AccountEdge, QuickBooks Online, and Sage 50cloud Accounting are common alternatives for Xero.

Reviewers rate Journals and Reconciliations highest, with a score of 9.6.

The most common users of Xero are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(748)

Reviews

(1-25 of 217)
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Xero - good software for SMEs

Rating: 9 out of 10
September 11, 2024
DJ
Vetted Review
Verified User
Xero
14 years of experience
Small business clients with less than 1,000 transactions a month are best suited for the software. With regards to the form of the business it is well suited for sole traders, limited companies and trusts. Larger organisations could struggle with the speed of the software with high volume of entries.

Xero - invoice and quote management

Rating: 8 out of 10
August 19, 2024
Verified User
Vetted Review
Verified User
Xero
1 year of experience
Xero can integrate with other products for invoicing and contact creation. Sometimes, a customer will have one contact for a project and a different one for another project, so the ability to assign contacts to certain invoices through automation would be good.

Xero - Great if you're small. Not so good if you're medium to large.

Rating: 1 out of 10
August 15, 2024
DL
Vetted Review
Verified User
Xero
5 years of experience
It has been my experience that software is only as good as the people behind the scenes supporting it. Xero seems far more interested in making things better for my customers than they do for their customers - their users. Most enhancements since I've been a user have been geared toward making it easier for my customers to pay their bills, allowing my customers to interact directly with the software with, what I feel, an eye toward bypassing me in favor of my customers dealing directly with Xero. This is something I'm very uncomfortable with.

Xero Savvy

Rating: 10 out of 10
July 15, 2024
Verified User
Vetted Review
Verified User
I always use Xero in migrating from other accounting software to Xero. It is easily to create an account for the client and manage the subscription. I easily mastered the processes in Xero because there are available articles to read and the Xero support is always easy to reach out.

Xero Review

Rating: 8 out of 10
July 13, 2024
Verified User
Vetted Review
Verified User
Xero
1 year of experience
I recently had to Capture a Curators account on Pastel. this account is only done once a year, it's extremely tedious and time consuming.

We used Pastel for the capturing as the account is not automated at all in terms of bank statements and we would have had to capture them in Excel anyway before we could import them into Xero. Using Pastel made this an easier process since you capture the Cashbook directly and it gets posted to the correct account. With Xero I would have needed to capture the entire account into Excel, upload the CSV file and then Reconcile this account AGAIN, making it double work.

However, where Xero would have served us better, when needing to make adjustments to the account, in Pastel each entry needs to be journaled. This leaves the GL looking terrible. With Xero you can edit each transaction without leaving the GL looking like a train wreck and still have an audit trail. it would be beneficial for Xero to allow companies to be able to export and print their audit trail.

Xero Software User

Rating: 10 out of 10
May 09, 2024
Verified User
Vetted Review
Verified User
Xero
10 years of experience
it's an all round financial software application and can be used for most circumstances

Review Xero Accounting Software

Rating: 10 out of 10
April 25, 2024
CL
Vetted Review
Verified User
Xero
6 years of experience
I really have said all I need in the first question. I would like to add though, that in my experience as a Xero partner, I have found that Xero is flexible and progressive and currently surpasses my needs.

Great software for businesses

Rating: 8 out of 10
April 09, 2024
Verified User
Vetted Review
Verified User
Xero
2 years of experience
Xero is very easy to use. I had never used it and I found the learning curb was quite easy. I find the csv importations difficult to manage. I'm sure we could make it easier.

Prosper in the symphony of financial excellence with Xero.

Rating: 9 out of 10
March 29, 2024
MC
Vetted Review
Verified User
Xero
4 years of experience
Xero has been a super reliable accounting tool that allows us to take care of all our financial management needs from a single place. It helps monitor expenses and track how cash is flowing in and out of the business. The financial reports are very good eye opener into the business financial health and performance.

Xero to Hero

Rating: 8 out of 10
March 18, 2024
Verified User
Vetted Review
Verified User
Xero
1 year of experience
Xero is an excellent place for your business financials and I would easily suggest it to others. I like that it makes running your business super easy, looks great, has excellent reports and can produce invoices on the go, quickly and accurately. The mobile app is also handy when away from my work station and has solved the on the go problem for my business

Xero, your Accounting-starter buddy!

Rating: 9 out of 10
March 14, 2024
Verified User
Vetted Review
Verified User
Xero
3 years of experience
Xero is one of the easy-to-learn accounting software that anyone could start and settle with! Even a teenager could learn on how to use it. Accountants and Bookkeepers who are new to the industry could give them a good boost on their profile if they have certification and fluency with using Xero. Xero is kind of one of the basic requirement

Xero - I Love That It is One Touch Bank Reconciliations

Rating: 10 out of 10
March 08, 2024
ML
Vetted Review
Verified User
Xero
6 years of experience
If they are using foreign exchange I always use Xero. If I need reporting to be customized we always use Xero. If the client is already working in a software and it is working for them we will leave them in the software they are in.

Xero the Hero

Rating: 10 out of 10
March 04, 2024
Verified User
Vetted Review
Verified User
Xero
6 years of experience
It's beneficial for invoicing, managing cash flow, working with your accountant, year-on-year financial reviews, and preparing for tax returns.

Xero or Zero

Rating: 1 out of 10
March 01, 2024
PE
Vetted Review
Verified User
Xero
1 year of experience
There is absolutely no support. I think that the e-mail support is AI. the support "specialists" cannot resolve any issues. always kick the can down the road to the next person. Don't expect any help when you have an issue.
Bank could not connect to Xero for over a month. this has happened 3 times in 7 or 8 months.
Asked to talk to someone other than the "support specialist" telephonically and only got a "support specialist" calling to apologize> No help.

Xero is great for quotes.

Rating: 10 out of 10
February 26, 2024
Verified User
Vetted Review
Verified User
Xero
5 years of experience
Creating quotes for customers, especially when your business operates in different countries and therefore requires templates in different languages.

Xero

Rating: 7 out of 10
February 06, 2024
Verified User
Vetted Review
Verified User
Xero
1 year of experience
Initial training was very brief and for first time users far from adequate. For those experienced in the use of accounting software perhaps Xero is intuitive but for novices it takes time to learn and the training videos are no substitute for being able to talk to an expert real-time.

Xero

Rating: 4 out of 10
February 02, 2024
SS
Vetted Review
Verified User
Xero
3 years of experience
I see this working best for very small organizations that work with other small organizations. Once you start growing and needing more features, Xero will not grow with you. You will have to resort to add-ons or transition to a new service. I do also wish they had more open communication about the future of Xero, and an extended road map of planned features so we can see what their developers are up to. They certainly don't seem to be making much progress on the feature list recommended by users!

Great product, easy to use and user focused.

Rating: 8 out of 10
January 19, 2024
KA
Vetted Review
Verified User
Xero
5 years of experience
Xero is well suited to owner managed businesses from small one one bands to SME's. It helps to minimise the burden of day to day transactions with the bank feeds option and gives the user a degree of comfort when the bank in reconciled that all transactions are entered.

It's also built in such a way that the user doesn't need to understand the finer details of the accounting treatment, it's built to assist and walk through the user although some of the terminology is a little American with receivables and payables etc.

Efficient User

Rating: 8 out of 10
January 11, 2024
Verified User
Vetted Review
Verified User
Xero
3 years of experience
As a small to medium-sized enterprise, our team of 10 staffs relies on Xero daily. The bank feeds for swift reconciliation, seamless upload of credit card expenses, and the ability to attach documents to pertinent transactions significantly aid our workflow and efficiency. User access levels are restricted, causing either minimal or full Restricted user access in Xero creates a binary access system: limited or full access for staff. This setup poses confidentiality risks; accessing accounts receivable reports grants full access to sensitive bank balances, potentially compromising confidential financial information due to the lack of nuanced access permissions.
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