Xero Reviews

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338 Ratings
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Score 8.7 out of 100

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TrustRadius Top Rated for 2021

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Reviews (1-25 of 34)

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June 06, 2021
Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Score 10 out of 10
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Usability

9
Xero is very simple and easy to use. There is also a very good help section in case you get stuck on something. The UI is simple and clean and the features are quite intuitive. Xero adds new features from time to time which enhances the user experience. Overall it makes the accounting experience much more enjoyable.
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May 30, 2021
Laura Johnson | TrustRadius Reviewer
Score 10 out of 10
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Usability

10
From start to end, Xero is designed for a simple user experience. It is always changing and updating subtly to keep improving which is something I do not see with other software products. The ability to use the app on your phone is also a game-changer for people on the go.
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April 30, 2021
CiCi Reagan Twining đź‘‘ | TrustRadius Reviewer
Score 7 out of 10
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Usability

8
The basic functionality is quite easy to use. Things like creating quotes, invoices, repeating invoices, templates, invoice reminders, and linking to your bank account is really straightforward. I haven't used much of the functionality of adding accounts or any of the payroll settings or inventory management, but for basic use as a sole trader I recommend it.
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March 21, 2021
Krunal Thakkar | TrustRadius Reviewer
Score 9 out of 10
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Usability

9
It is a very useful tool/software especially for bookkeeping where it scales up all the things on one platform related to accounting.
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March 20, 2021
Marc-André Lapierre | TrustRadius Reviewer
Score 1 out of 10
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Usability

7
Xero is easy to use and learn without very basics knowledge. Linking it to other software/platforms could be a bit tricky. Linking it to a bank account is somewhat difficult but it could be an issue on the banking side. Having multiple users is ok but the right management is not flexible enough.
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May 01, 2021
Joe Salas | TrustRadius Reviewer
Score 7 out of 10
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Usability

7
It’s definitely easy to use, but limited in some ways, such as integrations with inventory management.
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May 13, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Usability

9
Xero has a very clean design and a pleasant, easy-to-navigate GUI. It was immediately understandable how to reconcile book charges without a tutorial. Creating and sending invoices are fairly straight forward; and financial reports are easily customizable. Xero also has a support database that gives quick solutions to most issues.
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May 03, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Usability

10
In our experience it is always available and if it has any maintenance we are notified in advance and they are even imperceptible for our operation.

The flexibility of having access to your information from virtually any device and anywhere is highly valued by us.

We also appreciate the continuous improvement in the functionalities and new options available.
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May 02, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Usability

9
There are not many faults with Xero's overall usability. It is a very simple yet effective financial system to use which serves many benefits. It is very easy to navigate through and the split between different organizations (entities) makes using the system even easier. It is definitely a system which can be learned very quickly.
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May 20, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Usability

9
I find that there is an overall positive workflow - data entry, reporting etc. Everything is easily found, their online help has videos and written notes which is good.
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May 27, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Usability

8
Xero is very user friendly and easy to access. It can create customized reports and has functionalities like importing bank feed, posting manual journals, BAS and GST reporting, automating transactions to pick account codes based on description, finding and recoding options. Excellent for bookkeeping and financial reporting and tax. Needs a few improvements in areas of performance and design.
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May 01, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Usability

8
Xero is a great product suited for our business needs. In general, I imagine there is room for improvement in the user interface. Otherwise, it is [...] usable and quick to learn [the] platform.
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January 09, 2018
Ronen Amit | TrustRadius Reviewer
Score 8 out of 10
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Usability

7
Although Xero overall usability is good, there are some points which requires improvements. One of them is the inventory which is limited to a single price list, making it difficult for wholesalers to issue invoices if they have various price lists depending on the type of clients (distributors, small retailers, large retailers etc). Another weak point is that Xero does not integrate ACH payment in their invoicing system. Only credit card payment is currently acceptable via Xero invoice.
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December 18, 2015
John Cotter | TrustRadius Reviewer
Score 10 out of 10
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Usability

10
It simply is incredibly usable with excellent drill down features. The dashboard is highly configurable.
Transactions are now even easier to find with the new Global Search feature.

Documents can be attached to transactions. We use Bills Entryless to transfer documents to Xero without keying the data.

Visibility to reports (the old style takes seconds). The newer reports are more RAM hungry so there can be a 10 second or so lag while the report is compiled. Usually old style reports deliver what our clients need in a flash.
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Feature Scorecard Summary

Pay calculation (39)
8.9
Benefit plan administration (14)
8.1
Direct deposit files (33)
8.0
Salary revision and increment management (28)
7.6
Reimbursement management (34)
7.9
API for custom integration (63)
7.5
Plug-ins (61)
7.9
Single sign-on capability (46)
8.1
Role-based user permissions (77)
8.6
Dashboards (87)
8.4
Standard reports (90)
8.5
Custom reports (83)
8.0
Accounts payable (90)
8.7
Accounts receivable (91)
8.7
Cash management (85)
8.3
Bank reconciliation (93)
8.7
Expense management (87)
8.4
Time tracking (22)
7.3
Fixed asset management (61)
7.8
Multi-currency support (57)
8.2
Multi-division support (53)
7.2
Regulations compliance (41)
8.1
Electronic tax filing (37)
8.3
Self-service portal (54)
8.4
Global Financial Support (22)
7.2
Primary and Secondary Ledgers (23)
8.2
Intercompany Accounting (24)
8.2
Localizations (20)
7.1
Journals and Reconciliations (58)
8.9
Enterprise Accounting (21)
7.6
Configurable Accounting (38)
8.7
Centralized Rules Framework (23)
7.6
Standardized Processes (41)
8.0
Inventory tracking (39)
6.6
Automatic reordering (15)
5.8
Location management (17)
6.8
Manufacturing module (10)
5.6
Pricing (42)
7.7
Order entry (41)
8.3
Credit card processing (38)
8.8
Cost of goods sold (46)
8.5
Order Orchestration (12)
7.2
End-to-end order visibility (13)
7.4
Order exception Resolution (9)
7.1

What is Xero?

Xero is an online accounting software platform for small businesses and their advisors, as well as for personal finance. Xero competes most often with QuickBooks Online. Its features, beyond the ubiquitous general ledger and double-entry bookkeeping support, include invoicing with quotes, bank reconciliation, purchase order and expense management, tax management, and it is mobile-accessible. Xero integrates with over 800 third-party applications, covering everything from inventory and logistics to cash flow, project management, customer relationship management, e-commerce and more.

The product is sold by subscription (a distribution model commonly known as software as a service or SaaS) requiring the payment of a monthly fee. This charge is proportionate to the number (and type) of company entities managed by the subscriber. The lowest tiered pricing option is the $9 per month Starter pack, which supports unlimited users but a limited number of transactions. The $30 Standard pack breaks open usage limits and adds e-filing and payroll options. The $70 Premium package doubles the number of supported employees on payroll from 5 to 10, and supports multiple currencies.

Xero Screenshots

Xero Video

Xero is beautiful accounting software for small businesses and their advisors. See your cashflow in real-time with online accounting, invoicing, payroll, billing & banking. Just login and see the difference. Sign up for a free trial at https://www.xero.com/signup​/

Xero Integrations

Xero Competitors

Xero Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Early$11per month
Growing$32per month
Established$62per month

Xero Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Xero?

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

What is Xero's best feature?

Reviewers rate Pay calculation and Journals and Reconciliations highest, with a score of 8.9.

Who uses Xero?

The most common users of Xero are from Small Businesses and the Accounting industry.