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Xero

Xero

Overview

What is Xero?

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features…

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Awards

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Reviewer Pros & Cons

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Video Reviews

1 video

"Straight-Forward" Accounting. How Xero Helped a Business Owner Manage Expenses
03:08
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Pricing

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Early

$13

Cloud
per month

Growing

$37

Cloud
per month

Established

$70

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.xero.com/us/pricing-plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $13 per month
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.6
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.8
Avg 6.9

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.6
Avg 7.8

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.3
Avg 7.5

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.3
Avg 7.2

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

6.2
Avg 6.7

Order Management

The ability to process orders, and track them from quote to cash.

6.4
Avg 7.1
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Product Details

What is Xero?

Xero is an online accounting software platform for small businesses and their advisors, as well as for personal finance. Xero competes most often with QuickBooks Online. Its features, beyond the ubiquitous general ledger and double-entry bookkeeping support, include invoicing with quotes, bank reconciliation, purchase order and expense management, tax management, and it is mobile-accessible. Xero integrates with over 800 third-party applications, covering everything from inventory and logistics to cash flow, project management, customer relationship management, and e-commerce.

The product is sold by subscription (a distribution model commonly known as software as a service or SaaS) requiring the payment of a monthly fee. This charge is proportionate to the number (and type) of company entities managed by the subscriber. The lowest tiered pricing option is the $9 per month Starter pack, which supports unlimited users but a limited number of transactions. The $30 Standard pack breaks open usage limits and adds e-filing and payroll options. The $70 Premium package doubles the number of supported employees on payroll from 5 to 10, and supports multiple currencies.

Xero Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Cash management
  • Supported: Bank reconciliation
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Fixed asset management
  • Supported: Multi-currency support
  • Supported: Multi-division support
  • Supported: Regulations compliance
  • Supported: Electronic tax filing
  • Supported: Self-service portal
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers

Inventory Management Features

  • Supported: Inventory tracking

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication

Xero Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Xero Video

Xero is accounting software for small businesses and their advisors. It reveals a business's cashflow in real-time with online accounting, invoicing, payroll, billing & banking.

Xero Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

Xero starts at $13.

Priority AccountEdge, QuickBooks Online, and Sage 50cloud Accounting are common alternatives for Xero.

Reviewers rate Journals and Reconciliations highest, with a score of 9.6.

The most common users of Xero are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(746)

Reviews

(1-25 of 214)
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Xero - invoice and quote management

Rating: 8 out of 10
August 19, 2024
Verified User
Vetted Review
Verified User
Xero
1 year of experience
We use Xero for our invoicing. It allows us to track our invoices and quotes all in one place and integrates with our CRM. It also provides information about overdue invoices and sends automatic reminders which is helpful.

Xero - Great if you're small. Not so good if you're medium to large.

Rating: 1 out of 10
August 15, 2024
DL
Vetted Review
Verified User
Xero
5 years of experience
Xero is our primary accounting system in which we utilize the accounts receivable capability, bank account reconciliation capability, and general ledger from which we produce financial statements. No specific business problems are addressed or solved by Xero that aren't addressed in similar products. My use is as an administrator as I am the Contoller for my organization. I use the reconciliation, accounts receivable and general ledger capabilities with great regularity.

In my opinion, Xero Misses the Mark

Rating: 5 out of 10
July 18, 2024
Verified User
Vetted Review
Verified User
Xero
2 years of experience
Xero is the expense management app we use for our company. We require receipts for all expenses above $35, and I think Xero does a decent job of enabling submission of receipts. It integrates with the user's phone camera, allowing the user to upload receipts immediately.

Xero Savvy

Rating: 10 out of 10
July 15, 2024
Verified User
Vetted Review
Verified User
I worked as an accountant in my organization. This that I do in Xero are:
•Record day-to-day transaction •Organize Chart of Accounts •Catch-up and Clean up the current year •Invoicing and Billing •Payroll run •Manage A/Pand A/R •Recurring transactions •Reconcile Bank, CC and other balance sheet accounts •Generate and prepare Profit and Loss, Balance Sheet and Cash Flows

Xero Review

Rating: 8 out of 10
July 13, 2024
Verified User
Vetted Review
Verified User
Xero
1 year of experience
I work for an accounting and auditing firm, we use Xero for our Accounting department for which we are an outsourced accountant, we have between 10 and 15 permanent clients for which we use Xero. Xero makes integration between us as an accounting firm and the clients we serve easy and smooth as the client can log in at any time to see their accounts which should be correct and up to date as they have a team of bookkeepers attending to their accounts.

Xero Software User

Rating: 10 out of 10
May 09, 2024
Verified User
Vetted Review
Verified User
Xero
10 years of experience
I'm a small business user of Xero Accounting Software and find the software extremely professional, helpful and easy to use not only as financial tool to control invoicing, bills, cashflow and financial reports but also the ease with which the data can be shared with 3rd parties like SARS and UIF<br>

Review Xero Accounting Software

Rating: 10 out of 10
April 25, 2024
CL
Vetted Review
Verified User
Xero
6 years of experience
Thanks for allowing me to write a review of my experience with Xero Accounting Software. I am an accountant and have been using Xero for over 6 years now in my bookkeeping and accounting service business.

Xero is my number one preference right now.

I use Xero for all my clients who do not have alternative preferred accounting software. I also do my best to convince my clients to move over to Xero, if possible.

I have experience with more than 8 accounting software programs, and Xero is one of the best and most progressive in my humble opinion. Xero is current, relevant, progressive and open to suggestions. Their support is amongst the best I have exprienced, and that is my number one priority when dealing with digital software.

I am sure there are other accounting software programs out there that I have not experienced yet who may be as good as Xero - I am not knocking other brands.


Prosper in the symphony of financial excellence with Xero.

Rating: 9 out of 10
March 29, 2024
MC
Vetted Review
Verified User
Xero
4 years of experience
We really acknowledge the fact that our finances are the critical pillar to our business and thats why it was paramount to find a very reliable tool to help us run all our financial activities. Xero has been that tool for us and has been working outstandingly. With Xero, we are able to manage our cash flow by accounting for every cash that enters and leaves our business.

Xero to Hero

Rating: 8 out of 10
March 18, 2024
Verified User
Vetted Review
Verified User
Xero
1 year of experience
My business uses Xero as a gauge for all financial optics. It helps manage monies in and out, account visibility and solves invoicing easily as a one stop shop. Xero is easy to use with a quick learning curve, has a great dashboard and excellent reports. The pre-defined reporting filters help me keep a close eye on the whole business

Xero, your Accounting-starter buddy!

Rating: 9 out of 10
March 14, 2024
Verified User
Vetted Review
Verified User
Xero
3 years of experience
We use Xero for our bookkeeping services and we are also tracking are invoice histories with it. In invoicing, we can always keep and verify our previous invoice to clients and provide them with copies if they need it. We provide clients with monthly reports and annual reports of their books. Also, we don't just use Xero for current year books, we can use it for previous years bookkeeping services! We can also pick up if they have their books currently recorded so we can assist and provide service with reconciling them.We can also provide access to our clients with their Xero Financials so they can have an easy access to their financials progress in real-time.

Xero - I Love That It is One Touch Bank Reconciliations

Rating: 10 out of 10
March 08, 2024
ML
Vetted Review
Verified User
Xero
6 years of experience
We use Xero every day, we use it for our own bookkeeping for our company as well as with 100 other companies that we do bookkeeping for. We have been able to create customized reports so that our clients can get the information that they need from their bookkeeping. We also have been able to utilize Hubdoc so that our clients have an easy way to get us their receipts!

Xero the Hero

Rating: 10 out of 10
March 04, 2024
Verified User
Vetted Review
Verified User
Xero
6 years of experience
I use Xero for invoicing, reconciling our monthly revenue and spending, and providing our accountants with the information they need for our various tax returns and payments. It’s a great tool for helping us compare and track our revenue with previous quarters and years and simply automates the way we receive payments and track our expenditures and revenue.

Xero or Zero

Rating: 1 out of 10
March 01, 2024
PE
Vetted Review
Verified User
Xero
1 year of experience
I use it as an accounting program. <br>The program constantly loses the ability to connect to my bank. When reported this problem takes over a month to resolve. I have had this problem 3 times in 6 or 7 months.<br>The support is useless as they only recite pre-approved answers. Xero never takes responsibility for Yodlee, the program that connects the bank to Xero.<br>I understand it is not their program, but they sell their program with Yodlee, so there should be some kind responsibility and accountability.<br>When I asked to talk to someone about the problem, a chap called me out of the UK and could only apologize but could not offer any solution or way forward. He was basically one of the support staff that e-mail you apologies.<br>I then sit with 2 months of transactions I have to catch up on. <br>I get no financial help, or discount for the times I cannot use the program. "Just download your bank statement and import it" they say! Easier said than done and you end up spending half a day trying to put the statement into a format that Xero can import. Then you spend half a day trying to find out what was not imported!<br>If you are looking for an accounting system, look for one in your country with telephonic support. Go through the reviews and look for patterns like "lack of telephonic support" or "Only e-mail support available".<br>Xero also only offers 20 invoices on the entry level program, Costs you double to have unlimited invoices or even enough invoices to run a small company for a month (one competitor offers invoices on the entry level and is better known for the same price). You would think that being such a big world-wide company they would offer something like invoices. It is an absolute joke as to how they just want to reduce your bottom line and increase their bottom line without giving any support.

Xero

Rating: 4 out of 10
February 02, 2024
SS
Vetted Review
Verified User
Xero
3 years of experience
It is an accounting system we use for billing, paying bills, and producing financial reports. It also has payroll capabilities, but I am not familiar with its abilities in that area. For the most part, it is very intuitive and easy to get up and running quite quickly. I particularly enjoy their customizable reports. Unfortunately, there are a lot of small, seemingly easy to implement recommendations that the Xero team have failed to implement after several years. Their statements for clients don't have an aging summary. Their quoting system does not send out reminders. There is no ability to route invoices to one email and quotes to a separate email. There are a lot of little important things missing that add up to a lot of frustration and manual input.

Great product, easy to use and user focused.

Rating: 8 out of 10
January 19, 2024
KA
Vetted Review
Verified User
Xero
5 years of experience
I use this alongside and on behalf of a number of clients, for management accounts, VAT returns and to a lesser extent wages.

Xero offers a solution across the entire spectrum of accounting this being bookkeeping, wages, VAT, management accounts. There are a wealth of reports to assist and guide.

I'd say xero offers a solution that's built for the user and thus assists even those that don't (and have no desire to!) understand accounting in its full detail.

Efficient User

Rating: 8 out of 10
January 11, 2024
Verified User
Vetted Review
Verified User
Xero
3 years of experience
Xero caters excellently to businesses of various sizes, offering a remarkably clean interface that's incredibly user-friendly, even for beginners. The fresh and straightforward layout is particularly enjoyable. Furthermore, Xero provides robust support through comprehensive online resources, including articles and websites, allowing users to submit queries and receive prompt assistance. We rely on this system daily and appreciate the multitude of fantastic features it offers.

We switched to Xero and never looked back!

Rating: 10 out of 10
January 10, 2024
NV
Vetted Review
Verified User
Xero
5 years of experience
We are an accounting firm that uses Xero internally and for our clients. For my position, I am in billing for the firm, so I work in invoicing and reconciliation. Using Xero has been such a great help. We made the switch from QB years ago and have never looked back. We refer all clients to Xero and require they switch to Xero from QB, unless there is third part app integration that Xero has not yet partnered with. The ease of reconciliation and running of reports saves me so much time. Any mistakes that I make or changes that need to be made are easily done in the software. Xero support has always been great as well.

Xero - The Accounting Software for Small Businesses

Rating: 10 out of 10
January 09, 2024
AM
Vetted Review
Verified User
Xero
9 years of experience
I utilize Xero in my mentoring practice to aid my clients in tracking expenses, managing payroll, and making strategic financial decisions crucial for business growth. Xero serves as a comprehensive tool, offering easy accessibility across devices, enabling efficient financial management, and providing valuable insights for the entire business team, from bookkeepers to CEOs.
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