Name: Zen Planner
Rating: 7 (3 reviews)
Author: Daxko

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Beta Testing

Innovation Management

No-Code Development

Product Analytics

Version Control

Development

Learning Management

Student Management

Education

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Demand Planning

Enterprise Asset Management

Enterprise Content Management

Environmental Health and Safety (EHS)

Internal Communications

Enterprise

Accounting

Anti-Money Laundering (AML)

Merger and Acquisition

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Cloud Storage

Data Center Cooling

Data Center Networking

Fraud Detection

Function as a Service (FaaS)

Graph Database

Integration Platform as a Service (iPaaS)

LAN Switches

Network Operating Systems

Network Performance Monitoring

Object Storage

Open-Source Database

Rack Servers

Storage as a Service (STaaS)

Value-Added Resellers (VARs)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Customer Relationship Management (CRM)

Lead Management

Sales Incentive Compensation Management

Trade Promotion Management

Sales

Data-Centric Audit Protection (DCAP)

Database Security

GDPR Compliance

Security

Apparel

Clinical Data Management

Clinical Trial Management

Interior Design

Lease Management

Online Ordering

Simulation

Warranty Management

Vertical-Specific

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### Membership Management
User sentiment regarding Zen Planner's membership management capabilities is varied. While some users praise the software for its ease in tracking members and organizing membership details, others express concerns about certain limitations and challenges faced in managing memberships effectively. The ability to track missed payments and generate helpful reports is highlighted as a positive aspect, but there are also mentions of issues such as confusion with terminology and difficulties in managing a large number of members efficiently. Despite mixed opinions, Zen Planner's membership management functionality appears to offer a range of features that cater to different user needs and preferences.

### Client and Member Tracking
While some users appreciate Zen Planner's client and member tracking features for their ease of use and organization, others express concerns about certain limitations. The platform's ability to track student data and manage membership payments is highlighted as a positive aspect by many users. However, there are criticisms regarding the lack of customization options, such as the inability to fully customize the dashboard or make rank progress invisible to clients. Additionally, the absence of certain functionalities like two-way texting and clocking in/out on a cellphone app is noted as frustrating by some reviewers. Despite these mixed opinions, Zen Planner's client and member tracking capabilities remain a focal point of discussion among users.

### Staff and Coach Management
Users generally praise Zen Planner's staff support and management features. While some reviewers appreciate the ease of use and the quality of customer support provided by Zen Planner, others express concerns about certain aspects of staff and coach management. Some users find the system challenging to navigate independently but acknowledge that seeking help and training from the staff can significantly improve the user experience. Despite some mixed opinions, Zen Planner's staff and coach management capabilities seem to play a vital role in enhancing the overall user experience for many clients.

### Payment Processing
User consensus seems to be that Zen Planner's payment processing capabilities are a significant strength. Reviewers appreciate the ease of processing payments through Zen Planner's integrated payment processor, highlighting features like auto email receipts and fair rates. However, some users have expressed concerns about the inability to provide immediate refunds after credit card payment mistakes, leading to additional steps through the merchant account. Despite these minor drawbacks, Zen Planner's payment processing functionality is generally well-received for its efficiency and user-friendly interface.

### Sales and Retail Management
Users generally praise Zen Planner's comprehensive approach to managing sales, retail, and merchant accounts. While some users find the software to be slightly challenging for customers to navigate, particularly in terms of membership discounts and coach availability, others appreciate its core functionality in managing current customers effectively. Despite some minor drawbacks, Zen Planner's sales and retail management capabilities are seen as reliable and essential for businesses looking to streamline their financial operations.

### Class Scheduling
While some users appreciate Zen Planner's class scheduling features for their ease of use and organization, others express concerns about certain limitations and functionalities. The platform's ability to streamline class scheduling and provide automated reminders is acknowledged positively by some, yet there are mentions of minor inconveniences such as the inability to perform certain actions on the mobile app and the lack of customization options. Users also highlight the importance of efficient scheduling tools in managing class capacities and avoiding conflicts.

### Fitness and Workout Management
Users generally appreciate Zen Planner's fitness and workout management features for streamlining gym operations and simplifying scheduling tasks. While some users find the software tailored for martial arts establishments, others express frustration with the lack of customization options in the workout planner. The ability to designate belt rankings for students and track their progress is highlighted as a unique and valuable feature for martial art schools. However, concerns are raised about the software's complexity for customers, leading to time-consuming interactions for gym owners. Despite these challenges, Zen Planner is recognized for its role in facilitating the smooth operation of fitness businesses.

### Martial Arts School Management
Users consistently praise Zen Planner's tailored martial arts school management features. The software's ability to track student progress, manage belt rankings, and facilitate belt testing processes has garnered high acclaim from martial arts school owners. However, some users have expressed minor frustrations with certain missing features, such as the inability to clock in/out on a mobile app and the lack of customization options for the website. Despite these minor drawbacks, the overall sentiment towards Zen Planner's martial arts school management capabilities remains positive, with users highlighting its effectiveness in streamlining operations and enhancing the student experience.

Users have made several recommendations based on their experiences with Zen Planner. Here are the three most common recommendations:

1. Take the training seriously and set aside time to learn the software. Users have found that investing time in the training and onboarding process has helped them better understand and utilize Zen Planner effectively.

2. Utilize the help center and chat function for finding answers and reaching out to customer support. Users appreciate the availability of these resources and find them useful in resolving issues and getting assistance when needed.

3. Consider Zen Planner for businesses in the health and wellness industry, such as gyms, spas, martial arts schools, fitness gyms, cheer gyms, etc. Many users recommend Zen Planner specifically for these types of businesses, suggesting that it effectively caters to their needs.

It's important to note that these recommendations are based on user experiences and may vary depending on individual preferences and requirements.

Confusing User Interface: Many users have found the user interface of Zenplanner to be confusing and difficult to navigate, with some expressing frustration when switching between their site and the Zenplanner site. They feel that it lacks customization options, has an outdated look, and is not optimized for tablet devices, often resulting in the need to resort back to manual paper processes.

Lack of Automation and Support: Several users have expressed dissatisfaction with the weak waiver system, email templates, and lack of regular updates in Zenplanner. They also mentioned unhelpful customer support. These limitations make it challenging for users to streamline their operations and provide a seamless experience for their customers.

Overwhelming Features and Accessibility Issues: A number of users have found the multitude of options for reports and automations overwhelming at times, with certain tasks requiring unnecessary steps. Additionally, they mentioned that certain functions were not easily accessible in the menus. This complexity can hinder productivity and efficiency when using Zenplanner.

User-Friendly and Easy-to-Use: Users consistently mentioned that Zen Planner is a simple, user-friendly, and easy-to-use software. Many reviewers appreciated how it made it easy to perform tasks and manage their yoga studio, gym, or fitness business. Some users even found the software to be more efficient than other options they had tried.

Exceptional Customer Support: The exceptional customer support provided by Zen Planner was highly praised by users, with many considering it the best in the business. Reviewers found the support staff to be knowledgeable, upbeat, and always ready to help. They also appreciated the quick and professional responses they received for any issues or questions.

Robust Reporting Feature: Users valued the robust reporting feature of Zen Planner, which allowed them to generate reports on various aspects of their business and target the correct audience for promotions. They found this feature helpful in simplifying their management tasks without overcomplicating things.

Zen Planner is a versatile software that has been praised by many users for its ability to automate and streamline various aspects of small businesses. Users have found it particularly helpful in managing large groups with different membership fees and programs, as well as in managing staff. The software's email functionality has been highly valued, as it eliminates the need to use external email platforms like Gmail or Outlook. Users appreciate that they can easily schedule their day and book spots for clients without any issues. Zen Planner also offers the convenience of customized emails to specific members and the ability to save new templates for future use.

In addition, Zen Planner proves effective in tracking stats for prospects, attendance, and rank advancements. It allows users to schedule and track their training, making it a convenient tool for both individuals and businesses. The auto billing and renewal features in Zen Planner have been a significant time-saver for sales managers, while the software helps with planning classes and scheduling, ensuring there are no overlapping or scheduling issues.

Members find it easy to update their payment methods using Zen Planner, saving time for the business. The software is also valued for its customer service, which users have praised. Compared to similar products like MindBody, Zen Planner is considered easier to navigate.

Batch updates are convenient and save time for users, especially when it comes to financial tasks. The scheduling process in Zen Planner is quick and straightforward, including adding and deleting classes and events. Users appreciate the emailing options offered by Zen Planner for expiring client programs.

Zen Planner helps with organization and task management, centralizing customer information and providing convenient autopay and failed payment rerun features. It is effective for online billing and class scheduling, with mobile apps available for both clients and staff.

While some users have had negative experiences with Zen Planner's customer support and billing issues, overall, the software has proven highly beneficial. It resolves issues related to customer interface, workout tracking, client tracking, and client interaction. It has been a huge time-saver and has improved organization for businesses.

Zen Planner is particularly helpful for non-technical users, offering automation functions and birthday emails. Users appreciate the ease of online registration and the reduction in administrative tasks. The software has streamlined billing, membership management, and reporting functions.

Zen Planner's integrated merchant account feature makes payment tracking easier for businesses. It also helps automate prospect flow and reduces manual work for users. By using Zen Planner, businesses can take a paperless approach and benefit from its reporting capabilities for better understanding their performance.

In terms of membership management, users have found Zen Planner to be a valuable tool for growing and managing their businesses. The software offers features like email automation, attendance tracking, and membership management. It has saved users 8-10 hours of employee time per week, resulting in significant cost savings and improved efficiency.

One of the key benefits of Zen Planner is its ability to solve scheduling and payment issues. Users can enable auto-pay for clients and forecast income, allowing them to plan better for their business. The software also provides increased organization and the ability to run monthly reports.

Users appreciate the automated emails that Zen Planner offers for friendly reminders, workout updates, and credit card changes, acting as an admin assistant. It handles various tasks such as billing, member tracking and retention, and pro shop sales.

For fitness clubs and martial arts schools, Zen Planner is particularly valuable for attendance tracking. Users can log attendance through tablets or the mobile app, and the software displays upcoming classes and special events that require registration.

Users also value the desktop site feature that allows them to track their progress by showing the number of classes attended over a certain period. This feature keeps them motivated and engaged in their fitness journey.

Zen Planner is used by small businesses to manage student information, payments, attendance, lead capture, and class schedules. Users find it cost-effective and appreciate the continuous addition of new features that enhance their experience with the software. Overall, Zen Planner has proven to be a reliable solution for businesses, helping them save time, improve organization, and manage their operations more efficiently.

Mindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.

Starter

Accelerate

Ultimate

Ultimate Plus

Amilia is an association membership software system designed with clubs, gyms, cheer camps, summer camps, soccer leagues, and similar entities in mind. It's primary focus is attracting members with content, maintaining engagement, and making payment processing simple.

Essential

Advanced

Parks & Rec

Amilia SmartRec

Zen Planner

Membership Management Software automates tasks associated with running gyms, clubs, yoga studios, salons, spas, or instructional studios. It combines these tasks into a single business management platform that encompasses marketing, payment processing, and scheduling.

Membership Management

Experience the Zen Planner Suite

Zen Planner Product Demo

Gym Management App | Overview of Zen Planner's Kiosk iPad App

Zen Planner Fitness Demo 2017

Zen Planner Martial Arts Demo 2017

SugarWOD Webinar Demo

Likelihood to Recommend

Likelihood to Renew

Daxko

Wave Accounting

Rank Ranger

Digital Marketing Strategist, Founder

Zen Planner 2019-01-08 11:38:54

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Android app

Need to connect

Multiple accounts

Easy to use

Use interface

Payment processing

Send emails

Home

Membership Management Software

Zen Planner is what our Jujitsu gym uses to keep track of attendance. This is very helpful with having hundreds of students that all need to record attendance. Currently we have 2 tablets that you can use at the school, or you can log in right from the app on your phone. Zen Planner also is able to show upcoming classes, or even special events that need to be registered for. From the desktop site, you can see how many classes you have attended over a certain period to keep track of progress as well.

Being able to log in from a phone saves quite a bit of time
If I want to see if there is an upcoming class I can check in on the app
I can have multiple accounts for any company that uses Zen Planner without having to download a separate app to log in.

The only thing I would like to see, is the ability to see my entire attendance from the app. I can view it on the desktop though.

Zen Planner has cut the time I need to wait in line to sign in. I can do this right from my phone without any issues.
Being able to track my progress and seeing special classes that will be coming up is a great way to find out, without having to go into the school and ask

Realtor®

I have a small karate school of about 50 students and I manage the entire operation. I needed something where I could manage every student, their payments, and attendance. I also needed to manage lead capture from the website, and the class schedule. I needed one platform to help me manage everything, and this was the best for me. I tried a few others and researched many, but this one had the most bang for the buck and they are always adding new features.

Easy to use interface
Payment processing is easy for classes or for a small retail shop.
The free integrated mobile website is great for everyone to check out the calendar and even sign and pay from within it.
I can also send emails right from the platform when I need to connect with a student.

The kiosk (attendance) interface seems to be lagging.
A stronger android app.

Saves me time in using a paper attendance record sheet.
Payments are automated, no need to request checks or payments from anyone. Emails are sent out if a payment fails.
I can keep track of 10, 20, 30, or even 50 students using this platform.

Accounting by Wave, Rank Ranger, Google Analytics

Lead capture from the website.
Zen Planner can also host websites that work with the software, they are great!
I can see when students haven't attended class in a while and reach out to them.

Signing up for an event, dinner party, special seminar, etc.

Automation, checking with students about their experience at the dojo.