Skip to main content
TrustRadius
Zoho Social

Zoho Social

Overview

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Twitter (359)
    9.3
    93%
  • Content planning and scheduling (409)
    9.2
    92%
  • LinkedIn (355)
    9.1
    91%
  • Facebook (396)
    9.0
    90%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Standard

$10

Cloud
per month

Professional

$25

Cloud
per month

Agency

$200

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

Social Media Management Using Zoho Social - Zoho Social Demo

YouTube
Return to navigation

Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.3
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.3
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.2
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

8.2
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9
Avg 8.5

Reporting/analytics

7.7
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

8.8
Avg 8.1
Return to navigation

Product Details

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.

Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.

Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.

Zoho Social Features

Listening/monitoring Features

  • Supported: Sentiment analysis
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Content optimization

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-MarketingScreenshot of Social Share

Zoho Social Video

Social Media Management Software for Businesses & Agencies | Zoho Social

Zoho Social Integrations

Zoho Social Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish, French, German, Spanish, Portuguese, and Italian.

Frequently Asked Questions

Hootsuite, Sprout Social, and Buffer are common alternatives for Zoho Social.

Reviewers rate Twitter and Mobile access highest, with a score of 9.3.

The most common users of Zoho Social are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(510)

Attribute Ratings

Reviews

(1-16 of 16)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
I have soooo many subscrptions! As a small social media business, I cannot afford all of them. I'm still searching for a product that gives me all that I need to run this business. However with Zoho's premium service, I felt like I got really close to having everything I needed.
Andrea Raquel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
  • Product Usability
  • Prior Experience with the Product
As a solopreneur and nonprofit founder, I haven't always used the premium versions. But whenever I do it's Zoho Social. The reason for upgrading is growth. I believe in freemium products and that start-ups deserve access to tools and resources to help them on their journey. But when you are able to invest in your brand it's refreshing to get value for your dollar.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Price
Zoho Social had the most comprehensive trial periods allowing the user to use all featured for 10 days, with the option to extend those 10 days by doing something as simple as posting that I love Zoho Social on my social media accounts. That allowed me to really dig into the features it offered and really try the product before committing to buy.
Lisa M. Reid | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
Zoho is a lot less expensive than most other social media management software, especially for the amount of features we get in the basic package. For a small business or healthcare practice on a budget, this software is essential and is well worth every penny, which is why our social media manager recommended it.
February 04, 2021

Perfect solution for SMB

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
The most important was features. There are more powerful social media platforms but if bought them we would be paying for features we neither want or need.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
  • Product Usability
  • Analyst Reports
Product usability. This is the single most important factor that solidified our decision to use this product. What good is software if you have trouble using it? No one wants to go to each social media platform and repeat the same thing they could’ve done on one single interface. That’s what makes a Zoho Social shine.
Alexis Correa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Price
  • Product Features
  • Product Usability
  • Vendor Reputation
  • Existing Relationship with the Vendor
I like it for how simple is to use and likewise to explain to future clients. Many find other ways to manage their networks but are complicated with the issues or price, and demand payments. Zoho Social allows you to test the maximum before being a paying member without complications.
Return to navigation