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Zoho Social

Zoho Social

Overview

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…

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Learn from top reviewers

Use Zoho Social!! Is awesome!!! Earns time, can use several social channels and you can autopublish!!!!

Rating: 9 out of 10
September 30, 2024
IncentivizedVetted ReviewVerified User
Hi, I am using Zoho Social to autopublish vacancies and posts in Twitter, Linkedin, Linkedin Page, Facebook, and Facebook page, I haven´t found another application that allows...
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Jesus Armando Duran Carmona
Employee - Human Resources
LATAM Sr. Recruitment & Business Development Consultant
Chronos Consulting
Zoho Social1 year of experience

Best tool for social!

Rating: 10 out of 10
September 25, 2024
IncentivizedVetted ReviewVerified User
I use Zoho Social to manage social media for my professional accounts and business accounts. It is a wonderful tool that allows me to manage my presence in the industry while ...
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Zayne Harbison
Executive - Other
Webmaster
Entertainovation

My experience with Zoho Social as Business owner

Rating: 10 out of 10
September 20, 2024
Vetted ReviewVerified User
Since I started using it, my social media management has improved significantly. The planning and scheduling are a breeze, the analytics are super detailed, and interacting wi...
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Verified user
Director
Zoho Social1 year of experience

Zoho Social... A Must Have

Rating: 10 out of 10
August 21, 2024
IncentivizedVetted ReviewVerified User
In our organization our biggest problem we had was consistency with posting. With Zoho Social they made it easy. We are now posting at least twice a day, everyday with Zoho So...
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Verified user
Employee
Zoho Social1 year of experience

Love it!

Rating: 8 out of 10
August 21, 2024
Vetted ReviewVerified User
I started using Zoho Social about a month ago for my own business. Previously, I used it as a social media manager for another business. I love some of the embedded features, ...
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Verified user
Advisor
Zoho Social3 years of experience

I keep coming back to Zoho Social

Rating: 10 out of 10
August 13, 2024
Vetted ReviewVerified User
I've used Zoho Social for two businesses now, both needed a high volume of posts per day over multiple platforms so urgently required a social media scheduler rather than logg...
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Verified user
Consultant
Zoho Social3 years of experience

A great app

Rating: 10 out of 10
August 1, 2024
Vetted ReviewVerified User
I run a small weather service for the Connemara region of Ireland. Zoho Social makes the task so much easier. It is easy to use, well laid out and all the various channel metr...
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Sean Rima
Manager - Professional Services
Owner
Connemara Weather
Zoho Social1 year of experience

Good intuitive social media software

Rating: 8 out of 10
July 12, 2024
Vetted ReviewVerified User
Zoho Social is really intuitive with loads of great features. I started on the free version which was helpful, but ended up moving on to the premium version so that I could do...
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Gareth Atkinson FCA
Professional - Finance and Accounting
Accountant
The Accounting Studio
Zoho Social3 years of experience

Zoho Social New Implementation for IT Service Company

Rating: 9 out of 10
June 27, 2024
IncentivizedVetted ReviewVerified User
Without Zoho Social, its has been difficult to manage multiple social media accounts, and now at least its all in one application. Much easier for me to create posts and deplo...
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William Badenhorst
C-Level Executive - Information Technology
COO
Polaris IT Solutions Inc.
Zoho Social1 year of experience

The social media management tool you need NOW

Rating: 10 out of 10
June 24, 2024
Vetted ReviewVerified User
If you're looking to improve your social media then Zoho Social is a must. I have tried nearly all the others out there and this is by far the easiest to use, being able to re...
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Ben Cummings
Director - Sales
Head of Instruction
Ben Cummings Golf
Zoho Social1 year of experience

Improve collaborative work remotely

Rating: 8 out of 10
June 7, 2024
Vetted ReviewVerified User
It's helpful as a small charity to be able to draft and schedule social posts and campaigns far ahead of time. As a fully remote team, it's essential we can review and comment...
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Verified user
Manager
Zoho Social1 year of experience

Zoho Social - a solid choice for Social Media Managment

Rating: 10 out of 10
May 28, 2024
Vetted ReviewVerified User
We use Zoho Social for daily management of Brand and Social Media presence across a multitude of Social Media Platforms, including Facebook, Instagram, Twitter, LinkedIn, and ...
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Will O'Shea
C-Level Executive - Corporate
Managing Partner
Gulf Coast IT Solutions
Zoho Social1 year of experience

Zoho Social Review

Rating: 10 out of 10
May 1, 2024
Vetted ReviewVerified User
If you're looking to improve your social media then Zoho Social is a must. I have tried other tools as well and this is by far the easiest to use, being able to reply to all m...
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Aditi Randhava
Manager - Marketing
Manager
TheOpenFeed
Zoho Social1 year of experience

The only social media CRM tool you need

Rating: 8 out of 10
April 29, 2024
Vetted ReviewVerified User
I use Zoho Social for social media marketing and insights. As a content creator, it is very important for me to know how my content is doing at any given time, to know whether...
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Verified user
Account Manager
Zoho Social1 year of experience

The best social media posting tool, period.

Rating: 10 out of 10
April 27, 2024
Vetted ReviewVerified User
We have content, but posting it across social media is a challenge. We tried a few of the others, but this is the one that seems to be used by the developers, with the small b...
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John Martin
Executive - Information Technology
Boss
Old School Biker Magazine
Zoho Social1 year of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Standard

$10

Cloud
per month

Professional

$25

Cloud
per month

Agency

$200

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Social Media Management Using Zoho Social - Zoho Social Demo

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.3
Avg 7.7

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.4
Avg 8.2

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.2
Avg 8.2

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

8.1
Avg 7.9

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.2
Avg 8.5

Reporting/analytics

7.6
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

8.8
Avg 8.2
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Product Details

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.

Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.

Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.

Zoho Social Features

Listening/monitoring Features

  • Supported: Sentiment analysis
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Content optimization

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-MarketingScreenshot of Social Share

Zoho Social Video

Social Media Management Software for Businesses & Agencies | Zoho Social

Zoho Social Integrations

Zoho Social Competitors

Zoho Social Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish, French, German, Spanish, Portuguese, and Italian.

Frequently Asked Questions

Hootsuite, Sprout Social, and Buffer are common alternatives for Zoho Social.

Reviewers rate Twitter highest, with a score of 9.4.

The most common users of Zoho Social are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(528)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ease of Scheduling: Users have appreciated the ease of scheduling posts on multiple social media platforms simultaneously, allowing for efficient time management and streamlined content distribution. For instance, being able to plan posts across different channels in one go has saved users significant time and effort. Intuitive Interface: Reviewers highlighted the intuitive interface of Zoho Social as a key feature that simplifies the post planning process, enhancing user experience and productivity. The clear layout and easy navigation have been particularly praised by users for making social media management more straightforward. Detailed Analytics: Users have valued the detailed analytics and reports provided by Zoho Social, enabling them to track performance metrics, understand audience behavior, and make data-driven decisions for their social media strategies. By having access to comprehensive insights such as engagement rates and audience demographics, users can refine their content strategy effectively.

Limited Free Plan Features: Some users have expressed a desire for more functionalities in the free plan, indicating a need for additional features without having to upgrade. They seek expanded capabilities at no extra cost to enhance their experience on the platform.

Platform API Issues: Users have mentioned that disliked features are related to the platform API, hinting at potential issues with third-party integrations negatively impacting user experience and functionality.

Lack of Detailed Reports: Several users have noted a need for more detailed reports, highlighting a lack of in-depth analytics or insights necessary for obtaining a comprehensive overview of performance metrics and data analysis on the platform.

Reviews

(1-25 of 431)
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Use Zoho Social!! Is awesome!!! Earns time, can use several social channels and you can autopublish!!!!

Rating: 9 out of 10
Incentivized
September 30, 2024
JA
Jesus Armando Duran Carmona
LATAM Sr. Recruitment & Business Development Consultant
Chronos Consulting (Staffing & Recruiting, 1-10 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
View profile
Likelihood to Recommend
I like that Zoho Social gives you a free trial and you can extend it for more days or even months, in the free trial you can add several social media and even a Facebook Group, so far I have enjoyed this product! As a recruiter I have to post vacancies and with Zoho Social I can post, program the application to Autopublish several times I can rest the following days of having to post every day manually in my social channels.

Best tool for social!

Rating: 10 out of 10
Incentivized
September 25, 2024
Likelihood to Recommend
Zoho Social is wonderful for managing multiple social applications such as Meta and X. It allows a team to successfully reach their audience while saving time without sacrificing quality. It is great for preparing future media. The only time that I would recommend staying away from a particular feature is when you rely on cloud services as you go.

My experience with Zoho Social as Business owner

Rating: 10 out of 10
September 20, 2024
Verified User
Vetted Review
Verified User
Zoho Social
1 year of experience
Likelihood to Recommend
Since I started using it, I’ve noticed a significant improvement in my productivity and campaign management. The intuitive interface and planning features have allowed me to schedule posts in advance and maintain a flawless editorial calendar. I’ll never miss a timely post again! The reports and insights are incredibly detailed. I now have a clear view of what type of content is performing best and how my followers are engaging. This helps me adjust my strategy in real time.

Zoho Social... A Must Have

Rating: 10 out of 10
Incentivized
August 21, 2024
Verified User
Vetted Review
Verified User
Zoho Social
1 year of experience
Likelihood to Recommend
In a nutshell I would say it is so great because the ease of use. The platform is very user friendly, very easy to learn and, EXTREMLEY easy to understand. I myself learned it within 1-2 hours. I think it is fantastic and recommend all marketers out there to try it.

Love it!

Rating: 8 out of 10
August 21, 2024
Verified User
Vetted Review
Verified User
Zoho Social
3 years of experience
Likelihood to Recommend
Zoho Social is well suited for high level brand management. It is low cost so it's also approachable and affordable for someone starting out and testing the water as a brand manager.

I keep coming back to Zoho Social

Rating: 10 out of 10
August 13, 2024
Verified User
Vetted Review
Verified User
Zoho Social
3 years of experience
Likelihood to Recommend
Zoho Social is well suited to everything it needs to do, I can't think of any scenario where it has felt lacking, even when I've been posting 10 times a day in the lead up to a big event.

A great app

Rating: 10 out of 10
August 01, 2024
SR
Sean Rima
Owner
Connemara Weather (Utilities, 1-10 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
Likelihood to Recommend
I see it being used for most businesses and is clear and easy for staff. And it is possible to have tasks for various social media managers to do.

Good intuitive social media software

Rating: 8 out of 10
July 12, 2024
Likelihood to Recommend
I use it mainly for Linkedin, but I can repurpose content for other social channels so it's going to help build that side of things.
I'm a sole business owner, so don't need lots of people / licences so it suits my needs well. Much cheaper than some of the other alternatives, and from what I see just a good if not better

Zoho Social New Implementation for IT Service Company

Rating: 9 out of 10
Incentivized
June 27, 2024
WB
William Badenhorst
COO
Polaris IT Solutions Inc. (Information Technology & Services, 1-10 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
View profile
Likelihood to Recommend
Great for the well known platforms, but would really like to see other platforms added, such as TikTok, Threads by Instagram, and in the future, adding Fediverse applications would be awesome. Post writing and scheduling on the currently supported platforms is good, but integrating AI into the composer, and adding transforming for making the post more suitable across the various platforms would make this a killer app, best in class. Zoho Social seems to be in constant development, so I won't be surprised to see these features released, if not already planned.

Zoho Social - a solid choice for Social Media Managment

Rating: 10 out of 10
May 28, 2024
WO
Will O'Shea
Managing Partner
Gulf Coast IT Solutions (Marketing & Advertising, 1-10 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
View profile
Likelihood to Recommend
Overall Zoho Social is a great product for managing Social Media on a single platform. The installation and setup are straightforward, and the user interface is intuitive and easy to operate. It's a good option for businesses and individuals who need a budget-friendly solution with core social media management functionalities.

Zoho Social Review

Rating: 10 out of 10
May 01, 2024
AR
Aditi Randhava
Manager
TheOpenFeed (Newspapers, 11-50 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
Likelihood to Recommend
I've been using Zoho Social recently to manage my social media accounts, and I'm quite impressed with its features. It's a comprehensive tool that makes scheduling posts, analyzing performance, and engaging with followers seamless.

The only social media CRM tool you need

Rating: 8 out of 10
April 29, 2024
Verified User
Vetted Review
Verified User
Zoho Social
1 year of experience
Likelihood to Recommend
Zoho Social is well suited for content creators, social media marketers, business owners and anyone who is customer facing in the business. It's great to stay on top of how each platform is doing analytics wise, and have an in depth view of each platform's engagement. It's also well suited for beginners or people who have some experience in understanding the analytics part of social media marketing.

Great Product for Small Business

Rating: 10 out of 10
April 23, 2024
Verified User
Vetted Review
Verified User
Zoho Social
1 year of experience
Likelihood to Recommend
Zoho Social is great for managing all of your social media pages (Facebook, Instagram, Twitter, etc.). From scheduling posts, to engaging with your customers and your audience. It is great for social listening and monitoring messages, feedback, reviews, etc. It has allowed me to stay organized with the ever changing world of social media.

Zoho Social allows you to grow your following with ease!

Rating: 10 out of 10
April 18, 2024
GS
George Scott
Entrepreneur
Create Online Freedom (Marketing & Advertising, 1-10 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
View profile
Likelihood to Recommend
Zoho Social is a fantastic choice for anyone looking to streamline their social media management. It's super user-friendly, making it easy to navigate even for beginners. The platform offers a ton of features like seamless integration with major social networks, real-time monitoring, and detailed analytics to track and improve your campaigns. It's also great for team collaboration, allowing for easy post scheduling and approvals. With Zoho Social, you can manage your social media efficiently and effectively, freeing up more time to engage with your audience. Definitely a top pick for keeping your social media organized and impactful!

The best social media platform for SMB!

Rating: 10 out of 10
April 02, 2024
NA
Nathan Araujo
President
Advance Career Services (Human Resources, 51-200 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
View profile
Likelihood to Recommend
I own a small business recruiting firm and this is by far the best platform I have used to manage my social media. It makes it easy and convenient, it is super afforadable, and it is very intuitive. It makes going through the process of posting and viewing statistics super easy and it is engaging.

Overall a great scheduling platform!

Rating: 5 out of 10
March 27, 2024
Verified User
Vetted Review
Verified User
Likelihood to Recommend
Overall, Zoho Social is a solid tool for scheduling posts, analyzing performance, and engaging with followers. However, if you require the ability to separate analytics for organic and paid content, you may need to explore other options or use additional tools alongside Zoho Social to meet this need.
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