Zoho Social

Zoho Social

Customer Verified
Top Rated
Score 8.9 out of 10
Top Rated
Zoho Social

Overview

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous...
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Recent Reviews

Give it a shot

10 out of 10
November 02, 2022
We use it for content planning and scheduling our posts. We dont have to worry about timing as the software advises us the right time for …
Continue reading

Complexity Reduction

8 out of 10
October 05, 2022
We use Zoho Social to create and schedule all of our Social Media weekly posts for FB, Insta, LinkedIn and Twitter. In addition we use it …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Facebook (335)
    9.8
    98%
  • LinkedIn (298)
    9.6
    96%
  • Twitter (304)
    9.6
    96%
  • Content planning and scheduling (346)
    8.8
    88%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Standard

$10

Cloud
per month

Professional

$25

Cloud
per month

Agency

$200

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Social Media Management Software for Businesses & Agencies | Zoho Social
02:32
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.3Avg 7.9

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.3Avg 8.1

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.1Avg 8.4

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

8.4Avg 7.9

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.4Avg 8.4

Reporting/analytics

8.7Avg 8.0

Account management

Users can manage access to multiple social media accounts.

9Avg 8.2
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Product Details

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.

Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.

Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.

Zoho Social Features

Listening/monitoring Features

  • Supported: Sentiment analysis
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Content optimization

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-MarketingScreenshot of Social Share

Zoho Social Video

Social Media Management Software for Businesses & Agencies | Zoho Social

Zoho Social Integrations

Zoho Social Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish, French, German, Spanish, Portuguese, and Italian.

Frequently Asked Questions

Hootsuite, Sprout Social, and Buffer are common alternatives for Zoho Social.

Reviewers rate Facebook highest, with a score of 9.8.

The most common users of Zoho Social are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews

(1-25 of 351)
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Sibu Nhlapo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Zoho Social has really helped me build my social media campaigns and marketing. I was in a familiar position of not receiving any likes and comments on my posts until i started using Social to understand my audience and what platforms were best suited to different styles of content. From then on i was able to see where my conversions were coming on, which led to tailoring my price points and increasing my revenue.
Farvez KS | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Small businesses: For small businesses looking to establish and grow their social media presence, Zoho Social is an affordable and comprehensive solution that offers all the features and tools they need to succeed.Marketing agencies: For marketing agencies working with multiple clients, Zoho Social's collaboration features and ability to manage multiple social media accounts make it a great choice. On the other hand, there may be some scenarios where Zoho Social is less appropriate, such as Businesses with a very large social media following: For businesses with a very large social media following, the cost of Zoho Social's plans may not be justified, and they may want to consider a more specialized or higher-capacity platform. Businesses with very specific social media needs: For businesses with very specific social media needs, such as those that require advanced content creation or social listening capabilities, Zoho Social may not offer the necessary features and tools. Overall, Zoho Social is a powerful and effective social media management platform that is well-suited for a wide range of businesses and organizations. However, it may not be the best fit for every situation, and it's always important to carefully consider your specific needs and requirements before deciding on a social media management platform.
Score 10 out of 10
Vetted Review
Verified User
Sometimes scheduled posts didn't appear automatically. There was no "real problem" for me to see, it seemed to be a random thing, but it is quite stressful when you can't find out what's the problem in the specific case. I loved the inspiring notes when it comes to writing certain posts and also enjoyed the shortcuts to place emojis.
Score 9 out of 10
Vetted Review
Verified User
Zoho Social has good plans for individual brands, but its value extends to agencies. Its monthly and yearly billing option makes it more accessible to growing agencies managing cashflow. It has all the scheduling features an agency can expect, along with client approvals which is a game changer in efficiency. Their trial structure allows you to experience the product and choose to use it the way we did.
November 03, 2022

Automated and Intuitive

Gina Heumann, LEED GA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I think anyone with a business who uses social media (which should be EVERYONE!) needs to have this platform. It's a great way to share information with your target audience as well as advertise products and services. It also helps for those who want to plan ahead for busy weeks or vacation time, so you don't even need to think about it once you've scheduled them!
November 02, 2022

Give it a shot

Score 10 out of 10
Vetted Review
Verified User
It makes our life much easier and the customer is very good and active. I appreciate the inputs received from Ms.[...] as Customer Service of Zoho. Also, initially we were not comfortable in using the software but the Customer Support did a great job hand holding us to be able to post and schedule our posts.
Score 9 out of 10
Vetted Review
Verified User
I've only used the Zoho Social app, however I would definitely use it again. It's great for analytics, and a one stop shop to monitor and manage your social media platforms. If you're main focus is tik tok or youtube, then this might not be the best place for you. But if you're heavy on IG, FB, or Twitter this is truly an amazing software. I didn't use them, but their team features are everywhere and I can see how easy it could be to work with multiple people on a project.
Jeanine Malan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
For our e-commerce store, I can easily schedule the same post on Facebook and Instagram in minutes. Before scheduling it for publication, I can tweak the post for the two different platforms. For example, when tagging brands, I can write and tag them differently on the respective platforms to make sure they'll display correctly when published. For the Instagram post, I can add a whole different set of hashtags.
October 05, 2022

Complexity Reduction

Score 8 out of 10
Vetted Review
Verified User
Zoho Social is an incredibly useful application for managing social media network channels. It enables you to view multiple streams at once and monitor what customers/clients are saying. You can post updates, read responses, schedule messages, view statistics, and message. The analytics features provide an in-depth view of how well your social media strategy is working against your KPIs.
October 03, 2022

Amazing App!

Score 10 out of 10
Vetted Review
Verified User
Zoho is well suited for those who have multiple socials that they would like to schedule posts for, as well as those who want a 1 stop app for viewing all social analytics!
September 20, 2022

Time and energy saver

Ant Canavan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
If you are a social media or content distribution manager, Zoho Social is ideal for not only sharing your media ad-hoc, but you can also use the in-built analytics to let it choose the time best suited what most of your audience will be online and most likely to engage. The reporting features and audience breakdown tools are especially insightful.
Score 9 out of 10
Vetted Review
Verified User
So far, this has been a great find for me to help me manage all of my promotions on social media. It has helped me boost my content creation as well as I can plan out my posts in advance. They have recently added more social media accounts like TikTok, so I'm pretty happy with it all.
September 13, 2022

Highly Recommended

Score 10 out of 10
Vetted Review
Verified User
I design social media posts and schedule them in bulk - I'll leave it as it is then, and it's good - I don't have to worry and just come back after 1 or 2 weeks to add more.
Score 8 out of 10
Vetted Review
Verified User
Small staff organizations where there are only 1-2 individuals who are responsible for managing multiple social channels - in addition to their other duties/responsibilities. The time savings you get from pre-scheduling posts is phenomenal and greatly reduce instances where you have to go directly into your various social channels to post/manage/review analytics.
Riyaa Kushwaha | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
If you've got a ton of things to do apart from handling just social media then Zoho Social is your go-to solution. You can easily schedule your posts for future and continue with your other tasks at hand. It's super easy and efficient when it comes to monitor analytics or stay connected with your engaged viewers/customers. If you want to build your brand and maintain and grow linearly I say, go for Zoho Social.
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