Skip to main content
TrustRadius
Zoho Social

Zoho Social

Overview

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…

Read more
Recent Reviews

Great Product for Small Business

10 out of 10
April 23, 2024
Zoho Social has revolutionized our social media management experience. As a small business owner, I was overwhelmed with the multitude of …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Twitter (361)
    9.3
    93%
  • Content planning and scheduling (411)
    9.2
    92%
  • LinkedIn (357)
    9.1
    91%
  • Facebook (398)
    9.0
    90%

Reviewer Pros & Cons

View all pros & cons
Ben Cummings | TrustRadius Reviewer
Ben Cummings
Head of Instruction
Ben Cummings Golf (Sports, 1-10 employees)
Verified User
Director in Marketing
Entertainment Company, 11-50 employees
Return to navigation

Pricing

View all pricing

Standard

$10

Cloud
per month

Professional

$25

Cloud
per month

Agency

$200

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

Social Media Management Using Zoho Social - Zoho Social Demo

YouTube
Return to navigation

Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.3
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.4
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.2
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

8.3
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

7.8
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

8.9
Avg 8.1
Return to navigation

Product Details

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.

Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.

Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.

Zoho Social Features

Listening/monitoring Features

  • Supported: Sentiment analysis
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Content optimization

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-MarketingScreenshot of Social Share

Zoho Social Video

Social Media Management Software for Businesses & Agencies | Zoho Social

Zoho Social Integrations

Zoho Social Competitors

Zoho Social Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish, French, German, Spanish, Portuguese, and Italian.

Frequently Asked Questions

Hootsuite, Sprout Social, and Buffer are common alternatives for Zoho Social.

Reviewers rate Twitter and Mobile access highest, with a score of 9.3.

The most common users of Zoho Social are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(512)

Attribute Ratings

Reviews

(1-12 of 12)
Companies can't remove reviews or game the system. Here's why
April 25, 2022

I'm a long time Zoho fan!

Andrea Raquel | TrustRadius Reviewer
Andrea Raquel
Founder, CGS
Better Me, Inc. #TXNL (Non-profit Organization Management, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Renew
10
I would not trade Zoho Social for any other app I have seen. I plan on upgrading my service. I also recommend it to clients. I use it as a training aid when I teach classes. It is absolutely the best solution in my opinion. I would not recommend it otherwise.
August 24, 2021

Good product and easy to use for small businesses.

AP
Amanda Playwythe
Owner / operator
Amavid LLC (Textiles, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Renew
8
I am enjoying using Zoho Social and I look forward to really unwrapping what it has to offer. I need to be able to essentially offload all my social media posting and work so that I can do the actual work of sewing clothes, which is what my business actually does. This way, I can spend a few weeks making different types of content while also sewing clothes and post the content in a way that builds a story for my business and is entertaining.
April 11, 2021

Useful and affordable social media management

Lisa M. Reid | TrustRadius Reviewer
Lisa M. Reid
Owner
Essential Connections Counseling & Consulting (Mental Health Care, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Renew
10
This app has everything we need to keep followers informed, attract new followers, gauge their engagement, expand our network, and spread information about the business. The developers have kept up with bug repairs and the latest enhancements have made it all the more useful. Best of all, it has saved a lot of time and mental energy, making it worth every penny.
February 04, 2021

Perfect solution for SMB

Verified User
C-Level Executive in Corporate
Computer Software Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Renew
9
We like Zoho Social but it's a competitive world. We're always keeping an eye on better solutions for us. We may outgrow Zoho Social and need something with more powerful analytics. But that day may never come.
December 14, 2019

Zoho Social works and plays nicely with most social media networks

Verified User
C-Level Executive in Social Media
Online Media Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Renew
10
It just works and works very well! I have no complaints whatsoever. It’s very simple to use, integrates with other Zoho One components and social platforms. The Zoho company has perfected this software for efficiency and ease of use. Other companies could learn a lot from this one. Integration is the key!
Return to navigation