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Zoho Social

Zoho Social

Overview

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…

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Recent Reviews

Great Product for Small Business

10 out of 10
April 23, 2024
Zoho Social has revolutionized our social media management experience. As a small business owner, I was overwhelmed with the multitude of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Twitter (360)
    9.3
    93%
  • Content planning and scheduling (410)
    9.2
    92%
  • LinkedIn (356)
    9.1
    91%
  • Facebook (397)
    9.0
    90%

Reviewer Pros & Cons

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Pricing

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Standard

$10

Cloud
per month

Professional

$25

Cloud
per month

Agency

$200

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Social Media Management Using Zoho Social - Zoho Social Demo

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.3
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.3
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.2
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

8.2
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9
Avg 8.5

Reporting/analytics

7.7
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

8.8
Avg 8.1
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Product Details

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.

Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.

Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.

Zoho Social Features

Listening/monitoring Features

  • Supported: Sentiment analysis
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Content optimization

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-MarketingScreenshot of Social Share

Zoho Social Video

Social Media Management Software for Businesses & Agencies | Zoho Social

Zoho Social Integrations

Zoho Social Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish, French, German, Spanish, Portuguese, and Italian.

Frequently Asked Questions

Hootsuite, Sprout Social, and Buffer are common alternatives for Zoho Social.

Reviewers rate Twitter and Mobile access highest, with a score of 9.3.

The most common users of Zoho Social are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(511)

Attribute Ratings

Reviews

(1-13 of 13)
Companies can't remove reviews or game the system. Here's why
September 20, 2022

Time and energy saver

Ant Canavan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Yes
Yes, which is overall very similar to the desktop version, so if you get familiar with one it is very easy to use the other. It also retains all of the functionality as far as I can see from the desktop version to the mobile. Overall, it is very similar.
Score 9 out of 10
Vetted Review
Verified User
Yes
The mobile interface is easy to view and pleasant to the eye. At a glance, you'd know your engagement rate for the time period. It is also very easy to switch between brands. There's a feature that enables video to be auto-compressed if you are posting directly from mobile.

Security can be better implemented to enable two-factor authentication to let users have an ease of the mind.
Barry Murphy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Yes
Nice, clean and simple to use. All our social media posts are created and scheduled on computer but occasionally a scheduled post with need editing or a quick post needs to go out while on the move. It's effortless on the app.
February 04, 2021

Perfect solution for SMB

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Yes
It works well. Not quite as comprehensive as the desktop app but it gets most of the basics. The mobile app does what we need it for: read posts by others in one place, publish posts, schedule posts while on the go. The interface is appealing and the navigation and usability are easy.
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