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Zoho Social

Zoho Social

Overview

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…

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Recent Reviews

Fantastic tool

9 out of 10
January 10, 2024
Incentivized
We use Zoho Social to create, manage, and distribute organic social media and to monitor the results. We've used other platforms pre-Zoho …
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Great Product!

9 out of 10
January 08, 2024
I have used Zoho Social to jumpstart my branding for future business development. It has been an invaluable tool that has allowed me to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Twitter (356)
    9.3
    93%
  • Content planning and scheduling (405)
    9.2
    92%
  • LinkedIn (352)
    9.1
    91%
  • Facebook (392)
    9.0
    90%

Reviewer Pros & Cons

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Pricing

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Standard

$10

Cloud
per month

Professional

$25

Cloud
per month

Agency

$200

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Social Media Management Using Zoho Social - Zoho Social Demo

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.3
Avg 7.7

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.3
Avg 7.9

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.2
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

8.1
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9
Avg 8.5

Reporting/analytics

7.7
Avg 7.8

Account management

Users can manage access to multiple social media accounts.

8.8
Avg 8.2
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Product Details

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.

Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.

Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.

Zoho Social Features

Listening/monitoring Features

  • Supported: Sentiment analysis
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Content optimization

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-MarketingScreenshot of Social Share

Zoho Social Video

Social Media Management Software for Businesses & Agencies | Zoho Social

Zoho Social Integrations

Zoho Social Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish, French, German, Spanish, Portuguese, and Italian.

Frequently Asked Questions

Hootsuite, Sprout Social, and Buffer are common alternatives for Zoho Social.

Reviewers rate Twitter and Mobile access highest, with a score of 9.3.

The most common users of Zoho Social are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(506)

Attribute Ratings

Reviews

(1-15 of 15)
Companies can't remove reviews or game the system. Here's why
Andrea Raquel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Yes
I used to use Buffer, HootSuite, and several others. Which is my reason for replacing them. I wasn't looking to. Because I didn't know any better. Back then we just used what we had available. But piecing together solutions is the hard way to do anything. I'm so glad I don't have to do that anymore and I try my best to help others not have to.
Lisa M. Reid | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Yes
We were using Buffer's free service, which is good but doesn't quite have what we need. Zoho's basic plan is much less expensive and shows us the latest analytics the moment we log in. This is excellent for gauging where we need to pay the most attention, and how best to proceed with current social media marketing campaigns.
February 04, 2021

Perfect solution for SMB

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Yes
It replaced Hootsuite. Hootsuite has continuously gotten more expensive and is no longer cost effective for our organization. We use Hubspot CRM but upgrading to the features that Zoho Social has is cost prohibitive. Our use of social media is for selling to other businesses. We don't need the features of that a more consumer centric business needs. We don't have a dedicated social media team so we need to minimize the time we spend on social media without being invisible or non-responsive on social media.
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