ZoomSphere Reviews

2 Ratings
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Score 9.0 out of 100

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Reviews (1-1 of 1)

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Anonymous | TrustRadius Reviewer
January 16, 2020

Good experience with ZoomShere

Score 9 out of 10
Vetted Review
Verified User
Review Source
It's being used by the department.
  • Manages all social media at once.
  • Seamless tool to organize your business.
  • Facebook analytics could use some improvement.
  • Email marketing could use some improvement.
ZoomSphere is well suited if you are a new entrepreneur and need to reach out to your audience. It's an excellent service that could help your business prosper tremendously. It seamlessly incorporates social media and email marketing. However, there are not many free trial offers, especially if you're just starting out and need something to get started.
Read this authenticated review

ZoomSphere Scorecard Summary

Feature Scorecard Summary

Boolean keyword searches (1)
9
Filtering out noise/spam (1)
7
Broad channel coverage (1)
7
Content planning and scheduling (1)
8
Audience targeting (1)
8
Workflow management (1)
8
Automated routing and prioritization (1)
8
Customer interaction histories (1)
8
Bulk actions (1)
9
Content marketing (1)
8
Twitter (1)
8
Facebook (1)
8
LinkedIn (1)
8
Google+ (1)
6
Instagram (1)
8
YouTube (1)
8
Campaign success analytics (1)
9
Real-time tracking (1)
9
Competitor analysis (1)
9
Role-based user permissions & privileges (1)
9
Mobile access (1)
9

About ZoomSphere

ZoomSphere is a social media management platform that helps 7000+ customers across the world manage all their social media interactions including social listening, publishing and reporting.

According to the vendor, ZoomSphere has been created keeping medium and scaling teams in mind making it super collaborative to use. One of the USP's of ZoomSphere is that we do not require head counts on how many users you have or how many profiles you connect or how many likes and followers you have on your social media accounts.
What further differentiates us from the rest is a dedicated Customer Success Manager and priority support for all our customers.

The company is always working on adding new innovative features which would make the lives of our customers as social media managers easier.

They believe in the culture of best customer service starts by giving the best training and support to their own customers.

ZoomSphere Features

Listening/monitoring Features

Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Has featureBroad channel coverage

Publishing Features

Has featureContent planning and scheduling
Has featureAudience targeting
Has featureWorkflow management

Engagement Features

Has featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions

Marketing Features

Has featureContent marketing

Channel coverage/integration Features

Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Has featureGoogle+
Has featureInstagram
Has featureYouTube

Reporting/analytics Features

Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis

Account management Features

Has featureRole-based user permissions & privileges
Has featureMobile access

ZoomSphere Screenshots

ZoomSphere Competitors

ZoomSphere Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

ZoomSphere Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
30%
Mid-Size Companies (51-500 employees)
45%
Enterprises (> 500 employees)
25%

ZoomSphere Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Oboarding training

ZoomSphere Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Languages: English, Spanish, Czech, Slovak