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Zuberance

Zuberance

Overview

What is Zuberance?

Zuberance headquartered in San Carlos offers a customer advocacy software platform supporting customer testimonials and reviews, advocate leads and referrals, and community advocacy for supplying a knowledgebase with brand advocate story.

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Recent Reviews

TrustRadius Insights

Zuberance is a powerful tool for connecting brands with their existing promoters, helping to increase brand awareness and customer …
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A GREAT PLATFORM

10 out of 10
April 18, 2022
Incentivized
We frequently use Zuberance in our workplace to advocate strategy, new making of working areas, and future goals, particularly effective …
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Pricing

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What is Zuberance?

Zuberance headquartered in San Carlos offers a customer advocacy software platform supporting customer testimonials and reviews, advocate leads and referrals, and community advocacy for supplying a knowledgebase with brand advocate story.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Zuberance?

Zuberance Video

Zuberance is an award-winning social media marketing company that is powering millions of Social Recommendations on Facebook, Twitter, LinkedIn, shopping sites, and more by energizing authentic Brand Advocates. To learn more about Zuberance, visit www.zuberance.com, call 866-9...
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Zuberance Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(10)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Zuberance is a powerful tool for connecting brands with their existing promoters, helping to increase brand awareness and customer interaction. According to users, one of the main use cases of Zuberance is leveraging customer advocacy reviews, testimonials, and personal experiences as effective marketing tools targeted at specific audiences. By tapping into advocates, brands can learn about their enjoyment of the product or service and utilize this information to increase word-of-mouth marketing. This not only boosts brand credibility but also generates positive customer stories and testimonials, addressing the problem of negative reviews and ratings. As a result, Zuberance has helped generate more positive customer reviews online and build a thriving army of advocates.

Graduates are another key group that can be effectively utilized to influence prospective and current students using Zuberance. By leveraging their advocacy, brands are able to tap into their experiences and recommendations, thereby enhancing lead generation and communication. The software also assists in creating an advocate mob over years by driving referrals through current customers. Users have found that Zuberance provides easy access and job description assistance, making it an all-in-one solution for marketing and customer advocacy.

Furthermore, Zuberance offers precise advertising targeting, attracting the appropriate demographic for maximum impact. It aids in cost-effectively driving awareness, recommendations, sales, and revenue for products. The social engagement reports provided by Zuberance offer live information and comparisons between different programs, allowing brands to track the effectiveness of their advocacy strategies. Overall, Zuberance is seen as a cost-effective tool that enhances lead generation, communication, and overall organizational goals.

Advocate Activation: Users praised Zuberance for its comprehensive advocate marketing platform, mentioning the ability to activate advocates through multiple channels. Many users appreciated being able to leverage reviews, stories, referrals, and communities all within a single platform.

Time and Cost Savings: Users mentioned that Zuberance's full-service model saved them time and money. They appreciated that Zuberance provided more than just tools or technology, but also offered professional and technical services such as planning, design, development, program management, and custom reporting.

Commitment and Partnership: Users liked the commitment and passion that Zuberance showed towards their business. They felt that Zuberance was a true partner in their advocate marketing efforts and mentioned that the company was creative, dedicated, responsive, and worked with speed and enthusiasm.

E-Gift Card Feature Lacks Clarity: Multiple users have mentioned that the e-gift card feature in Zuberance lacks clarity and does not specify which gift card is being referred to, reducing customer motivation. They find it confusing and express a desire for more transparency in the feature.

Points System is Low: Several reviewers have felt that the points system in Zuberance is low and should be increased to provide more incentive for user participation. Increasing the points awarded would encourage greater engagement from users and enhance their overall experience with the platform.

UI Issues Negatively Impact User Experience: Users have pointed out certain UI issues in Zuberance that negatively impact their overall experience, indicating a need for improvement in this area. These issues include navigation difficulties, slow loading times, and inconsistency in design elements. Addressing these concerns would greatly enhance usability and satisfaction among users.

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