ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.
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Remote Desktop Services
Score 9.0 out of 10
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Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.
Windows Remote Desktop Services are great for connecting to one machine but it doesn't allow for administration and viewing of multiple computers. Plus, it only works on Windows computers and the session can't necessarily survive a restart. ConnectWise can be used on Macs or …
ConnectWise Control (formerly ScreenConnect) is way more secure that Microsoft Remote Desktop Services. Using Remote Desktop Services from the internet leaves you wide open to hackers. ConnectWise solved the security issue right out of the box and had great up-time/availabilty …
RDP is fine for what it is, but there's a lot you can't usually do like connect from outside the network without opening up the firewall. As for Kaseya, I can't recall what their remote options were, but they left a lot to be desired. One method was similar to an RDP session and …
ConnectWise Control is much cheaper for unattended access than LogMeIn Central, and allows access to multiple users. I still use RescueAssist as well as it is cost-effective for ad-hoc sessions.
ConnectWise was a better choice for us because it allowed us to better manage and organize access to our remote machines. It also added value because it provided the support and meeting sessions that we didn't have before.
We switched from using TeamViewer last year when we began using ConnectWise. We gained the ability to run scripts on remote computers which saves us time and site visits in some cases. This also allows us to more easily diagnose remote computers without interrupting the end …
ConnectWise Control (formerly ScreenConnect) is faster, renders screens better, is more reliable, runs smaller, scales better, and is more dependable than the competition.
ScreenConnect's speed of connection is the overriding factor for [our] choice of software. Also, the ability to easily see which machines are online at any one time is a great help, along with being able to see connectivity history and run commands, without having to start a …
RDP was simply too unpredictable and occasionally inaccessible to the end user. TeamViewer worked well, but the branding and continuous connections with ConnectWise Control make for a more professional experience and look.
Screen connect has the best features and multi platform support for the best price. It also does not require you purchase a version you will be stuck with for what could be a long time between budget cycles
Teamviewer and Logmein and UltraVNC were what we used before. Logmein pricing became ridiculous. Teamviewer has a per version cost which is probably comparable, but didn't have the centralized management compared to Connectwise. Ease of setup and installation and starting to …
We originally started using ConnectWise Control to save money over using LogMeIn Central which was getting expensive. Although LogMeIn Central does have an ad-hoc option for connecting to a remote user in the moment, it's much more cumbersome to use as well as to walk the …
I found the two products to be very similar. When I searched, ScreenConnect was cheaper than LogMeIn and hence the decision to go with ScreenConnect. In terms of using the actual product, I don't notice much difference between the two for what we use the product for (remote …
Better than all others! Being cloud-based and with such easy setup (for one-off support or ongoing computer access) but with the same abilities, it is the best of breed so far.
Tried many others over the last 20 years and settled on ScreenConnect.
ScreenConnect provides a level of customization, ease of access and installation that other software do not provide. It also proved to be a faster and easier solution, while using less resources than other alternatives. ScreenConnect is also more cost efficient than other …