Mimecast Awareness Training

Our organisation is required to ensure we provide all our staff with ongoing cyber awareness training, this is a mandatory component of our compliance and contractual obligations.

Our existing cyber awareness training programs just weren't engaging enough which was resulting in low attendance and completion rates. When asked staff for feedback on why they weren't completing the training, it was the same two answers; 1. poor quality and nonengaging content and 2. each training module was taking too long to complete (minimum 20 minutes) which was causing disruption to their workload.

As the organisations CISO, I needed to fix this and find a way to still deliver cyber awareness training, but in a way that was short, sharp and on point.

Thats when we trialed the Mimecast Cyber Awareness Training solution, and to be honest it has fixed all the problems we were experiencing. Since being fully deployed across the organization, we now have a 90% completion rate, and the feedback is great. Engaging, short and sharp but most importantly relevant to current cyber threats. The videos are hilarious and the short quizzes after the video always challenge peoples thinking, best of all the entire process takes less than 5 minutes.

I highly recommend the Mimecast solution and will continue using into the foreseeable future.

NA - We did not integrate Mimecast Awareness Training with Mimecast Email Security Cloud Gateway solutions.

Previous solutions were not engaging, which was resulting employees not using nor completing their required modules. This low ROI was highly impacting our compliance requirements resulting in us being forced to enhance this capability otherwise our compliance scores could be at risk.

Feedback from employees highlighted to need for engaging and short/sharp relevant training to their roles and general cyber security practices. They were time poor but understood our requirements from a compliance perspective, but issues arise when the training takes more than 30 minutes to complete. Mimecast is on autopilot for the entire year with monthly videos and quizzes that take no more than 5 minutes to complete which has seen completion rates across all employees of over 90%, a far cry from previous completion rates of just 30%

Mimecast Awareness Training awareness training provides an ongoing content and awareness throughout the business at all levels, from new starters to longstanding members of the business. Bringing existing employees up to a good level off awareness (and keeping it there) was initially a challenge, and this is ongoing as attack vectors change and employee turnover ensures we need an ongoing solution to education and awareness that was engaging and that we could easily report on via MI and identify and act on areas for improvement.