Overview
What is Piano Analytics?
Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to…
Best Analytics tool for customers
Good Query Builder
An very complete product
Using AT Internet
An efficient and independent marketing tool built for marketers
GDPR-compliant web analysis--more important than ever.
Innovation of Data Anaytics
Covers our web analytics and marketing needs, from a specialized software vendor
A brilliantly built tool for macro-level understanding of site performance and audience
A tool for web marketing and data analysis experts
A clear and powerful tool to understand who are your web visitors
An almost perfect analytics solution
ATI for marketing analysis
Good feature but could do with a better export system
Good challenger of Google Analyics from a media perspective!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Business
$430
Premium
Contact us
Entry-level set up fee?
- $430 per server calls consumptionOptional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Harnessing Data Science with Certace & Piano Analytics / AT Internet
Exploring with Piano (AT Internet) Analytics Suite
What makes Piano Analytics / AT Internet unique?
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Piano Analytics?
Piano Analytics Screenshots
Piano Analytics Videos
Piano Analytics Integrations
- AB Tasty
- Batch
- Commanders Act TagCommander
- Kameleoon
- Tealium Customer Data Hub
- Adjust by AppLovin
- Airship
- data.ai
- Dailymotion Video Player Solution
- Ensighten Manage
- Ensighten Pulse
- Looker Studio
- Klipfolio
- Marin Software
- Optimizely Web Experimentation
- PrestaShop
- Roivenue
- Tableau Desktop
- Tableau Cloud
- Trustpilot
- Medallia Digital Experience Analytics
- Adobe Commerce (Magento Commerce)
Piano Analytics Competitors
Piano Analytics Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Languages | French, English, German, Spanish. |
Piano Analytics Downloadables
- Data Privacy - Privacy-driven analytics to boost business value
- AT Internet guide to digital analytics for media groups
- AT Internet white paper on Data-driven UX
- L'Equipe - From piloting to personalisation - when analytics boosts digital growth
- Le Monde - Le digital analytics au service de l'excellence journalistique
- Bien'ici - Accelerating your digital growth with a user-centric strategy that respects privacy
Piano Analytics Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 35% |
Mid-Size Companies (51-500 employees) | 45% |
Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(238)Community Insights
- Recommendations
Users have provided the following recommendations for AT Internet:
- AT Internet is perfect for tracking analytics and statistics for a website. It is highly suitable for monitoring visits and link interactions, allowing users to gain valuable insights into their website's performance.
- Users appreciate the ability of AT Internet to present data in readable formats and customizable graphics. The visual representation of information makes it easier for users to interpret and share the data with others.
- However, some caution that AT Internet may not be ideal for organizations where people are not trained on these types of tools. They mention that the platform can be difficult to use and understand, particularly for individuals who are not familiar with analytics software.
Overall, users recommend AT Internet as a powerful tool for tracking web analytics and presenting data in user-friendly formats. Proper training or familiarity with similar tools may be necessary to fully utilize its capabilities.
Attribute Ratings
Reviews
(1-25 of 120)Best Analytics tool for customers
- It assists with following the conduct of clients when we make item developments.
- AT Internet is utilized to break down the conduct of workers on another web and Android application project.
- It is an investigation device, that empowers us to see client ventures, screen advanced KPIs, and once again use the information for promoting purposes.
- Not Sure
Good Query Builder
- Raw data export feature is amazing.
- The query editor is pretty slow.
- The analysis also takes long time to load.
- The dashboard-building tool doesn't provide the best UX.
An very complete product
- Clic hits
- Funnel mapping
- Page views tracking
- Heat maps
- Speed
- Reliability
Using AT Internet
- Tracks clicks
- Tracks opens
- Tracks geolocation
- Tracks device type (desktop or mobile)
- Better tutorials for first time users
- Limit the visibility option, to control what the end user sees when logged-in
An efficient and independent marketing tool built for marketers
- Audience measurement.
- Campaign tracking.
- Filters are not always accurate.
GDPR-compliant web analysis--more important than ever.
- Consulting services, fast support, & "Help" functionality for users
- Intuitive and easy-to- use web interface
- Price management (i.e., not comparable to Google)
- Innovative solutions (make use of AI in some analyses, which is getting better and better)
- Possibility of segmentation for analysis (i.e., segment users based on their IP address or their type of device)
- Possibility of "templates" (i.e., when setting up new domains in the tool or for example when creating dashboards)
- User management / user concept -- setup of the organization and user structure
Innovation of Data Anaytics
- Real-time data.
- Good visualizations.
- Underestimated due to Adobe and Google by degree of awareness.
- Easy to learn, hard to master.
- Near real time data (< 5 mins)
- Cross site customer journey
- Custom variables
- Data drilling through Data Query or API
- Showing a tree-map customer journey towards a specific page
- UX heat maps are missing
- The customer journey module needs more qualitative insights such as the time spent between 2 steps
- WE HAVE A BIG ISSUE REGARDING THE MIGRATION FROM THE CURRENT VERSION TO THEIR DELTA SUITE
- All the current analysis and dashboard need to be rebuilt on Delta, with no automation tool
A brilliantly built tool for macro-level understanding of site performance and audience
- General overview of the use and audience.
- Trend comparison using various metrics.
- Very good filtering system.
- The UI: User interface is not very great.
- Pre-loaded templates of analytics and filters.
- Comparison with competitors.
A tool for web marketing and data analysis experts
- Compliance with the EU Cookie Regulation (DPRG) / Data confidentiality
- Automatic custom reporting
- Team support always available
- Content > Pages : be able to filter URLS
- Tag Commander interface (not easy to use)
- Sometimes lacks ergonomics
- I may not use AT Internet enough to find fault with it (I also use GA)
- Allows a clear view of the Customer Journey on our websites.
- Gives a good overview of the nationality of our users.
- Gives the opportunity to see what are really the most useful pages of our website so that we can "cancel" those which are clearly not consulted.
- Not so easy to make difference between users who are inside the company and those who come from other entities.
- Some concept such as "taux de rebond" are not so easily explained.
- Not so easy to rename the name of the pages consulted. For instance, if I have tagged a page as "Landing Page" but afterward I feel the name as misleading, I must ask my IT to change the name (ie "Home Page") but can't do it myself.
An almost perfect analytics solution
All communication teams, HR employer branding, and the webshop teams are using it.
The very versatile dashboards of AT Internet allow for made-to-measure analytics solutions. Also, the super-flexible data collection enables us to get the information we need for specific purposes.
- Dedicated support: AT Internet really cares for its customers. When things get stuck for some reason you'll get addressed pro-actively.
- Quality: The platform hardly ever seems to have breaks. It feels stable and reliable.
- Do-it-yourself: After attending a training anyone should be able to set up their own dashboards or to conduct sophisticated research.
- Confusing properties: Sometimes you don't exactly know which property to use in a specific case because there are so many. This can end up in trial & error routines.
- Performance: It's tons of data for sure. Processing these data sometimes takes very long. The new data foundation DELTA brings some improvements to this issue, though.
- Pricing: it's a professional software solution and not Google Analytics. It comes with some significant costs. And you'll spend extra money on professional services for training and implementations.
Especially the use in our intranet brought significant improvements over the standard analytics features SP 2013 is offering. The ATI tag systems with their flexibility allow us to include company-specific properties and thus making it possible for us to analyze our intranet usage on segments such as locations, branches, and so on.
ATI for marketing analysis
- User support
- Cross-site analysis / aggregated view of all products
- Data Query 3 is easy to user
- Sequential segmentation
- No SQL entry in the UI for advanced use cases
- Not everything can be enriched/all parts of ATI tags align with each other
- Can't easily import my own data
- general data restitution
- precise data recovery
- intuitive curves in Explorer
- [I feel it has] very poor export management (Rest API, .csv, .iqy, etc.)
- [I believe it has] poor documentation on exports, lack of explanation, precision and examples
- Not very intuitive interface for dimension and metric filters [in my experience]
- AT Internet allows to create personalised dashboards.
- There is an expert team which can help us through a hotline, they are available, it is not only an analytics tool (such as Google, you can use their tool but you are alone when you have issues!).
- High security of the software that guarantees data protection.
- Be more user-centric for the dashboard. It is quite hard to use the tool without training. The interface is not user friendly.
- Create template of dashboards that we could use directly.
- Using Search activity and especially SEA, a simple plug between Google Analytics and AT Internet to create clusters of audiences to better manage the PPC campaigns. Maybe it is possible but I tried to set up with AT Internet and never had feedback.
AT Internet Review
Web marketers use it to improve web users' path problems within the website, what pages they stay on, how long do they stay on the website, and on what pages they leave. Traffic acquisition managers use it to improve media campaign performance based on form completion.
- Page tracking.
- Traffic sources tracking.
- User-path visualization.
- Understand how users interact within a page.
A good analysis solution
- Dashboard.
- Traffic analysis.
- Visual dashboard.
- Real time analysis.
- Interface.
Other scenario: analyze why users come on the website, what kind of content they read and how long they stay. Or, create specific requests with the API to feed our own app.
Allows quick data check and data visualisation
- User Journeys
- Quick Basic Visulisations
- Better understanding of metrics
- Remove duplicated dimensions
It allows us to monitor the overall performances of our digital products (websites and applications), such as traffic, page views, or other relevant KPIs, for editorial, marketing, or product issues. We use it for both reporting and in-depth analysis on a large range of topics, including traffic acquisition, conversion, and retention.
AT Internet is an essential pillar for our operational and strategic decision making.
- Measure precisely from where your visitors come from.
- Follow the conversion rates by traffic sources.
- Computing power for complex requests.
Positive experience with AT Internet
- Good visual representation of peaks in site views and visitors.
- Good segmentation of different parts of the business.
- Easily customizable for personal queries.
- Not immediately clear what all the functions are for.
- Really hard to track exactly where people have entered your site from, and their onward journeys.
- Reports can't (as far as I'm aware) detect headlines/titles so it can be a bit of faff figuring out which pages the numbers are referring to.
- Analyze
- Understanding
- Ergonomy
- Precision
Great for addressing user needs
- Detailed browser usage
- Detailed device usage
- Huge range of stats
- Some of the labeled stats can be confusing, need to be clearer.
AT Internet Review
- It is easy to locate your strengths/weaknesses from the tool.
- User-friendly platform.
- Adding info to reports is cumbersome.
Excellent experience!
- Very nice interface.
- Navigation analysis tool.
- AT Internet in-page analytics.
- Lack of tutorials on new features.
- Limitations in comparing past data.
At the forefront of analytics
- Great high level overview reports.
- Ability to dig deeper into the analytics.
- Can be a little overwhelming to someone who doesn't use it often.
- Need to have an understanding of analytic software to fully appreciate.