Overview
What is Wiser Commerce Execution Suite?
Wiser Solutions, headquartered in San Mateo, offers Commerce Execution SaaS products. The suite provides brands, retailers, brokers, and distributors with intelligence to make better decisions, online and in-store. Wiser’s platform supports a variety of use cases, from market awareness and…
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- Premium Consulting/Integration Services
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Product Details
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What is Wiser Commerce Execution Suite?
Wiser Commerce Execution Suite Competitors
Wiser Commerce Execution Suite Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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Reviews
Community Insights
- Business Problems Solved
- Pros
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Businesses face the challenge of monitoring multiple dealer locations for MAP violations while maintaining high-quality brand control. Wiser Commerce Execution Suite is the perfect solution to tackle this problem as it provides reliable feedback across several branches, allowing effective dealer monitoring. According to customers, businesses can save thousands of man-hours annually by having Wiser Commerce Execution Suite conduct price comparisons and help clean up their data, saving valuable time and effort.
The software allows businesses to track marketplace pricing easily, saving them time from manual searches and making it easier to train new users. The product helps companies remain competitive by keeping their pricing up-to-date and on top of their competitors' price changes. Furthermore, Wiser Commerce Execution Suite provides detailed industry positioning data and insights into the competitive landscape, enabling businesses to position their products better relative to their competitors. Stores can also eliminate pricing discrepancies and search for additional products available in different stores, ultimately increasing customer service. Overall, Wiser Commerce Execution Suite offers a comprehensive set of tools that streamline various business operations while maintaining high-quality brand control.
Tailored Store Visits: Users appreciate the personalized store visits that Wiser provides, catering to their specific business needs. Many reviewers have noted how this feature has helped them improve their in-store performance and increase sales.
Easy Setup and Intuitive Interface: The initial setup process of the Wiser Commerce Execution Suite is easy, and users find the Wiseboard intuitive and easy to understand. Numerous users have praised the suite's user-friendly interface, which makes it easier for them to access critical information when they need it.
Valuable Insights: The data provided by Wiser is critical to learning how to win in the marketplace, providing users with an edge over their competitors. Reviewers state that the insights gained from using the platform help them plan marketing activities better and stay competitive on pricing against other businesses in their industry.
Difficult Navigation: Some users have found the dashboard overwhelming and difficult to navigate effectively. Several reviewers have reported that it can be challenging to find specific information within the software due to its complex design.
Poor Customer Support: A number of users have expressed frustration with customer support, citing slow response times and unhelpful service in some cases. Reviewers have noted that this can cause significant delays and difficulties when attempting to resolve issues or get assistance with using the software.
Expensive Pricing: The cost of the Wiser Commerce Execution Suite has been a concern for some users, who feel that it may not provide sufficient value for its high price point. Several reviewers have suggested that there are other options on the market which offer similar features at a lower cost.
Users have provided several recommendations based on their experiences with Wiser. The most common recommendations are as follows:
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Adding new updates: Users suggest that Wiser could benefit from implementing new features, such as a filter or organization feature for communication with dealers. This would help streamline the communication process and make it more efficient.
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Reviewing terms and pricing options: Users recommend that Wiser should carefully review their terms and pricing options to ensure they align with the needs and expectations of their customers. This would provide greater transparency and clarity when it comes to selecting the most suitable plan.
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Ensuring smooth integration: Users highlight the importance of smooth integration with their platform. They recommend that Wiser should focus on making the integration process seamless and user-friendly, ensuring minimal disruption to their existing systems.
Overall, users appreciate the value provided by Wiser in terms of pricing and market analysis. They find the platform easy to use, with relevant and actionable information, and praise the company's customer support. However, users also suggest researching and making an informed decision, as there may be competing products with comprehensive solutions. Additionally, some users mention working out bugs within the dashboard to improve the overall user experience to enhance overall user experience.