Overview
What is WorkplaceBuddy?
WorkplaceBuddy is a digital adoption platform designed to assist organizations in enhancing digital skills and promoting digital adoption among their employees. This solution caters to businesses of various sizes, from small enterprises to large corporations. Professionals across different industries,...
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Product Details
- About
- Tech Details
What is WorkplaceBuddy?
WorkplaceBuddy is a digital adoption platform designed to assist organizations in enhancing digital skills and promoting digital adoption among their employees. This solution caters to businesses of various sizes, from small enterprises to large corporations. Professionals across different industries, including business executives, IT personnel, HR professionals, and Microsoft Partners, can benefit from WorkplaceBuddy's features and resources to improve their digital proficiency.
Key Features
Digital skills intelligence: According to the vendor, WorkplaceBuddy provides organizations with valuable insights into the digital skills of their workforce through a comprehensive assessment. This assessment helps identify skill levels, strengths, and areas for improvement within the organization.
Chatbot: WorkplaceBuddy features a 24/7 chatbot that offers instant support and answers questions related to Microsoft 365. The vendor claims that it provides a wide range of information and short videos for further learning.
Learnings: WorkplaceBuddy offers bite-sized videos called "learnings" that cover various topics related to Microsoft 365 apps. These videos provide step-by-step instructions and tips to help users enhance their skills.
Campaigns: According to the vendor, WorkplaceBuddy includes targeted campaigns that deliver relevant content and engagement to users over a period of time. These campaigns focus on specific topics, such as Microsoft 365 apps or WorkplaceBuddy scenarios, and provide a series of messages and learnings to drive continuous learning and improvement.
Your Buddies: WorkplaceBuddy features a network of digital experts called "Your Buddies." Users can connect with colleagues or external experts who are skilled in specific Microsoft products, allowing for personalized help and support.
Personalized learning journey: According to the vendor, WorkplaceBuddy creates a personalized learning journey for each user based on their preferences and needs. This journey is continuously updated based on the user's progress and preferences.
Proactive targeted campaigns: According to the vendor, WorkplaceBuddy's campaigns proactively engage users and ensure they stay focused on their learning goals. These campaigns are sent through chat in Teams and provide messages and learnings related to specific topics.
Microsoft 365 online video training: WorkplaceBuddy offers over 1,300 online video trainings covering Microsoft 365 applications such as Teams, Outlook, OneDrive, SharePoint, Excel, and Planner. According to the vendor, these trainings are easily accessible and allow users to learn at their own pace.
Create your own knowledge/skill topics: WorkplaceBuddy allows users to create their own knowledge and skill topics, including their own products or systems. Users can share their expertise with colleagues and create resources to help them.
WorkplaceBuddy Features
- Supported: Automated Responses
- Supported: Chatbot
- Supported: Natural Language Processing
- Supported: Virtual Assistant
- Supported: Audience Targeting
- Supported: Content Creation
- Supported: Contextual Guidance
- Supported: In-App Training
- Supported: Multi-Language
- Supported: Self Service Tools
- Supported: Surveys & Feedback
- Supported: User Onboarding
- Supported: Alerts/Notifications
WorkplaceBuddy Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Web-Based |