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Xoom, a PayPal Service

Xoom, a PayPal Service

Overview

What is Xoom, a PayPal Service?

Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.

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Recent Reviews

TrustRadius Insights

Xoom has been highly praised by users for its ability to quickly and conveniently send funds internationally, making it an invaluable tool …
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TrustRadius Insights
TrustRadius Insights

Xoom

8 out of 10
April 29, 2022
Incentivized
Xoom is a cheaper way to transfer money from a sender's debit or credit card to a recipient's bank account. It allows you to send money to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Xoom, a PayPal Service

Xoom, a PayPal Service

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What is Xoom, a PayPal Service?

Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

TV PayPal + Xoom Spot Demo Reel

YouTube
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Product Details

What is Xoom, a PayPal Service?

Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.

Xoom, a PayPal Service Integrations

Xoom, a PayPal Service Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(42)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Xoom has been highly praised by users for its ability to quickly and conveniently send funds internationally, making it an invaluable tool for sharing money with family, friends, and colleagues. With fast transactions and automatic currency exchange, Xoom is a reliable option for sending and receiving money both domestically and internationally. Users appreciate that Xoom can be used with a verified PayPal account, eliminating the need to create a new account. The 24x7 customer service has received accolades for its responsiveness, ensuring that users can quickly resolve any issues or concerns they may have.

Moreover, Xoom's cost-effectiveness stands out as a major advantage. It provides a seamless way to transmit money from a sender's debit card to a recipient's bank account, saving users time and effort. Businesses have especially found value in using Xoom for payments to suppliers, as it offers quick and low-cost transactions across different regions. Freelancers also benefit from Xoom's services, particularly when receiving payments from US clients or settling bills internationally. Additionally, Xoom's association with PayPal adds an extra layer of security and trust for users. Overall, Xoom serves as a trusted payment service that simplifies international monetary transactions for both personal and business purposes.

Reliability: Users have consistently found the platform reliable, with many reviewers stating that they have experienced no issues in sending money internationally and domestically to any bank account at any time.

Currency exchange function: The currency exchange function provided by Xoom is highly valued by users, as it eliminates the need to worry about currency conversions. Several reviewers have mentioned this feature as a key advantage of using Xoom for their money transfers.

Frequent updates during transactions: Many users appreciate the frequent updates provided by Xoom during the transaction process. This enhances transparency and keeps them informed at every step. Reviewers find these updates helpful in tracking their transfers and ensuring a smooth experience.

Long Delivery Time: Many users have expressed frustration and inconvenience due to longer delivery times for their packages when using Xoom. Some reviewers have mentioned that it took significantly more time than expected to receive their deliveries.

High Transfer Fees: Several reviewers have raised concerns about the high fees charged by Xoom when trying to add funds to a new card. This has made it more expensive for users to transfer money compared to other alternatives in the market.

Lack of Awareness: A significant number of users have reported that they had never heard of Xoom before researching, indicating a need for better marketing efforts from the company. Increasing awareness about its services through effective marketing strategies would help attract more customers.

Attribute Ratings

Reviews

(1-22 of 22)
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June 08, 2022

Convenient and fast online payment platform.

Corwin Barlow | TrustRadius Reviewer
Corwin Barlow
Pharmaceutical Technician
Sanofi (Pharmaceuticals, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
All the cash transaction process has been running positively since we deployed this product. Xoom enables our company to order drugs from the best suppliers and make payments without any fear of losing cash. When the system experiences a delay when making a transaction they make a full refund. It is fast and it accepts payment from many countries.
May 12, 2022

Secure online payment platform for buyers and sellers

Carter Halliday | TrustRadius Reviewer
Carter Halliday
Marketing Manager
BAULED ALBANIA (Retail, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is most effectively suited for sending and receiving cash online from any corner of the world. We used to experience delays when transacting online payment to our suppliers but since we deployed Xoom there has been great order. We receive our supplies and invoices on time and make instant payments without system failures. Any growing business that requires secure and reliable means of payment should consider Xoom.
May 03, 2022

The best way to speed up your bank settlement is to use Xoom

Nitya Kaur | TrustRadius Reviewer
Nitya Kaur
Email Marketing Manager
Anch Technologies (Information Technology & Services, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We use Xoom to accept payment from US clients. Untill 2020, we accpeted payment by wire transfer. Wire transfer takes more then a week to settle the amount. As a result our financial operation were affected. We decided midway through 2020 to use Xoom for accepting hassle free payment and faster bank settlement.
May 02, 2022

Fast, efficient international transactions

Saurav Chakraborty | TrustRadius Reviewer
Saurav Chakraborty
Research Assistant
Southern Illinois univ Carbondale (Environmental Services, 5001-10,000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is very well suited for quick money transfer internationally. While I have used quite a few other service providers for remittance, I have found xoom to be the fastest among them for sending money to foreign bank account. It's association with Paypal gives an added layer of security and customer service, if something goes on. It is my primary choice if I have to send money abroad quickly.

Sometimes, for personal use and when the transaction does not have to be immediate, I have found some other service providers that will provide a better exchange rate and no transfer fee but it takes a little longer to be processed. However, if the transaction does not need to be immediate, then I consider those options over zoom.
April 30, 2022

Xoom: A competitor to other payment gateway service providers

AAKIF SHAIKH | TrustRadius Reviewer
AAKIF SHAIKH
Subject Matter Expert
Chegg India Pvt Ltd (E-Learning, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.
April 29, 2022

Better money transfer system.

HK
Hamim Khan
Senior Product Manager
Hitechnology (Information Technology & Services, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For almost a year, I've been utilizing the Xoom service. It performs admirably and is cheaper in comparison to other payment gateways. It does not impose a convenience fee when you transfer money straight from your connected bank account or Paypal Wallet. However, if you wish to transfer money using your credit or debit card, you will be charged a convenience fee. Overall, the money transfer/receiving service is nice and quick.
April 29, 2022

Xoom

Verified User
Director in Information Technology
Consumer Goods Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you need to send money to international family or friends it is a good way of doing so for a less fee. If you want to send it national, PayPal may cover it.
April 29, 2022

Fast and Reliable payment service from PayPal

Avinash Saklani | TrustRadius Reviewer
Avinash Saklani
Frontend Developer
Fiverr (Consumer Services, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I have been using the Xoom service for more than one year. It works brilliantly and is cheap as compared to other payment gateways. It does not charge any convenience fee for transferring money directly from your linked bank account as well as from your Paypal Wallet. But it charges a convenience fee if you want to transfer money using your credit/debit card. Overall the service is good and fast for transferring/receiving money.
April 29, 2022

The scenarios where Xoom can help you on making the most out of your money

Verified User
Engineer in Marketing
Wholesale Company, 501-1000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Xoom is quite well suited if you are looking into doing money transfers that are affordable and fast, especially if those are coming from the United States (where Xoom is usually more competitive). Additionally, Xoom's integration with PayPal makes the tool quite a good choice if you are after an easy-to-use application.
April 29, 2022

One of the Nicer Worldwide Payment Services

Verified User
General Manager in Professional Services
Information Technology & Services Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Xoom is suited to settle a large volume of payments across multiple countries. It is well suited when the workforce is spread across a wide geography. It is however not suitable in places where the workforce is present only in one country and settlement can happen along with the payroll cycle.
April 29, 2022

Excellent Transfer Tool

Samantha Huskey | TrustRadius Reviewer
Samantha Huskey
Digital Marketing Specialist
Proclaim Interactive (Marketing & Advertising, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Xoom has allowed us to have confidence in our money transactions, whether personal or for business. We know that they are secure and reliable, which offers a necessary peace of mind when it comes to finances. Some of the features with Xoom can be slightly harder to navigate and it requires a lot of verification, but that might just be why it's so secure!
April 29, 2022

Xoom the best tool to transfer money !

PL
Patrick Lopez
Gérant
Chauffagiste Orléans Enterprise (Internet, 1-10 employees)
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Xoom is really well to transfer money for my suppliers (I have suppliers in Africa and Asia), and it's fast. Moreover, I'm feeling totally confident using it as my data are protected with security thanks to the security encryption. It's less appropriate if you need to send a bigger amount of money, there is a limitation. And the exchange rate is not always the best compared to the competitors.
April 29, 2022

Easy to Send Money with Xoom

JM
Jason Miller
Owner
Access Technology (Computer Networking, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Because I had already been using PayPal for many years, it was easy to transition to Xoom, a PayPal Service whenever necessary. Sometimes there are users who do not have a Paypal account but want money or funds transferred. This seems to fit the bill. Also, the customer support and the technical support are both very good.
April 29, 2022

Xoom the fast and secure way

DC
Darpan Chauhan
Marketing Manager
Advantage Club (Financial Services, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Xoom can be used to pay international and domestic bills. Xoom is a great option for anyone who needs to send money internationally and wants it done quickly. One can send as low as $10 here. And also you can send high as $50000 in a day but for that obviously need some documentation that should be government-approved.
April 29, 2022

Xoom To Fast Payments!

Verified User
Project Manager in Engineering
Environmental Services Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Xoom is a great tool to help our company offer different ways to get payments from our users. Occasionally, the app can be hard to use for customers that are not tech-savvy. There is some missing functionality in the navigation. There are not really any other things that you'd like to see done differently.
April 29, 2022

Great Alternative to Foreign Wire Services

AS
Andy Samuel
Assistant Controller
Stark Enterprises (Real Estate, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Xoom allowed me to send cash online to family rather easily in Italy to their bank account. This was cheaper than paying international wire fees from my bank. It was easier than contacting my local bank to set up a wire as well. The other advantage is my family was able to find a location to get cash directly once I had sent the money.
April 27, 2022

Nice and fast integration

Verified User
Consultant in Information Technology
Computer Software Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For fast and secure payments this is the best choice. It's trusted by most of the banks so all transfers will work and there won't be any extra charges. Pay into your local currency and the rest it's taking care of, no need to worry about exchange currencies or any of that.
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