Analytics power house
May 02, 2024

Analytics power house

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Analytics

As an ecommerce specialist, I use Adobe Analytics to track sales and orders, explore journeys, track against comparison periods and flows through sales funnels. The product is core to my daily role, and helps us identify opportunities for growth, as well as bottlenecks within our website, as well as checkout processes.
  • Pre-defined metrics
  • Quick visualisations
  • Drag and drop functionality
  • Ability to build bespoke metrics and segments
  • Exporting shouldn’t just be CSV
  • Slightly more complex than Google Analytics
  • Can be slow in loading large data sets
  • Ability to optimise web experiences more effectively due to having a more detailed understanding of customers behaviours and journeys
  • Ability to report effectively on my personal contributions to uplifts in sales and conversion, as well as specific uplifts based on campaigns
  • Ease of use has meant more employees are able to get deep in the data
Adobe Analytics is my current companies analytics tool of choice, however in comparison to other tools - it is the most comprehensive one on the market. It enables granular reporting and analysis which in fantastic. The one downside is however that it is slightly more technical and advanced, and therefor slightly less user friendly. But still, for someone in tech - easy!

Do you think Adobe Analytics delivers good value for the price?

Not sure

Are you happy with Adobe Analytics's feature set?

Yes

Did Adobe Analytics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Analytics go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Analytics again?

Yes

Adobe Analytics has been able to help us identify gaps in our shopping journeys, from explore, through to cart and ultimately checkout. With advanced ability to filter using metrics and segments, you are able to get granularity into what the behaviour is of users on site, as well as determine what is driving it.

Adobe Analytics Feature Ratings

Traffic Reporting
10
Lead Conversion Tracking
8
Behavior Analysis
8
Bounce Rate Measurement
5
Device and Browser Reporting
5
Pageview Tracking
9
Event Tracking
9
Reporting in real-time
5
Referral Source Tracking
6
Customizable Dashboards
8