Item: Looker
Rating: 8
Author: Andrea Maie Roque

Use Cases and Deployment Scope

Looker helps us in reporting. This is where we extract our daily productivity reports. This helps our company process data in real-time. I also like its feature that you can integrate it on your Slack! Also, I previously used this as an investigation tool for disputes. Looker helps us get more information of the cardholder's activity in our banking app.

Pros and Cons

Data Integration and Preparation
VIsualisations of reports
Generating Reports

They do not have good documentation of how to use the tool
Lacks connectivity connection
Sharing mechanism is also a bit complicated

Return on Investment

It help us generating reports real time
Improved our user experience
More business insights

Key Insights

Do you think Looker delivers good value for the price?

Yes

Are you happy with Looker's feature set?

Yes

Did Looker live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Looker go as expected?

Yes

Would you buy Looker again?

Yes

Other Software Used

Retool, Slack, Jira Software, The Okta Identity Cloud

Likelihood to Recommend

It is well suited in generating data for reports. It is very helpful in building your own reports and dashboards.

I haven't experienced any scenarios of Looker is less appropriate because we mainly use it for reports. There are a few troubles in understanding the tool at first, but it is something that anyone can learn on their but takes time.

Best reporting tool that I've been using for years

Overall Satisfaction with Looker