Monday.com - Ax Excellent Project Management System
May 14, 2024

Monday.com - Ax Excellent Project Management System

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use Monday.com as a project management tool for campaign builds and client requests. It is an excellent to tool to things organized and the team on track. It provides accountability, a paper trail for client requests and allows the team to seamlessly manage their workload. I absolutely love the automation features of this product as it will send you a reminder if you have an open ticket with a due date in the future. Excellent project management tool.
  • I love the automation tool - it reminds you when things are due and you have an upcoming due date.
  • I love the ability to create different boards to keep different campaign sectors separate
  • Easily track and manage projects with a paper trail
  • It can be buggy and will go down with no reason
  • Offer more automation features without having to pay more
  • This has had a positive ROI as we are able to stay organized as a team and provide top level service to our customers.
I love Monday.com as it keeps the team organized. We are able to work with our out of country team and provide them organization and seamlessly communicate with them. The best part about this tool, other than the automation is the paper trail it provides so we can track team efficiencies and down falls.
I personally haven't used Monday.com support. My leadership has manages the relationship. The only time we've ever needed to use it is when the system was buggy and not working for that day.
I've used other project management tools in the past, like Salesforces and the view and documentation is more intuitive than I've seen with other organizations. It keeps my team organized and collaborative and gives us all the opportunity to work on projects together and separately. It's a great solution to join analyst and account management teams.
Monday.com is far more intuitive than Salesforce with it's automation features, lists are better and customizable and it makes things easier for everyone on the team.

Salesforces is a great CRM system but I feel as though it falls short as a collaborative project management system like Monday.com

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

We use this as a project management tool with a digital marketing agency. We have different boards for different tactics like Paid Search, Social and Display. The account management team is able to submit tickets that need to be worked and the operations / analyst team is able to pick those up and seamlessly work through them.

We have tried to use this an account management/CRM but it that's not what it's built for so it fell short.

monday.com Feature Ratings

Resource Management
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Email integration
10
Mobile Access
7
Change request and Case Management
10