Best Collaboration Tools123Collaboration platforms applications are software tools that adds broad social networking capabilities to work processes. Collaboration tools differ from community platforms in that they are focused on making internal teams more productive by enabling document sharing, workflow, social collaboration, etc.Airtable1https://dudodiprj2sv7.cloudfront.net/product-logos/24/DA/0A0EZ9Z74S8G.JPEGLifesize Video Conferencing2https://dudodiprj2sv7.cloudfront.net/product-logos/FI/7l/CTRQWR3WTSJK.JPEGHipChat3https://dudodiprj2sv7.cloudfront.net/product-logos/X4/F1/2T5TQAHFZV5I.PNGMS SharePoint4https://dudodiprj2sv7.cloudfront.net/product-logos/kA/2M/MTL0RZL1QRTR.PNGSlack5https://dudodiprj2sv7.cloudfront.net/vendor-logos/Vc/NN/VST6EURIFM23-180x180.PNGWrike6https://dudodiprj2sv7.cloudfront.net/product-logos/ZX/jQ/M0M0AG818UQX.PNGPlanview Projectplace7https://dudodiprj2sv7.cloudfront.net/product-logos/Um/fq/KH16WVORPPAO.JPEGGoogle Drive8https://dudodiprj2sv7.cloudfront.net/product-logos/za/ic/9MZXUQGGIEX2.PNGSkype for Business (formerly Lync)9https://dudodiprj2sv7.cloudfront.net/product-logos/9N/xn/FCFVWJ699QTI.PNGTrello10https://dudodiprj2sv7.cloudfront.net/product-logos/mG/LY/3U4TA8KT099D.PNGBasecamp11https://dudodiprj2sv7.cloudfront.net/product-logos/zg/Dh/I80OEOGARRD3.PNGAsana12https://dudodiprj2sv7.cloudfront.net/product-logos/ue/Jx/ZEAMWGLA4T3U.PNGAtlassian Confluence13https://dudodiprj2sv7.cloudfront.net/product-logos/qW/eX/U73JLJED2UUG.JPEGEvernote14https://dudodiprj2sv7.cloudfront.net/product-logos/pd/EM/EE22Q0XN8S1Q.JPEGDropbox Business15https://dudodiprj2sv7.cloudfront.net/vendor-logos/PZ/1W/ES5NDBBQEM09-180x180.PNGJabber16https://dudodiprj2sv7.cloudfront.net/product-logos/wZ/tj/TET3E809JIJL.JPEGFuze17https://dudodiprj2sv7.cloudfront.net/product-logos/K9/Bf/41QQ840QO2WN.JPEGJive18https://dudodiprj2sv7.cloudfront.net/product-logos/Wd/aM/T65EXQPQ8BOI.PNGMicrosoft Yammer19https://dudodiprj2sv7.cloudfront.net/product-logos/YL/nW/5I8IAH7AA4L4.JPEGPodio20https://dudodiprj2sv7.cloudfront.net/product-logos/H7/7R/THTUERUPWEX0.PNGTeamwork Projects21https://dudodiprj2sv7.cloudfront.net/product-logos/m7/iA/4ZQS9OOG1D06.PNGWorkflowMax22https://dudodiprj2sv7.cloudfront.net/product-logos/9g/TK/B6CROJA5Z2L1.JPEGGenesys PureCloud23https://dudodiprj2sv7.cloudfront.net/product-logos/2F/33/SUBPS3J2X7LM.JPEGHighfive24https://dudodiprj2sv7.cloudfront.net/product-logos/Ti/Fw/TSUMPUQMDRAN.PNGChatter25https://dudodiprj2sv7.cloudfront.net/product-logos/JL/5u/V54STLL8AU3S.PNG

Collaboration Tools

Best Collaboration Tools

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 50 or more ratings to appear on this TrustMap, and those above the median line are considered Top Rated.

Collaboration Tools Overview

What are Collaboration Tools?

Collaboration software makes working together on professional projects easier and faster. It reduces bottlenecks in feedback and approval processes. The three core areas of functionality for collaboration tools are:

  • Communication
  • Project & task management
  • File sharing & management
Some products stress one feature set over another. These take a best-of-breed approach, and work well if they offer integrations. For example, Slack is an online team collaboration app focused on messaging and file sharing. For everything else, it integrates with other software tools.

Collaboration tools are closely related to a number of other types of software, including:

All of these platforms include collaboration features, though most are limited to a specific channel or type of interaction.

Sometimes collaboration tools can replace these more traditional solutions, but it is more common to integrate collaboration tools with existing communication and workflow structure. Often collaboration tools bring interactions that would otherwise be handled by separate platforms into a convenient central location.

Collaboration Tools Features & Capabilities

Communication

Some collaboration tools have communication capabilities at their core. Examples include Skype, Google Hangouts, and HipChat. Other collaboration features are available but may have a limited scope.
Communication features across collaboration tools include:

  • Options for integrated messaging. Live chat, comments within a file and private/group messages are all common
  • Privacy and access settings
  • Conference calling
  • Video chats with screensharing
  • Project-based conversations

Project & Task Management

Many online collaboration tools have basic project and task management capabilities. They are not usually as advanced as traditional project management platforms. Collaboration tools noted for significant project & task management features include:

Others walk the line of collaboration and project management. For example, Wrike features project management tools, but it’s designed like a social network to make engaging with team members easy.

Project management features are usually more important to larger teams. They also work for interdepartmental teams or teams within larger organizations. Collaboration features related to project & task management can include:

  • Workflow automation

  • Tracking location and changes to a file

  • Brainstorming tools/pinboards

  • Task lists and assignments. These are complete with due dates, sub-tasks and file attachment

  • Scheduling, calendar integration, reminders and alerts

  • Gantt charts

File Sharing & Management

Some tools focus on file sharing and management. These include:


They also offer significant opportunities for collaboration. Collaboration features central to file sharing include:

  • Security

  • Support for different file types

  • Comments and notes attached to files

  • Track changes and versioning

  • Editing permissions and access control

  • Shared folders

Online Collaboration Tools

Locally hosted collaboration solutions (like Redbooth Private Cloud) are less common than online SaaS collaboration tools. Online solutions are more abundant and often more convenient for end-users. They work particularly well for remote teams and employees who need to collaborate on common tasks.

They come in many forms, from mobile apps to browser extensions.

Some tools are industry and use case-specific. For example, Mural.ly and ConceptBoard are tools for graphic designers. On the other hand, Microsoft Yammer is more like a social network for corporate enterprises, regardless of department or industry. Other use cases for collaboration software include:

  • Creating an internal knowledge base for employees with a product like Confluence

  • Creating flow charts or mapping out ideas visually with a product like MindMeister

  • Creating group to-do lists with a product like Trello

Adoption

Adoption is key to success with collaboration software. It is only effective if everyone on the team is on board with the software.

It is important to choose a collaboration tool that is easy to use. The tool should also fit your team’s culture and goals. There are dozens of collaboration products on the market -- and it’s ever-growing!

To help you find a good fit, consider these questions:

  • What types of projects will you collaborate on?

  • What are the steps of a typical project?

  • How does your team handle communication and workflow?

  • Where do you store project files?

  • How many people will be collaborating? How many departments?

  • Will project managers or team members be collaborating? Both?

  • What other platforms and apps does your team use? How does the tool handle integration?

  • How formal or informal will collaboration be? Will all discussions be related to work on specific projects, or will some be social?

  • Will all conversations be archived?

Pricing Information

Collaboration software is usually priced by user on a monthly subscription.

Most vendors offer a free tier for up to a certain number of users. The free tiers usually have a more limited set of features and capabilities. There are many basic free online collaboration options, including GoVisually, Trello, Podio and Google Drive for example.

For paid plans, pure collaboration tools focused on notes, tasks, and chat start around $8/mo. per user. For collaboration tools that include cloud storage, pricing starts at around $10/mo. per user, and goes up from there based on storage size.

Collaboration Products

Listings (1-25 of 236)

Airtable<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

222 Ratings

Airtable is a collaboration platform designed to empower 30,000+ companies for content pipelines, product management, events planning, user research, and more. The vendor’s value proposition is with the friendly interface, customizable grid, calendar, form, and stacked card views, and a fully fle...

Lifesize Video Conferencing<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
237 Ratings

For more than a decade, Lifesize has been a leader in video collaboration, delivering high-quality solutions designed to bring people together. The vendor’s value proposition is that they combine a best-in-class, cloud-based video conferencing experience, with award-winning, easy-to-use devices t...

HipChat<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
514 Ratings

HipChat helps teams work better together by making it easier to share ideas, updates, codes, and files in real-time. Users can communicate via chat, audio, or video calls in private 1-1 conversations or team chat rooms.The vendor says HipChat brings the tools that run a business into one seamless...

MS SharePoint<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

1180 Ratings

Microsoft SharePoint is usually considered an internal content management product, but it also features web content management capabilities for managing external website content. SharePoint is a very broadly adopted solution and competes successfully with Oracle, EMC Documentum and OpenText in t...

Slack<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
1842 Ratings

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tool...

Wrike

Top Rated
245 Ratings

Wrike is an all-in-one project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. The vendor’s value proposition is that their solution enables users to get an up-to-date picture of projects and keep their team aligned with the...

Planview Projectplace<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
267 Ratings

Projectplace is the collaborative work management solution from Planview that brings teams together to get work done. Whether a team is down the hall or on the other side of the globe, Projectplace aims to provide everything needed to set direction, communicate, execute tasks, track progress, and...

Google Drive<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
2743 Ratings

Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

Skype for Business (formerly Lync)<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
1341 Ratings

Skype for Business is part of Microsoft’s 365 suite offering and provides an IP PBX for online messaging and web conferencing. It includes features such as live streaming meetings, dialing into conference calls, and the ability to make, receive and transfer calls via a computer or mobile device.

Trello<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
950 Ratings

Trello is a free collaboration / task management tool that allows users to organize things into cards and boards. It provides a flexible and visual way of organizing projects. The vendor also offers a paid version for businesses with extra features. Pricing is $3.75 per user per month, billed ann...

Basecamp<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
771 Ratings

Basecamp is a web-based project-management tool developed by 37signals and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project. Basecamp offers to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking, and a messaging s...

Asana<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
739 Ratings

Asana is a web and mobile project management app that according to the vendor, goes beyond typical PM software by enabling teams to track everything they're working on. With tasks, projects, conversations, and dashboards, Asana lets an entire team know who's doing what by when in order to help co...

Atlassian Confluence<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
735 Ratings

Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

Evernote<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
1218 Ratings

Evernote is a suite of software and services designed for notetaking and archiving. A "note" can be a piece of formatted text, a full webpage or webpage excerpt, a photograph, a voice memo, or a handwritten "ink" note. Notes can also have file attachments. Notes can be sorted into folders, then t...

Dropbox Business<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
428 Ratings

Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign...

Jabber<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
140 Ratings

Cisco Jabber is a communication platform that is available as a browser-based and mobile app solution. It allows users to collaborate across channels such as instant messaging, voice, VoIP, and video telephony. Features include voice and video calling, call recording, and broadcast messaging.

Fuze<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

90 Ratings

Fuze Voice is a cloud-based unified communications platform that includes IP-PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.

Jive<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
82 Ratings

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors...

Microsoft Yammer<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

220 Ratings

Yammer is used for private communication within organizations or between organizational members and pre-designated groups, making it an example of enterprise social software. It originally launched as an enterprise microblogging service and now has applications on several different operating syst...

Podio

89 Ratings

Podio is a freemium cloud-based collaboration service that was founded in 2009 and acquired by Citrix in 2012. Podio supplies a web-based platform for organizing team communication, business processes, data and content in project management workspaces. Users can also select business apps from an ...

Teamwork Projects<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
78 Ratings

Teamwork Projects, from Irish company Teamworks.com, is a project management solution.

WorkflowMax

Top Rated
57 Ratings

WorkflowMax is a web-based project management solution, owned by Xero, Inc. It is designed to be user-friendly and intuitive. The platform offers end-to-end functionality standard to project management software, with a comprehensive suite of features including lead management, quotes and estimate...

Genesys PureCloud<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

46 Ratings

PureCloud is the version of the Genesys Customer Experience Platform designed for small businesses.

Highfive

31 Ratings

Highfive is an integrated hardware and cloud-based software product for room-based video conferencing, wireless projection and web conferencing.

Chatter

42 Ratings

Salesforce Chatter is a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. Other key features include a mobile application and document management functionality.