Nextiva is a great platform for sales offices.
May 16, 2024

Nextiva is a great platform for sales offices.

Shelly Cates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business Phone Service

Overall Satisfaction with Nextiva

We like the user-friendly platform and the advanced technology for calling needs. We use Nextiva platform to connect all our staff and outside sales calls for our team.
  • quick calls
  • good voicemail features
  • link phone numbers with client database
  • prompt customer service
  • more updates for occasional glitches
Nextiva is a great phone platform that is very user-friendly. We would highly recommend.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

We make 50-100 sales calls a day per salesperson and rarely have any issues. We have never had a problem with the entire system shutting down.

Nextiva Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
10
Video screen sharing
Not Rated
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10