Likelihood to Recommend Overall we are happy with what Acronis is offering us, both as a use and a Value Add Resellers. The fact that there is one portal to onboard customers and select services is exactly what we were looking for. Now we are working on the Multi Tenant version, so we can also White Label Acronis towards our customerbase. We have not yet found any scenario's where Acronis can not offer any benefits. We do hear that the pricing for the storage is often to high versus competition. This applies to the Acronis data center storage, yet also the structure of Workload/per TB combination towards other Cloud vendors. (mainly the 3 largest Hyper Scalers) Compared to other Cloud storage solutions, these cost should be lower, so it will be easier to explain to customers to come and join Acronis in the cloud, instead of doing local back-ups or use solutions like DropBox, BackBlaze, PureStorage, Wasabo Hot Cloud Storage, Cloudian and more.
Read full review Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine
Read full review Pros Local backup to local encrypted and protected hard drives Cloud backups of files, folders, or entire machines Vulnerability assessment of systems Antivirus and content filtering Remote control of systems Integration with Connectwise and other RMM and MSP tools Replacement that's better than Dropbox or Google drive Read full review Bacula has great plugins that work very accurately Bacula is very simple to use, with a user-friendly web interface that facilitates operation. Bacula performs the backups very accurately which is clearly noticed when a restore is performed Its ease of use helps in training new support team members Read full review Cons Better reports with important security information for analyze. The ability to monitor resources like CPU, memory, disks and network activity, and availability. The ability to monitor user activity, very important today because of home working. Endpoint security for IOs and Android, better if it can be an MDM. Read full review Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement. There is no mobile app to manage backups and restores from smartphones Manual installation is time consuming. Marcelo Santos Infrastructure, Networks and Telecommunications Coordinator
Read full review Likelihood to Renew Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Read full review Usability The Cyber Protect portal is very intuitive and easy to use for anyone with some knowledge of IT systems.
Read full review This is a hard question. Usability for whom ? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
Read full review Reliability and Availability Bacula Enterprise is always available when we need it, both the backup solution and system support
Read full review Performance Operation in the Bacula system has a light and fast interface and reports are generated almost instantly. Perhaps if Bacula is integrated with other solutions it may lose some performance
Read full review Support Rating They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
Read full review In-Person Training The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
Marcelo Santos Infrastructure, Networks and Telecommunications Coordinator
Read full review Implementation Rating Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
Read full review Alternatives Considered An organization might choose Acronis Cyber Protect Cloud over
Barracuda Cloud-to-Cloud Backup for several reasons: Comprehensive Protection: Acronis Cyber Protect Cloud offers a more comprehensive solution that covers data protection, cybersecurity, and disaster recovery. If an organization requires an all-in-one solution to manage both backup and security, Acronis is a better fit. Diverse IT Environment: If a business operates in a diverse IT environment that includes physical, virtual, and cloud components, Acronis Cyber Protect Cloud's broad platform support makes it more suitable. Enhanced Cybersecurity: Organizations that prioritize advanced cybersecurity features and AI-driven threat detection capabilities might find Acronis Cyber Protect Cloud a more robust solution in this regard.
Read full review I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Read full review Contract Terms and Pricing Model Regarding contracts, negotiations were extremely accessible and clear in every sales model offered.
Read full review Scalability Bacula provides intelligent scalability by expanding backups across multiple environments, data backup, Oracle, virtual machines, Office365, cloud...
Read full review Return on Investment Acronis has helped us grow the total number of endpoints under protection by 500% in the past 2 years Single agent/product has resulted in better overall margins Easier to deploy, easier to support means better onboarding experience Acronis helps us "delight" our customers! Read full review Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise. TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups. Read full review ScreenShots