Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.
$30
per user/per month
GoTo Connect
Score 8.1 out of 10
N/A
GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.
$27
per month per user
Pricing
Aircall
GoTo Connect
Editions & Modules
Essentials
$30
per user/per month
Professional
$50
per user/per month
Custom
Contact sales team
Basic
Starting at $27
per month per user
Standard
Starting at $32
per month per user
Offerings
Pricing Offerings
Aircall
GoTo Connect
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Optional
No setup fee
Additional Details
—
No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue.
A dedicated onboarding team will help to the phone system set up for any plan.
They had strong support, but their connectivity was the worst out of all of them and their product was also probably the least customizable for your company.
We selected GoToConnect after using Aircall and RingCentral in the past. I cannot say why we switched to GoToConnect (I did not make that decision). We ultimately left GoToConnect for Zoom Phone due to better admin control, user sentiment/support, lower pricing, and a stronger …
We chose GoTo Connect because it put a tick box on all our requirements which included three major requirements. These three requirements were the pricing, the support offered during our relationship, and the time taken to implement and set up the product as per our …