Airhouse vs. Shiprocket

Companies that do not want gift packaging options.

Incentivized

Shiprocket has greatly helped our business. When we first started, I believe Shiprocket was the only partner available in the market who was offering last mile services. We have been able to deliver tons of orders on time, gained so much customer satisfaction. Shiprocket has made an essential part which is the final delivery of products to customers completely effortless.

Incentivized

• Quick Shipping: Airhouse can prepare most orders that are placed by noon PST and have them shipped the same day.
• Inspection Team: When we request to have items inspected the team clearly communicates any errors/defective products.

Incentivized

• Dedicated and simple Dashboard
• Accurate tracking of the shipments
• Too many carrier partners options

Incentivized

• Material Management: The current platform does not allow for the team to see how many of our packaging materials are in stock.
• Team Communication: The team that I email is not the team at the warehouse so there is oftentimes a delay in communication.
• Packaging Standard: When I have the team mail materials to our team for wholesale, etc. needs, the team does not always pack these materials appropriate for the type of product we sell.

Incentivized

• The price has gone a little high since the time we started using it.
• The possibility to use international shipment could be more accessible.
• It would be wonderful if we could get the delivery boy`s number.

Incentivized

The process was more personal and we were able to work with a team to get started. ShipBob was deeply confusing as it was just us using the computer to upload and handle materials.

Incentivized

Shiprocket definitely has a much simpler and easy to use dashboard. There are more than enough features one might need. A lot of queries get ansewered within the dashboard without having to actually call customer care number.

Incentivized

• Consistent Branding: Many fulfillment centers do not allow custom packaging to align with the luxury experience our brand gives our customers.
• Gift Customization: We were unable to offer gift notes to customers for our holidays which was a loss in our luxury gifting experience.

Incentivized

• Shiprocket has definitely helped us get more business with the help of timely deliveries.
• Its easy to use dashboard helps us create as many shipments as we want within minutes.
• The fact that it easily integrates with ecommerce platforms like shopify saves us a lot of time as we don`t have to manually enter details of every order.

Incentivized