Alemba Service Manager vs. Atera
Alemba Service Manager vs. Atera
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alemba Service Manager | N/A | The former VMware Service Manager was an ITSM option from VMware. VMware stopped supporting SM in 2017 and transferred support to VMware partner Alemba. The product is presently supported by Alemba, as Alemba Service Manager. | N/A | |
Atera | N/A | Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools. Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they… | $99 per month per user |
Alemba Service Manager | Atera | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Unlimited devices. Prices per user, per month, billed annually. | ||||||||||||||
More Pricing Information |
Alemba Service Manager | Atera | |
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Top Cons |
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Application Performance Management |
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Monitoring Tasks |
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Management Tasks |
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Remote Access |
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Alemba Service Manager | Atera | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Panda Systems Management Score 9.4 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | NinjaOne Score 9.2 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
Alemba Service Manager | Atera | |
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Likelihood to Recommend | 9.0 (2 ratings) | 9.2 (94 ratings) |
Likelihood to Renew | 8.0 (1 ratings) | 9.5 (4 ratings) |
Usability | - (0 ratings) | 9.4 (41 ratings) |
Support Rating | - (0 ratings) | 9.0 (5 ratings) |
Alemba Service Manager | Atera | |
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Likelihood to Recommend | Alemba | Atera |
Pros | Alemba | Atera |
Cons | Alemba | Atera |
Likelihood to Renew | Alemba | Atera |
Usability | Alemba No answers on this topic | Atera |
Support Rating | Alemba No answers on this topic | Atera |
Alternatives Considered | Alemba | Atera |
Return on Investment | Alemba | Atera |
ScreenShots | Atera Screenshots |