Alemba Service Manager vs. JitBit Help Desk
Alemba Service Manager vs. JitBit Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alemba Service Manager | N/A | The former VMware Service Manager was an ITSM option from VMware. VMware stopped supporting SM in 2017 and transferred support to VMware partner Alemba. The product is presently supported by Alemba, as Alemba Service Manager. | N/A | |
JitBit Help Desk | Small Businesses (1-50 employees) | JitBit Help Desk from JitBit Software is a cloud-based or installed help desk solution with a ticketing system, knowledge base, and related features. | N/A |
Alemba Service Manager | JitBit Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alemba Service Manager | JitBit Help Desk | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Alemba Service Manager | JitBit Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alemba Service Manager | JitBit Help Desk | |
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Likelihood to Recommend | 9.0 (2 ratings) | 8.0 (4 ratings) |
Likelihood to Renew | 8.0 (1 ratings) | - (0 ratings) |
Alemba Service Manager | JitBit Help Desk | |
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Likelihood to Recommend | Alemba | JitBit Software |
Pros | Alemba | JitBit Software |
Cons | Alemba | JitBit Software |
Likelihood to Renew | Alemba | JitBit Software No answers on this topic |
Alternatives Considered | Alemba | JitBit Software |
Return on Investment | Alemba | JitBit Software |
ScreenShots |