Alterian Real-Time CX Platform vs. HGS PULSE
Alterian Real-Time CX Platform vs. HGS PULSE
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Alterian Real-Time CX Platform | N/A | Alterian Real-Time CX Platform (launched as "Chameleon" in 2017) is a customer journey orchestration management solution, oriented towards global audiences. Alterian tracks individual journey performance in real time and, with metrics, evaluates the success of KPI/goal performances from multiple journeys. SDL divested itself of the platform in late 2016, and the Alterian division re-emerged as a result of this as an independent company. | N/A | |
 HGS PULSE | N/A | HGS Pulse is a contact center analytics software solution designed to reduce costs, improve the CX, and increase the operational efficiency of call centers, from HGS Digital of Hinduja Global Solutions Ltd. | N/A |
| Alterian Real-Time CX Platform | HGS PULSE | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Alterian Real-Time CX Platform | HGS PULSE | |
|---|---|---|
| Small Businesses |  Ortto Score 8.8 out of 10 | Ortto Score 8.8 out of 10 |
| Medium-sized Companies |  Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
| Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Alterian Real-Time CX Platform | HGS PULSE | |
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