Alvao Service Desk vs. ServiceNow IT Service Management
Alvao Service Desk vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Alvao Service Desk | N/A | ALVAO Service Desk provides a single point of contact for all in-company requests A front-end for users, a tool for internal services teams. The solution providers team gains an overview of workload, clear priorities, and improved communication. The team’s workload overview facilitates capacity management The Service Desk provides an understanding of how busy a team is, how much effort is spent on various tasks and what takes up the most resources. It also helps… | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
Alvao Service Desk | ServiceNow IT Service Management | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alvao Service Desk | ServiceNow IT Service Management | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Alvao Service Desk | ServiceNow IT Service Management | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||
Change management |
|
Alvao Service Desk | ServiceNow IT Service Management | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alvao Service Desk | ServiceNow IT Service Management | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Alvao Service Desk | ServiceNow IT Service Management | |
---|---|---|
Likelihood to Recommend | Alvao No answers on this topic | ServiceNow |
Pros | Alvao No answers on this topic | ServiceNow |
Cons | Alvao No answers on this topic | ServiceNow |
Likelihood to Renew | Alvao No answers on this topic | ServiceNow |
Usability | Alvao No answers on this topic | ServiceNow |
Reliability and Availability | Alvao No answers on this topic | ServiceNow |
Performance | Alvao No answers on this topic | ServiceNow |
Support Rating | Alvao No answers on this topic | ServiceNow |
Online Training | Alvao No answers on this topic | ServiceNow |
Implementation Rating | Alvao No answers on this topic | ServiceNow |
Alternatives Considered | Alvao No answers on this topic | ServiceNow |
Scalability | Alvao No answers on this topic | ServiceNow |
Return on Investment | Alvao No answers on this topic | ServiceNow |
ScreenShots | Alvao Service Desk Screenshots |