Appcues is online software for creating in-product experiences such as user onboarding, feature announcements, etc. without writing any code. (The vendor believes it's the non-technical people who oftentimes have the best information about a software user's needs and desires.) The goal of using Appcues is to improve product engagement within the user's own customer base.
$299
per month/billed monthly
Pendo.io
Score 8.3 out of 10
N/A
Pendo.io is a product engagement platform with features for in-app analytics, surveys and feedback, and guidance.
One of the things we really loved about Appcues that ultimately led us to go with them is that it has a two-way integration with Heap Analytics. We are big fans of Heap, so being able to create user segments in Heap and push them over to Appcues to show modals to was a huge …
Appcues is much more affordable than WalkMe and Pendo from our research. We were previously using Intercom, however Intercom was designed more for purely in-app messaging rather than actually providing flows and cues guiding users throughout an app. We also received lots of …
I prefer Pendo strongly to all the above competitors. We came from WalkMe and it was a nightmare of a tool, slow, horrible analytics, no real SFDC integration, and an unintuitive guide builder. I found Pendo's analytics much easier to understand than Appcues and Totango isn't …
We used WalkMe for a couple of years, but because we are a single page application we had difficulty with the implementation crashing our site. WalkMe also uses cookies to track users, so every time one of our customers cleared his or her cache, they would receive announcements …
Easy to implement and set up. Strong track record of success (arguably market leader), including validation through case studies, and through G2Crowd and TrustRadius reviews. The Zendesk integration is great -- users won't have to hop out of the app to access knowledgebase …
This option was cheaper, but it showed. We selected Pendo for their wide range of diverse features and their superior understanding of the data that drives ROI. In addition, we love that the Pendo team holds frequent webinars that help to train end users and add value to the …