Likelihood to Recommend It works great when you don't want to carry cash, or even carry credit cards. It is so simply to just whip out your phone, double click, and it opens with FaceID and is ready to use. In our case, we shop very often at a store across the street which accepts Apple Pay and so the payment portion is essentially a non-issue at this point, which is fantastic for us
Read full review Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
Read full review Pros Apple Pay is extremely easy to access because you can access it whether you've unlocked your phone or locked it. Apple Pay does a great job listing historic transactions. Apple Pay easily allows users to add or remove different credit cards. Read full review Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks. Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money. Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease. I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily. Read full review Cons The ability for other integrations to still have their restricting permissions to be used. As an example, I can't use Apple Pay and still choose when I want my delivery because it's not in Apple Pay's coding to allow outside restrictions. Read full review Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive. Read full review Likelihood to Renew It's now a standard.
Read full review There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
Read full review Usability Extremely effective and easy to use.
Read full review It just works.
Read full review Support Rating Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.
Read full review Implementation Rating It is simple for a developer to do.
Read full review Alternatives Considered When I had my Android/Samsung phone, I tried Samsung's version of Apple Pay and it was terrible. It was very glitchy, and sometimes I would get a notification that I paid for something when I wasn't even in a checkout screen, like I was just browsing the internet or something and I'd get a notification! It was alarming and I quickly uninstalled the app and never used it again.
Read full review Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.
Read full review Return on Investment Able to provide employees with digital company cards. Convenient tracking of money spent. Caring for others in our workplace and community through gifts and purchases. Read full review Simplified billing so we spend less time on it Saved $20 a month or more when compared to alternatives that have a monthly charge. It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree Read full review ScreenShots