Apple Pay vs. Google Pay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple Pay
Score 9.1 out of 10
N/A
Apple Pay is a payment gateway the vendor states gives customers an easy, secure, and private way to pay in stores, within apps, on the web, and in Business Chat.N/A
Google Pay
Score 8.2 out of 10
N/A
Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A
Pricing
Apple PayGoogle Pay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apple PayGoogle Pay
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apple PayGoogle Pay
Considered Both Products
Apple Pay
Chose Apple Pay
Apple Pay and Google Pay are very similar function-wise but vary significantly in design. We chose Apple Pay for its improved security over physical card transactions. Apple pay also provides a much simpler user interface for the customer when processing a transaction, unlike …
Google Pay
Chose Google Pay
I think Google Pay is roughly comparable to the above products. That said, Google Pay came onto the market much later than things like PayPal, Apple Pay, Venmo, and other peer to peer wallet apps, so it is easy to see why people already have preferences for other apps. My …
Chose Google Pay
There are many alternative products on the market that function similarly to Google Pay. I think the closest competitor I've used would be Apple Pay, but there are other products like Venmo and Zelle that are somewhat similar. I think Google Pay is at least as good, if not …
Top Pros
Top Cons
Features
Apple PayGoogle Pay
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Apple Pay
8.2
2 Ratings
34% above category average
Google Pay
-
Ratings
Fraud Detection6.52 Ratings00 Ratings
API or SDK7.02 Ratings00 Ratings
Recurring Payment Support9.52 Ratings00 Ratings
Billing and Invoicing Support8.52 Ratings00 Ratings
Global Support8.52 Ratings00 Ratings
Payment Form Acceptance9.02 Ratings00 Ratings
Best Alternatives
Apple PayGoogle Pay
Small Businesses
Thryv
Thryv
Score 8.8 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Adyen
Adyen
Score 8.8 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apple PayGoogle Pay
Likelihood to Recommend
9.4
(20 ratings)
9.3
(21 ratings)
Likelihood to Renew
7.3
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
6.9
(2 ratings)
User Testimonials
Apple PayGoogle Pay
Likelihood to Recommend
Apple
It works great when you don't want to carry cash, or even carry credit cards. It is so simply to just whip out your phone, double click, and it opens with FaceID and is ready to use. In our case, we shop very often at a store across the street which accepts Apple Pay and so the payment portion is essentially a non-issue at this point, which is fantastic for us
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Google
I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
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Pros
Apple
  • Apple Pay is extremely easy to access because you can access it whether you've unlocked your phone or locked it.
  • Apple Pay does a great job listing historic transactions.
  • Apple Pay easily allows users to add or remove different credit cards.
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Google
  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
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Cons
Apple
  • The ability for other integrations to still have their restricting permissions to be used. As an example, I can't use Apple Pay and still choose when I want my delivery because it's not in Apple Pay's coding to allow outside restrictions.
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Google
  • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
  • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
  • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
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Likelihood to Renew
Apple
It's now a standard.
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Google
No answers on this topic
Usability
Apple
Extremely effective and easy to use.
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Google
No answers on this topic
Support Rating
Apple
No answers on this topic
Google
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
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Alternatives Considered
Apple
When I had my Android/Samsung phone, I tried Samsung's version of Apple Pay and it was terrible. It was very glitchy, and sometimes I would get a notification that I paid for something when I wasn't even in a checkout screen, like I was just browsing the internet or something and I'd get a notification! It was alarming and I quickly uninstalled the app and never used it again.
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Google
GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
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Return on Investment
Apple
  • Able to provide employees with digital company cards.
  • Convenient tracking of money spent.
  • Caring for others in our workplace and community through gifts and purchases.
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Google
  • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
  • Improves risk mitigation and ensures safety and account health of our vendors
  • Increased efficiency and pushes payments through at a faster rate
  • Provides work-life balance when fiscal deadlines slowly approach
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ScreenShots