Arcserve backup appliances are presented by the vendor as combining enterprise-ready software and industrial-grade hardware united, to create turnkey backup appliances for disaster recovery (DR) and application availability – now with Sophos Intercept X Advanced for defense against malware, exploits, and ransomware.
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Commvault Cloud powered by Metallic AI
Score 8.2 out of 10
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Commvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.
Very good for quick onsite file and email restores. The built-in granular email restore tool is honestly amazing. The file restore options are similarly useful allowing the restoration of a single file or email from any restore point, making those little restore jobs super quick. It might not be the best for a bare metal restore however, as while it does have this functionality, it requires some additional setup of a server before a backup to allow this to work.
Commvault works well in a large environments with a variety of client types and data classes. With its policy-based configurations, it makes administration of large environments easier when configuring storage and retention, copies, schedules, client configs, etc. Commvault also backs up just about everything you can think of, and works with almost all storage and compute platforms, so there are rarely any cases where Commvault cannot accommodate.
Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
Improves our Disaster Recovery
Starting to utilize for data migration for VMware in places where Zerto is too expensive
Scalability. Main issue is each appliance has a finite space for backups, and can't be increased on the box itself without replacing it with another appliance completely.
Onboard interface. Doesn't have an interface that's accessible via the web natively. While that's great for security, it is a little awkward if you need to access it from offsite.
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
It's very easy to use. Plug it in, run through the wizard and you're pretty much set. Hardly ever have to go back in and check on it. Everything can be scheduled fairly granularly. The console is simple and laid out well. While doing a restore takes a number of steps, it is not hard to follow what you're doing. A few things couple be displayed better, but the built in help options do explain things well enough.
Have a interface very user friendly. You do not need a lot of training, or any formal training really, to get up and going and use nearly all of the functionality of the product. This facilitates the post-implementation company as it reduces costs with backup specialists and any trained analyst can take care of its infrastructure. One negative point is not all the options and features are in the HTML view.
[I] have only used it a couple of times, but they've always been responsive and solved the issues I've had. Time to get to a person was fairly low, under 10 minutes each time.
I would rate Commvault's support as an 'average' support. Now that we have a very experienced guy working with Commvault, most of the time we can fix or do anything by ourselves. We had some issues with their support taking a really long time to respond and fix some issues in the past. In most cases we ended up appealing to the community, other peers, or Commvault's SE team.
Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
Barracuda had the best console of the three we evaluated. Cloud hosted it was the easiest to access. However, it took forever to do the initial seeding backup, and then the nightly backups ran over into the next day. It was just so slow to do the backups - we never even tried a restore. The resulting backups also seemed to take up a significant amount of the appliances space, it was almost 3/4 full from the get go. Unitrends did not have natively a granular email restore option, it had a third-party option, but that was not something we were interested in. It also took a long time to run the backups. Arcserve was the fastest by far, [as] it did not fill up as much (way better deduplication) and it had a built-in granular email restore. While I wish it had a cloud console, overall it had the most important features we were looking for.
In the past it has been necessary to leverage multiple products to provide a complete data protection solution. Commvault Complete Backup & Recovery has been able to mirror the functions of competitive products while increasing functionality and management. Commvault Complete Backup & Recovery works cleanly in disparate environments that leverage dissimilar technologies and products.
I am not privy to ROI, but just having confidence and trust that Commvault will back up whatever needs backing up, and that we will always be able to restore it quickly, allows our technical people to concentrate on the problem at hand, knowing that we do not have to worry about the safety of the data. This saves time for some very expensive human resources and shortens schedules by eliminating a whole class of data safety and disaster recovery issues.