Aurus Service Center vs. TOPdesk
Aurus Service Center vs. TOPdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Aurus Service Center | N/A | N/A | N/A | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
Aurus Service Center | TOPdesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
Aurus Service Center | TOPdesk | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Aurus Service Center | TOPdesk | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||
Change management |
|
Aurus Service Center | TOPdesk | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aurus Service Center | TOPdesk | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.7 (195 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (107 ratings) |
Usability | - (0 ratings) | 9.7 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (164 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.2 (15 ratings) |
Configurability | - (0 ratings) | 8.8 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 8.9 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
Aurus Service Center | TOPdesk | |
---|---|---|
Likelihood to Recommend | Aurus Software No answers on this topic | TOPdesk |
Pros | Aurus Software No answers on this topic | TOPdesk |
Cons | Aurus Software No answers on this topic | TOPdesk |
Likelihood to Renew | Aurus Software No answers on this topic | TOPdesk |
Usability | Aurus Software No answers on this topic | TOPdesk |
Reliability and Availability | Aurus Software No answers on this topic | TOPdesk |
Performance | Aurus Software No answers on this topic | TOPdesk |
Support Rating | Aurus Software No answers on this topic | TOPdesk |
In-Person Training | Aurus Software No answers on this topic | TOPdesk |
Online Training | Aurus Software No answers on this topic | TOPdesk |
Implementation Rating | Aurus Software No answers on this topic | TOPdesk |
Alternatives Considered | Aurus Software No answers on this topic | TOPdesk |
Scalability | Aurus Software No answers on this topic | TOPdesk |
Return on Investment | Aurus Software No answers on this topic | TOPdesk |
ScreenShots |