AvidXchange vs. Ramp

AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed

Ramp is great if you want to automate your expenses process. Ramp immediately responds when I (or someone on my behalf) make(s) purchase and I can easily pass receipts and notes live. No more searching for "stuff"!! I spend more time on my job and not worrying about chasing things down or forgetting what was purchased. I charge, I send notes, and I'm done. It's so easy!!! It's incredibly helpful to be able to instantly spin up a virtual card for employees on the go or who have planned expenses. It gets you away from a delayed reimbursement to remote employees and having expenses coded by the employees shortly after they make their purchases.

Incentivized

• Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
• Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
• Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.

Incentivized

• You can forward your receipts to receipts@ramp.com and it will auto-approve.
• You can easily reverse charges if an employee accidentally places a charge on their work card.
• You can send employees physical Ramp cards.
• You can create as many virtual cards as needed.

Incentivized

• AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
• The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
• The log enhancement follow-up procedure could use some work.

Incentivized

• The system does not allow you to sort on all columns in some of the areas (not consistent from one screen to another).
• When bills are entered in as a Bill Pay, the expense doesn't show up in a csv file until it is paid but it needs to be expensed in the system as the date of the Invoice.
• If a vendor is paid through a credit card transaction as well as Bill Pay, you have to look at two different places in the system to see the details.

Incentivized

At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.

Incentivized

Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.

Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.

We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.

Incentivized

We moved to Ramp from Expensify at our accountant's advice. We went with her advice due to ease of use, ease of Quickbooks sync, ability to send reminders with one click, and more. We are very happy with the decision to switch to Ramp.

Incentivized

• AvidXchange allows our office to be more productive on invoice approvals.
• Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
• You can approve invoices from anywhere as long as you have internet access.

Incentivized

• The actual dollar savings is difficult to determine at this point. We'll have a better idea the ROI at the end of the year. Previously, we received 1% back on all purchases with our corporate card. We receive 1.5% with Ramp, pay per number of cards annually (for Ramp Plus) to auto-lock cards and for additional features.
• Time savings for admin and employees has been significant due to ease of use.

Incentivized