Chose CallMiner Eureka
CallMiner Eureka was stronger in reporting but weaker inaccuracy. It provided good reports to focus our QA program and individuals but sometimes the interpretation of the statements was wrong.
Product | Rating | Most Used By | Product Summary | Starting Price |
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CallMiner Eureka | N/A | CallMiner provides conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers a platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. | N/A |
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Editions & Modules | No answers on this topic | ||||||||||
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Entry-level Setup Fee | No setup fee | ||||||||||
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Considered Both Products | CallMiner Eureka |
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Small Businesses | Clari Copilot Score 8.9 out of 10 |
Medium-sized Companies | Clari Score 8.2 out of 10 |
Enterprises | Clari Score 8.2 out of 10 |
All Alternatives | View all alternatives |
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Likelihood to Recommend | 8.0 (5 ratings) |
Support Rating | 9.0 (2 ratings) |
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Likelihood to Recommend | CallMiner |
Pros | CallMiner |
Cons | CallMiner |
Support Rating | CallMiner |
Alternatives Considered | CallMiner |
Return on Investment | CallMiner |
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