CallTools vs. Readymode

CallTools

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CallTools	Score 0.0 out of 10	N/A	N/A	$99.99 per month
Readymode	Score 5.5 out of 10	N/A	Readymode (formerly Xencall) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The outbound call center platform helps agents dial smarter and connect faster, so call centers can increase contact rates and make every call count. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the conversation. Immediate access to customer profiles…	$150 per month per license

Pricing

CallTools

Readymode

Editions & Modules

Offerings

Pricing Offerings
CallTools	Readymode
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Required

Additional Details

—

17% discount for annual pricing.

More Pricing Information

Community Pulse
	CallTools	Readymode
Top Pros	No answers on this topic	Pro Easy to use Pro Advanced capabilities Pro Easy to learn
Top Cons	No answers on this topic	Minus Customer service Minus Customer support Minus Extremely difficult

Features

CallTools

Readymode

Preview Dialer

Comparison of Preview Dialer features of Product A and Product B
	CallTools - Ratings	Readymode 7.3 4 Ratings 1% above category average
Contact preview	00 Ratings	7.03 Ratings
Call notes & tags	00 Ratings	7.54 Ratings
Automatic call logging	00 Ratings	7.53 Ratings

Core Dialer

Comparison of Core Dialer features of Product A and Product B
	CallTools - Ratings	Readymode 7.9 4 Ratings 4% above category average
Outbound dialing	00 Ratings	8.04 Ratings
Inbound routing	00 Ratings	8.04 Ratings
Custom caller ID	00 Ratings	8.02 Ratings
Click-to-call	00 Ratings	7.54 Ratings
Dialer contact import	00 Ratings	8.02 Ratings
Campaign & list management	00 Ratings	8.12 Ratings

Call Follow-up and Quality Assurance

Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
	CallTools - Ratings	Readymode 6.8 4 Ratings 11% below category average
Follow-up calls	00 Ratings	8.04 Ratings
Dialer reporting & analytics	00 Ratings	6.04 Ratings
Dialer compliance	00 Ratings	6.53 Ratings

Best Alternatives
	CallTools	Readymode
Small Businesses	CloudTalk Score 9.4 out of 10	Salesmate Score 9.8 out of 10
Medium-sized Companies	CloudTalk Score 9.4 out of 10	Bright Pattern Contact Center Score 10.0 out of 10
Enterprises	Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10	Dialpad Ai Sales Center Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	CallTools	Readymode
Likelihood to Recommend	- (0 ratings)	5.5 (4 ratings)

User Testimonials
	CallTools	Readymode
Likelihood to Recommend	CallTools No answers on this topic	Readymode We had a very good run with XenCall in the beginning voice quality was excellent prices were competitive ran smoothly we never needed support or had any problem but when we did we faced long holds no chat service on the website customer support agent don't know much what they're doing they're just there to take notes and pass it on to their supervisors. Incentivized Verified User Anonymous Read full review
Pros	CallTools No answers on this topic	Readymode Multi-line dialing. Unlimited users. Calendar integration. Advanced capabilities. Verified User Anonymous Read full review
Cons	CallTools No answers on this topic	Readymode Less dropped calls. System tends to slow down with multiple agents working. Not much else at the moment. Incentivized HB Helen Bowie SCS Agent Read full review
Alternatives Considered	CallTools No answers on this topic	Readymode Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has. Incentivized Tish Cator Office Manager Read full review
Return on Investment	CallTools No answers on this topic	Readymode Customers complaints no one return their calls. Incentivized Verified User Anonymous Read full review
ScreenShots		Readymode Screenshots