Catchpoint vs. Splunk Application Performance Monitoring (APM)

A Solid product, provides meaningful accurate data results from synthetic monitoring. Catchpoint as a vendor has acted as a reliable business partner and promotes good relationship with customers and provides them with meaningful support. Support engineer and account manager make efforts to maintain helpful relationship for services offered. Been able to work with us to provide input for code changes and enhancements for payload used for synthetics.

Incentivized

Good for below cases 1. There is a front end and need to correlate data with front end data 2. multiple microservices and need to check the health of each system 3. correlate data from various sources 4. Application performance is a key to be captured 5. application performance is a key metric.

Incentivized

• Easy to login with SSO
• Easy to review the test runs over the last hour or specific time period
• Easy to check the results of any Catchpoint test that ran. This helps to understand why the test results may or may not be what is expected
• I can't wait for the new Symphony UI to be completed because it is so much richer that the previous UI

Incentivized

• Detect and Troubleshoot, which allows team to eliminate errors.
• Dashboard creates a one stop location for environment health
• Provides visibility, access to logs and user data real time.

Incentivized

• Script recording could be more stable. Should be as smooth as chrome developer recording.
• Needs a way to modularize the code so we don't have to repair in broad sections when it breaks because of some unplanned code change on our end.
• How about a tutorial on selenium as relates to Catchpoint.
• Some of the functions could have better descriptions.

Incentivized

• I wish Splunk Application Performance Monitoring could integrate with packet capture and analysis tools and provide the integrated analysis results on each tier of the application

Incentivized

we are heavily dependent catchpoint system for the following functions * Detect end-user availability/performance-related problems * Ensures
service level objectives (SLO) are met, that prevents service level
agreement (SLA) breaches * Identify and understand the cause of any
network connectivity or application level issue * Improves the
availability and response time service levels

Incentivized

It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

Incentivized

Splunk is a great tool for log mining. It is less time-consuming and easy to use. It provides high security, it has customisable dashboards. Furthermore, it acts as a search head, and it gives real-time status. It has the ability to collect data from any source and multiple sources, and it can correlate them.

Incentivized

Catchpoint's customer support has been very impressive. They are always available when we needed help with setting up any tests that may also include help with scripting. They held an in-person workshop in our office to help train our internal resources with the scripting, dashboards, and metrics.

Incentivized

very easy to implement as the product is user-friendly

Incentivized

Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.

Incentivized

It is good that the correlation analysis and the cause of the failure can be analyzed more extensively through the collection of many data. It is good because it provides a user interface (usability) well and can be used conveniently.
It is good because it can utilize anomaly detection through various AI-based ML models.

Incentivized

• The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
• Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
• I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay

Incentivized

• It gave us more quicker alerts in a organize way to distribute to specific audience.
• Helped us to improve our uptime by getting pro-active alerts via emails
• More collaboration in a DevOps culture

Incentivized