Cherwell Service Management vs. IncidentIQ
Cherwell Service Management vs. IncidentIQ
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cherwell Service Management | N/A | Cherwell Software was founded by the former CEO of FrontRage Solutions and is a full suite of service management tools competing with BMC Remedy, ServiceNow, and IBM SmartCloud. | N/A | |
IncidentIQ | N/A | From help ticketing to IT asset management and beyond, the IncidentIQ platform aims to transform the way school districts provide and manage services. The suite includes iiQ Assets, iiQ Ticketing, and (for iiQ Ticketing) the Facilities add-on, designed to make submitting maintenance requests simple and efficient. | N/A |
Cherwell Service Management | IncidentIQ | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cherwell Service Management | IncidentIQ | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Cherwell Service Management | IncidentIQ | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cherwell Service Management | IncidentIQ | |
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Likelihood to Recommend | 9.7 (57 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (13 ratings) | - (0 ratings) |
Usability | 8.7 (5 ratings) | - (0 ratings) |
Availability | 8.2 (3 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 6.9 (16 ratings) | - (0 ratings) |
In-Person Training | 8.8 (2 ratings) | - (0 ratings) |
Online Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (3 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.1 (1 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 8.2 (1 ratings) | - (0 ratings) |
Professional Services | 7.3 (1 ratings) | - (0 ratings) |
Vendor post-sale | 6.4 (1 ratings) | - (0 ratings) |
Cherwell Service Management | IncidentIQ | |
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Likelihood to Recommend | Ivanti | IncidentIQ No answers on this topic |
Pros | Ivanti | IncidentIQ No answers on this topic |
Cons | Ivanti | IncidentIQ No answers on this topic |
Likelihood to Renew | Ivanti | IncidentIQ No answers on this topic |
Usability | Ivanti | IncidentIQ No answers on this topic |
Reliability and Availability | Ivanti | IncidentIQ No answers on this topic |
Performance | Ivanti | IncidentIQ No answers on this topic |
Support Rating | Ivanti | IncidentIQ No answers on this topic |
In-Person Training | Ivanti | IncidentIQ No answers on this topic |
Online Training | Ivanti | IncidentIQ No answers on this topic |
Implementation Rating | Ivanti | IncidentIQ No answers on this topic |
Alternatives Considered | Ivanti | IncidentIQ No answers on this topic |
Contract Terms and Pricing Model | Ivanti | IncidentIQ No answers on this topic |
Scalability | Ivanti | IncidentIQ No answers on this topic |
Professional Services | Ivanti | IncidentIQ No answers on this topic |
Return on Investment | Ivanti | IncidentIQ No answers on this topic |
ScreenShots |