ClickDesk vs. SnapEngage
ClickDesk vs. SnapEngage
Product | Rating | Most Used By | Product Summary | Starting Price |
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ClickDesk | N/A | ClickDesk is an engagement platform offering live chat, video and social capabilities. ClickDesk also includes help desk functionality (ticket management, email support, alerts, etc.). | $16.99 per month | |
SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Enterprise plans are also available and are custom tailored to the business' specific needs. | ||||||||||||||
More Pricing Information |
ClickDesk | SnapEngage | |
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Top Cons |
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Chat Analytics and Reports |
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ClickDesk | SnapEngage | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ClickDesk | SnapEngage | |
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Likelihood to Recommend | 3.0 (6 ratings) | 7.9 (14 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (4 ratings) |
Support Rating | - (0 ratings) | 5.0 (1 ratings) |
ClickDesk | SnapEngage | |
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Likelihood to Recommend | ClickDesk | SnapEngage |
Pros | ClickDesk | SnapEngage |
Cons | ClickDesk | SnapEngage |
Likelihood to Renew | ClickDesk No answers on this topic | SnapEngage |
Support Rating | ClickDesk No answers on this topic | SnapEngage |
Alternatives Considered | ClickDesk | SnapEngage |
Return on Investment | ClickDesk | SnapEngage |
ScreenShots | SnapEngage Screenshots |