Likelihood to Recommend Cofense PhishMe is an excellent solution for scenarios where it will be sold as a managed service. I believe that PhishMe is too expensive for many clients and instead would benefit from the economies of scale where an MSSP sells it as part of a whole service, which offers the analysts and reporting included. PhishMe is excellent for training and awareness of Phishing, but shouldn't replace mandatory training for new joiners or yearly refreshers, it should only be used as an additional training option.
Read full review It says it's cloud-based. There are lags, so it works well because we have a distributed workforce now working primarily from home, so it's easy to get in there and make those changes. If we were on site and we wanted faster validation of the changes, it would be missing that because it can't do it fast enough and get those quicker turnarounds.
Read full review Pros It gives clear-cut segregation of different parts of an email, header, text and HTML body, URL, attachments, HTML preview and some analytical insight like "similar reports." This distinctive approach actually helps reduce data overload during an analysis. The URLs captured here pass through an automatic reputation check [in our case VirusTotal] and add a tag of the reputation. If it is a well-known bad URL the tag helps us take the decision fast. For creating automation rules on the reported emails the "Recipes" section is really helpful. We can create easy recipes [or rules ] to handle a huge flow of reports and also we can create more sophisticated rules depending on the Cyber intelligence feed to catch the really bad currently less known attack attempts by malicious emails. The "Threat Indicators" section is also useful to use as a threat intelligence source to check the URLs for their maliciousness. Read full review When an end user opens a file or accesses a file I should say that has malicious content, it will quarantine the file. It will also let us know if an end user themselves has an issue now. So the whole Defender Suite has different parts. So some of these may be going over into Defender for identity and stuff. I'm not clear on which is which, but it's the whole ecosystem. I'll get an email letting me know that there's an issue and then we follow up. The email generally has a link in it to the actual event in the defender for endpoint or whatever console. And then we can start looking at the case, make sure the endpoint is quarantined. So it can't do anything. The only thing we can do is talk to it to do forensics or whatever so it's not totally isolated where we have to get somebody on the ground to go to the thing. We can still work on it remotely, but the end user can't do anything that would continue to cause lateral movement of the compromise or anything like that. Read full review Cons Completely switching to the new UI - Most is redesigned, but some old elements remain Ability to spoof known brands - limited in scope now and you are not allowed to use fully "convincing" campaigns that we are seeing in the wild Ability to own and manage own domains - right now adding a new company domain requires a ticket, allow us to add/verify ourselves Read full review While it's a very good product for auditing, it has a very hard time to distinguish what is malicious and is an attack, what is not. Very rarely we get indication of a real malicious attack. We got lots of hours for off the shelf malware that it cleans up automatically. So basically we never get to look at it, which is a positive thing, but threats are detected by the third party endpoint, so it will not be enough by itself. Read full review Usability Its built with UX in mind and is aimed at non-tech people, to ensure that almost everyone can run the campaign. But if we go deeper - sometimes you will need an HTML editor or support in order to figure out some advanced edits you might want to add in your scenarios.
Read full review Support Rating I have not had to use their support for pretty much anything. The software works well, and is very intuitive. I would imagine their support would be rather basic as there is not too much that can go wrong with a report phishing button, and if it were I would probably consider a different software.
Read full review The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
Read full review Online Training It's a must, even if you are never going to use the tool. Cofense aims to provide phishing training first and tool second.
Read full review Implementation Rating There are some hiccups, but there are meant to be, when you implement something in a large scale enterprise.
Read full review Alternatives Considered Cofense PhishMe was the first choice for us as the user interface as well as their bundle package with
Cofense Triage and Vision has helped the organisation to alleviate the overall security awareness posture. The other vendors did not provide a vast range of phishing scenarios as compared to Cofense PhishMe platform.
Read full review Tenable Security Center was a fantastic exposure detection tool but there was always a lag and servers would hang alot when being scanned causing resource traffic. Microsoft Defender for Endpoint on the other hand does not use up most resources soo there is usually noo lag during scanning and it also provide more detailed insights on the network. Also Microsoft Defender for Endpoint integration power has helped us up our security game by delivering a smooth secure network.
Read full review Return on Investment Recipes in the system are capable of handling almost 2x what an analyst does, which cuts down the efforts [of] an analyst and provides more time for accurate strategies. With roughly 90% false positives coming through, the remaining 10% of true positives need as much attention as they can get for the full investigation and analysis. 1,500 or more phishing messages can come through in a given week and the amount of time/employees required to review this without a tool like Cofense is surely beyond [the] expected/anticipated budget. Read full review Positive : Microsoft Defender for Endpoint offers sophisticated threat detection and response capabilities, putting it into use helps increase security. Reduced security incidents, data breaches, and related expenses may arise from this. Positive : A more secure environment means less time and effort spent by IT and security teams on remediation and incident response. False Positives: Like any security solution, false positives can occur, leading to unnecessary investigations and potential disruptions to business operations. This may require additional resources to manage. Read full review ScreenShots Cofense PhishMe Screenshots Microsoft Defender for Endpoint Screenshots