Cognito Forms vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cognito Forms
Score 8.7 out of 10
N/A
Cognito Forms, from the company of the same name in South Carolina, is presented by the vendor as an easy-to-use online form builder, allowing anyone to create, publish, and manage forms, with free and paid plans. With it, users can create unlimited forms including registration forms, payment forms, and surveys without coding. Forms can be embedded directly into a website, and form submissions can be viewed from any device, any time.N/A
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
Cognito FormsJotform
Editions & Modules
No answers on this topic
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
Cognito FormsJotform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cognito FormsJotform
Considered Both Products
Cognito Forms

No answer on this topic

Jotform
Chose Jotform
Used years ago, so cannot comment on features.
Chose Jotform
Jotform is a cheaper alternative to other solutions, and it's easy to try the free tier (which has full functionality) before upgrading if needed.

Jotform has a friendly, easy interface, and its recent redesign has really helped show it is a serious contender.
Chose Jotform
JotForm has greater customization in its fields, and more field options and add-ons available. Again, the ability to setup form tables really makes the software easier to use when it comes to replicating paper forms. Plus, JotForm has a great free tier allowing you to get …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Cognito FormsJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Cognito Forms
8.0
2 Ratings
4% above category average
Jotform
8.2
120 Ratings
6% above category average
Survey templates8.02 Ratings8.5103 Ratings
Themes7.02 Ratings8.0109 Ratings
Custom logo/branding9.02 Ratings8.2113 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Cognito Forms
9.7
2 Ratings
13% above category average
Jotform
8.5
114 Ratings
0% above category average
Changes to live survey9.01 Ratings8.795 Ratings
Question design help10.02 Ratings8.194 Ratings
Multiple question types10.02 Ratings8.6111 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Cognito Forms
10.0
2 Ratings
20% above category average
Jotform
8.1
94 Ratings
1% below category average
Survey logic flexibility10.02 Ratings8.194 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Cognito Forms
8.8
2 Ratings
8% above category average
Jotform
8.5
116 Ratings
5% above category average
Response tracking9.01 Ratings8.6109 Ratings
Data export9.02 Ratings8.9110 Ratings
Standard reports8.02 Ratings8.699 Ratings
Custom reports9.02 Ratings8.493 Ratings
Analytics9.02 Ratings8.287 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Cognito Forms
9.0
2 Ratings
8% above category average
Jotform
8.2
94 Ratings
1% below category average
Access controls8.02 Ratings8.090 Ratings
Compliance10.02 Ratings8.585 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Cognito Forms
9.0
1 Ratings
11% above category average
Jotform
7.8
71 Ratings
3% below category average
Vendor-offered crowdsourcing9.01 Ratings7.755 Ratings
Respondent restrictions9.01 Ratings7.971 Ratings
Best Alternatives
Cognito FormsJotform
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Score 9.7 out of 10
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Score 9.7 out of 10
Medium-sized Companies
Qualaroo
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Score 6.6 out of 10
Qualaroo
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Score 6.6 out of 10
Enterprises
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PG Forsta HX Platform
Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
Cognito FormsJotform
Likelihood to Recommend
8.5
(4 ratings)
8.7
(140 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(7 ratings)
Usability
7.8
(3 ratings)
8.8
(93 ratings)
Support Rating
8.5
(3 ratings)
8.0
(81 ratings)
Implementation Rating
-
(0 ratings)
8.2
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Cognito FormsJotform
Likelihood to Recommend
Cognito Forms
It's excellent for small sets of forms, from simple to highly complex It's not good at scale. With over 170 forms now, we desperately need some way to manage and maintain shared content once Cognito does not help. Their approach is that you can copy a working form (great) and modify it to create the next one. That's how we've got so many forms...
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Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Pros
Cognito Forms
  • Cost effective.
  • Easy to use.
  • Safe.
  • Automates data collection.
Read full review
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Cons
Cognito Forms
  • I am happy with Cognito Forms. I have not found any issues.
Read full review
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Likelihood to Renew
Cognito Forms
No answers on this topic
Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
Cognito Forms
Non calculated fields are easy to use. Calculations can be a nightmare to get working due to complex and unintuitive syntax, as a non-programmer
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Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Support Rating
Cognito Forms
quick and knowledgable
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Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Implementation Rating
Cognito Forms
No answers on this topic
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Alternatives Considered
Cognito Forms
I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use of Cognito Forms.
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Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Return on Investment
Cognito Forms
  • Safe us a lot of time doing client onboarding.
  • Use it for data collection for business plan info collection.
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Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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ScreenShots

Jotform Screenshots

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