Likelihood to Recommend Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.
Read full review Good if you are just getting started with online application forms for grants. Not so good if you have more advanced needs for data reporting. Also not great to be a fairly long term customer who can't take advantage of recent changes, because they provide no automatic or even manual way to link older submissions to the new grantee profiles based on an applicant's UEI/EIN.
Read full review Pros The Culture Amp support team is unparalleled. They offer live chat support as well as office hours that you can attend for help on anything from technical issues to the best way to phrase a survey question. They are always willing to help and are experts in their field. The report pages are very detailed and it's easy to view the data in a lot of different ways. This helps with more insightful analysis. I love that you can benchmark your survey results to your industry/region; it helps a lot to give context to your results. Read full review Great customer service. Reviewers are able to see all documents on one screen instead of opening multiple windows in order to review the application. Applications are easy to build and edit. The review portions is user friendly. Applicants find the forms easy to use. Read full review Cons They recently launched a text analytics feature but I think it still needs some work. I don't find the attributes of sentiment to comments to make complete sense. Text analytics are also not yet available for export so it makes it very difficult to share with others in presentations and reports outside of the system. Currently they don't have the ability to set an automated file with and connect with an HRIS (at least not with Ultimate) so every time you want to refresh your users you have to upload a new file feed manually (which is pretty simple, it is just impossible to set the refresh on autopilot). Read full review It really is just a submission aggregator and does not make the grants/project management very efficient for program managers. Our organization uses our grant application process to deepen our local nonprofit relationships and needs to be able to view & manage nonprofit profiles, not just submissions. Need more options for DocuSign fields beside the placeholder tags that are currently available, such as custom fields we've created within a specific form. Need functionality for nonprofits that use fiscal agents -- this is why we cannot use the charity check feature to organize our submissions by organization name. Pulling reports for reviewer scores is not feasible with the current setup -- we have an agreement with Submittable to pull our scores in a specific format that we are unable to do within the system ourselves. This eliminates some level of efficiency we thought we would have. Pulling immediate information from reports is not feasible -- there's a delay of approximately two days for submission information to populate into the advanced report. This creates some manual work for me to be able to process same-day payments for the emergency assistance program. Read full review Likelihood to Renew We use this software annually to help with our grant processes. Without it, I'd be so lost! Our team relies on the data from our past years to sift applications and we try to prioritize those who have applied and been a finalist but perhaps didn't win in years prior
Read full review Usability Submittable is very user friendly. Even our less tech-savvy team members were able to navigate Submittable and achieve what was necessary. The single limitation is that it is not easy to move information/documents/applications from the Submittable platform into other platforms, or even to download documents from Submittable into a separate storage system
Read full review Reliability and Availability We have thankfully never experienced an outage nor been affected by a technology issue on Submittable's side that has delayed our grant process. We have instead been able to distribute over $6M in donated dollars to AAPI small business owners because Submittable is trustworthy and available
Read full review Performance We've had a quick and efficient submittable experience that has always been easy to use. When we need a report it downloads within seconds, even the larger reports are 30 seconds or less to download. Pages are quick to load and reports complete in a more than reasonable time frame
Read full review Support Rating I think that they are good at answering our questions and solving our problems. We occasionally get reports from applicants about problems the Submittable team has not solved, but I do not know what the applicant has done to get the problem solved.
Read full review In-Person Training We did not receive in-person training technically, it was virtual but it was one on one with a specialist. They were very patient and skilled - she knew everything about the program and honed in on features that would help make our jobs easier. We are so grateful for the training!
Read full review Online Training 10/10 because we were able to meet virtually and still get all of our questions answered! Online was effective too because we could easily record the sessions and review them later. Since we had to onboard our reviewers virtually, it was actually convenient that this was the same method we learned how to use the entire program virtually too.
Read full review Implementation Rating I would say, provide Submittable as much detailed information on your planned use of the platform and your desires with the platform as possible, and the implementation will be tailored to accommodate your organization with minimal lag time and issues/problems.
Read full review Alternatives Considered Culture Amp is the first such tool I have used. I find it to be very well rounded and useful, especially since culture is one of the trickiest parts of a business to get a hold of as related to the bottom line. The fact that followup on goals and feedback can be done thanks to the platform is a very strong point.
Read full review When it comes to collecting applications, no one beats Submittable in terms of features and functionality. With other software we used, there were far too many limitations, including having to manually download data, inability to use logic for fields, and no analytics. The other products we used for application collection could not compare to Submittable.
Read full review Contract Terms and Pricing Model Pricing is fair for the product and support received, and we are content with the billing being annual in order to save overall. Contract terms are fair, and don't seem inflated for any reason. Pricing per application is also fair, and you can actually have the applicant absorb the cost if necessary
Read full review Scalability We were happy to use this for many projects, but sometimes it can be hard to filter for a specific applicant and see how many of our projects and grants they have applied to without filtering by project. We're also hoping to have the feature added where reviewers can only see one project at a time if they don't have clearance to view all of the projects
Read full review Return on Investment We use culture amp to measure engagement levels surrounding certain "standard" questions we ask on a recurring basis. this gives us a viable way to measure how we are doing overall in certain areas that are important to us. The Diversity survey helped us pinpoint some areas were we could work on improving. This came out in comments from several users. We have to keep in mind that comments are important, but sometimes it is just one person who is upset about one thing that does not affect anyone else. We must keep that in mind and set those aside. It is easy to get caught up in some of those comments. Read full review Ease of training new employees with the system, simple interface and similar to other CRMs, etc. We can launch a new grant fairly quickly now that we have the processes down and templates created Ability to respond quickly to provider questions/needs Read full review ScreenShots