Likelihood to Recommend Descartes Logistics Technology Platform has a control tower view which we have used a lot. It permits us to check on [the] real-time status of every truck, also has the features and option to communicate with the trucks' ELD, which gives us the most liable information about his current location and status.
Read full review Korber Supply Chain (formerly HighJump)
Although we are a small carrier (20 trucks with two people who dispatch during the same hours), Prophesy would be even more powerful with a slightly larger company that has multiple dispatchers that need to share information without being physically together. Multiple-office locations or companies that have employees working remotely would do well with Prophesy.
Peter McManus Partner Relations / Regulatory Compliance Manager / Operations
Read full review Pros An easy and free of hassle mobile application Precise location of a truck in a map view Identify possible delays to stops Read full review Korber Supply Chain (formerly HighJump)
Scheduling of drivers and loads. Integration with third-party applications. Driver management. Equipment management. Operational accounting functions. Peter McManus Partner Relations / Regulatory Compliance Manager / Operations
Read full review Cons Intelligence, it gets stuck in some areas of the country Integration with [other] apps, we would appreciate a collaboration with [other] tracking apps that can share the same information if they are being installed [on] the same device A better and clean dashboard, its face needs a renewal, a fresh look, adapted to the current trends Read full review Korber Supply Chain (formerly HighJump)
Reports - the sheer number can overwhelm new users. Fuel report uploads. Mobile communications need a dedicated PC. Peter McManus Partner Relations / Regulatory Compliance Manager / Operations
Read full review Support Rating Korber Supply Chain (formerly HighJump)
The technical support individual we normally work with is professional, proficient, effective, responsive, and understandable which are all unusual traits with techincal support individuals.
Peter McManus Partner Relations / Regulatory Compliance Manager / Operations
Read full review Alternatives Considered It is a powered tool that can be used by any of the current logistics (and why not?, non-logistics companies), that need a reliable, accurate, and well-based amount of information of the fleet, with ease. Using the [latest] technologies, integrating a wide view of transportation, inventory, [and] custom status on a single but not simple platform.
Read full review Korber Supply Chain (formerly HighJump)
The two most important features for us when deciding which provider to use were integration with third-party software and ease of scheduling drivers and matching with loads. Prophesy, for the money, excelled in both areas over the other systems we reviewed, some of which are not listed. The professionalism of the sales rep also set a tenor for the company he represents
Peter McManus Partner Relations / Regulatory Compliance Manager / Operations
Read full review Return on Investment Positive, we can do our things faster than ever with using the information shown in the platform, avoiding unnecessary calls and interactions Increasing the liability of the gathered information about trucks' actual/real location A solution to improving our overall shipment visibility Read full review Korber Supply Chain (formerly HighJump)
Increased detention claim success by 70-80%. 100% success rate in meeting resource maintenance target. Decreased receivables by three days. Peter McManus Partner Relations / Regulatory Compliance Manager / Operations
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