Device42 vs. Snow License Manager

1. Installbase management feature allows us to retire our old spreadsheet methods for tracking the data in favour of a singular database with some excellent reporting.2. We are also providing data connectivity from the WAN Providers and keeping all connections in Device42 gives us the ability have documentation of all connection that are made. 3. Ever changing and growing inventory that needs to be carefully tracked and inventoried. We find this so simple to use that we spend much less time than we used to on tracking these items.

Incentivized

I have said at a number of events that I have attended, where other suppliers have shown their latest and greatest new thing, it is the fundamentals that need to work, and need to work well, and this is what Snow License Manager does. It does not take a team of 100 staff to get the tool working or to keep the tool functioning, it works and is stable out of the box. We have learnt that putting the right processes in at the start means that Snow License Manager can do what it has been designed to do and what we have paid for it to do. Audits from vendors now days are relatively simple actions, with the Snow License Manager doing it's job we can quickly run a report and know exactly what our position is and then act accordingly, quick, simple and accurate data at your finger tips, as long as you put the work in to enter the license details etc. If Snow License Manager could invent a robot to go around the business and find all these bits of paper for us then that would be perfect.

Incentivized

• Device42 can discover physical and virtual servers as well as your network devices
• Device42 can give resource utilization details like CPU, Memory and Storage
• Device42 can give dependency mapping
• Device42 can give inbound and outbound communication details
• Device42 can create Affinity Groups (Move Groups)
• Device42 can recommend the Cloud platform to which you can migrate your infrastructure.

Incentivized

• SLM finds installations of software reliably.
• SLM determines the usage of applications, web apps, and the users who employ them.
• SLM Reports help management determine current and future application usage.
• SLM notifies when forbidden programs are installed.
• SLM provides complete license management.

Incentivized

• UI/UX is not up to the standards.
• Can't mass update everything.
• No export option for the sub components that have changed linked to the device they are assigned to
• Plugins options are limited
• Sometimes randomly times out my login forcing me to log in again.

Incentivized

• Recognition of licensed plugins running in another application's executable is missing
• There is inconsistent use of Wildcards like "%" across search fields in the SLM and SMACC
• The search "filter" called "Also include not installed/used" is necessary to see not installed/used applications.

Incentivized

It is a tool that works, a tool that is reliable, and trusted within the industry and our company

Incentivized

While the deployment is fairly easy, updating the agent can be tedious. For one, each new version needs a request to customer support, but too it's not possible to "update" the old version rather than reinstall the new one. The lack of customization/configuration possible for the SnowAgent installer is irritating. Putting that aside, once the system is set up it's fairly easy to maintain and with very few hiccups, update. It overall runs very smoothly with little to no error.

Incentivized

Never had issues in this area. Always up and running

Incentivized

It took some growing pains and SNOW fixed performance issues for their product, but never had any issue with it

Incentivized

Support for the most part is responsive, but there are times when it takes more time than I would like to resolve. But then, most of the time it is related to growing pains and the fact I do not have a Dev/Test environment to test items and upgrades before going to Production

Incentivized

Love it, and I got to go to Sweden

Incentivized

It went well, we took out time and verified each step as we went

Incentivized

What I appreciate and love about Device42 is how everything links together from room layout,to server rack organisation,down to all VMs and Business applications. We are also able to get full value of our money and full visibility of our assets management process.

The deciding factor for the decision makers was the combination of license management and utilization statistics. Our desktop people wanted the utilization and reporting to be very granular and close to real time. Snow was purchased because they promoted their real time utilization in addition to the license management, alerting and reporting. To my knowledge, only Snow was given a proof of concept before the decision was made.

Incentivized

Not quite sure I understand the deployment question. We deployed company wide

Incentivized

Worked great and accomplished the goals

Incentivized

• The support is amazing has always been very helpful and supportive 24/7.
• Very easy-to-use, no learning curve required.
• Cost effective and flexible.
• Offers one-stop-shop for all things DCIM, robust IPAM, password management, and additional add-on which enhances workflow and top-notch security.

Incentivized

• Allowed for reducing licenses/cost at renewal or true-up time
• Shows us new software in our environment so we can get it removed or purchase appropriate licensing to avoid compliance issues
• Shows up blacklisted software when it appears in our environment allowing us to get it removed to avoid security issues

Incentivized