Likelihood to Recommend I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
Read full review Ideal for daily standard ETL use cases whether the data is sourced from / transferred to the native connectors (like SQL Server) or FTP. Best if the company uses MS suite of tools. There are better options in the market for chaining tasks where you want a custom flow of executions depending on the outcome of each process or if you want advanced functionality like API connections, etc.
Read full review Pros Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments. Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts. Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it. Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office. Read full review Ease of use - can be used with no prior experience in a relatively short amount of time. Flexibility - provides multiple means of accomplishing tasks to be able to support virtually any scenario. Performance - performs well with default configurations but allows the user to choose a multitude of options that can enhance performance. Resilient - supports the configuration of error handling to prevent and identify breakages. Complete suite of configurable tools. Read full review Cons Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it. Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase). Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month. Read full review SSIS has been a bit neglected by Microsoft and new features are slow in coming. When importing data from flat files and Excel workbooks, changes in the data structure will cause the extracts to fail. Workarounds do exist but are not easily implemented. If your source data structure does not change or rarely changes, this negative is relatively insignificant. While add-on third-party SSIS tools exist, there are only a small number of vendors actively supporting SSIS and license fees for production server use can be significant especially in highly-scaled environments. Read full review Likelihood to Renew Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
Read full review Some features should be revised or improved, some tools (using it with Visual Studio) of the toolbox should be less schematic and somewhat more flexible. Using for example, the CSV data import is still very old-fashioned and if the data format changes it requires a bit of manual labor to accept the new data structure
Read full review Usability The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
Read full review SQL Server Integration Services is a relatively nice tool but is simply not the ETL for a global, large-scale organization. With developing requirements such as NoSQL data, cloud-based tools, and extraordinarily large databases, SSIS is no longer our tool of choice.
Read full review Performance Raw performance is great. At times, depending on the machine you are using for development, the IDE can have issues. Deploying projects is very easy and the tool set they give you to monitor jobs out of the box is decent. If you do very much with it you will have to write into your projects performance tracking though.
Read full review Support Rating Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
Read full review The support, when necessary, is excellent. But beyond that, it is very rarely necessary because the user community is so large, vibrant and knowledgable, a simple Google query or forum question can answer almost everything you want to know. You can also get prewritten script tasks with a variety of functionality that saves a lot of time.
Read full review Implementation Rating It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
Read full review The implementation may be different in each case, it is important to properly analyze all the existing infrastructure to understand the kind of work needed, the type of software used and the compatibility between these, the features that you want to exploit, to understand what is possible and which ones require integration with third-party tools
Read full review Alternatives Considered At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
Read full review I had nothing to do with the choice or install. I assume it was made because it's easy to integrate with our SQL Server environment and free. I'm not sure of any other enterprise level solution that would solve this problem, but I would likely have approached it with traditional scripting. Comparably free, but my own familiarity with trad scripts would be my final deciding factor. Perhaps with some further training on SSIS I would have a different answer.
Read full review Return on Investment I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI. It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide. Read full review Data integrity across various products allows unify certain processes inside the organization and save funds by reducing human labour factor. Automated data unification allows us plan our inputs better and reduce over-warehousing by overbuying The employee number, responsible for data management was reduced from 4 to 1 person Read full review ScreenShots