Dropbox vs. Google Drive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.2 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Google Drive
Score 8.7 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Pricing
DropboxGoogle Drive
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Offerings
Pricing Offerings
DropboxGoogle Drive
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Discounts are available for students, educators, and non profit organizations.
More Pricing Information
Community Pulse
DropboxGoogle Drive
Considered Both Products
Dropbox
Chose Dropbox
Dropbox emerged as our preferred choice among various cloud storage and collaboration solutions due to its winning combination of user-friendliness, cross-platform compatibility, collaboration features, and pricing that aligned perfectly with the needs of our medium-sized …
Chose Dropbox
Google Drive is only a web platform. Dropbox nicely integrates into the file system on your computer.
Chose Dropbox
I am more used to Google Drive so I am partial to that. I find the organization and sharing a bit easier to understand. However, this may be a learning curve as I am still relatively new to the role and company.
Chose Dropbox
I've had the opportunity to use Dropbox, Google Drive, and OneDrive extensively and each has its strengths and weaknesses. Dropbox stands out with its user-friendly interface and exceptional file syncing capabilities, though its limited free storage and higher pricing are …
Chose Dropbox
Even though Google Drive is a solid contender specially if you already use Google Apps for Business, Dropbox still performs better with its native app. It syncs quicker and has better features that Google Drive does not currently offer. Something we use quite a bit is the …
Chose Dropbox
Suddenly Google Drive increased its prices on a similar range to Dropbox.

Google Drive has some inconvenient limitations for the kind of usage that we expect from a cloud service, for example, it allows only a per day sync limit of 750K of files, and sometimes we need to sync …
Chose Dropbox
Dropbox is easier for version control but Google Drive is better for collaboration Box is similar to Dropbox.
Chose Dropbox
Although Dropbox and Google Drive can be interchangeable, we find that Dropbox is more helpful for our Design Team because it has larger storage space and can sync to their desktop apps. This allows them to save their files faster and easier than downloading and reuploading the …
Chose Dropbox
I do not like using Google Drive, it doesn't organize the files as well and sharing files with other people is difficult.
Chose Dropbox
I have used them for different things in the past, thus cannot really compare them on the same level. Google Drive is for less files, less people shared (or at least what I use it for) whereas Dropbox is for a lot more people, more files and more everything. Overall both great …
Chose Dropbox
As stated earlier, Dropbox, as an agnostic platform, just plays well with a wide variety of devices. This broad compatibility is the primary reason why I decided to switch over to the platform. Close integration within a suite of apps is hardly worthwhile when it hinders your …
Chose Dropbox
Dropbox is an extremely organized filing system.
We like how people's folders are very private and personal.
Chose Dropbox
Dropbox can be used regardless of the employee's platform or whereabouts. With a remote company, it is essential a site can be reached no matter the country or time. Dropbox also has great tools to keep you organized- finding things is easy if you keep up with a clean way of …
Chose Dropbox
OneDrive was far too expensive for us to continue to use. We also experienced issues with file uploads either taking too long or not uploading correctly, leading to lost files. We selected Dropbox for the value the service provides and have experienced no issues with file …
Chose Dropbox
I've not considered others, but I find that Dropbox is so versatile that I have not considered another platform. Dropbox makes it so easy for what I need to do. It allows me to store lots of related information tougher and to easily search for it. It allows me to share it too.
Chose Dropbox
Dropbox is more versatile in the sense it is more accessible to more users. Dropbox has a more user friendly user interface.
Chose Dropbox
I like the ease of sharing links from Dropbox to point someone directly to a file. There are virtually no steps to locating a file, whereas from our main server we have to connect through CiscoWeb and then login to the server.
Chose Dropbox
I prefer Dropbox as it's easier to preview files.
Chose Dropbox
Dropbox is easier to use and friendly with all devices even if it's not Apple.
Chose Dropbox
I don't really use OneDrive because I have limited data for internet access. OneDrive always wants to upload everything I have on my computer, which uses way too much data. Dropbox allows me to choose what I upload easily. Google doesn't have the storage space Dropbox provides.
Chose Dropbox
Better file organization. The drive is clunky for sharing files, and sometimes, removing a file from your drive is impossible.
Google Drive
Chose Google Drive
Google Drive seems to integrate with Windows more comprehensively than Dropbox. Both are pretty easy to use and seem to be reliable. Our team has not had any security issues with Google Drive.
Chose Google Drive
The Dropbox organization system seems confusing and it becomes expensive if it's needed to be used by several different accounts. Also the user interface seems less clear than Google Drive and pricing plans are not so affordable given the functions offered. Also there is no way …
Chose Google Drive
Google Drive and Dropbox have very similar functionality. I liked Google Drive better because it was easier to integrate with my existing Gmail and other Google apps. It also automatically coexists on any Android phone or tablet and can automatically backup your pictures. It …
Chose Google Drive
From Google Drive, we like the simplicity of having a single vendor, and the integration with the rest of Google Apps. From Dropbox, we like the smooth desktop integration and the cheap storage plans.
Chose Google Drive
They can all do the basics equally well, storing and sharing documents. Google Drive is the best from an ease of use perspective. SharePoint is a little better in terms of user management. Dropbox has the best name recognition, but not all the features you will need. If you …
Chose Google Drive
I had similar problems with Dropbox, that's why I switched to Google Drive. But when I think about my recent experience, I see that the Dropbox experience was not so bad. They were at least able to revert the changes and their app, although has problems, was not as ridiculous …
Chose Google Drive
We found in comparing Dropbox with Google Drive it was lacking in ease of use, price to expand was not as attractive. We found sharing files with our clients was more difficult than with Google Drive. Our clients, when they had to shift into using it found it seamless. We did …
Chose Google Drive
Feature-wise, Google Drive is at the bottom of its peers. However, due to its Google Mail user base, Google Drive has wide acceptance and penetration. Its ease-of-use feature is probably somewhere in the middle, lower than Dropbox but higher than OneDrive. It is free but so are …
Chose Google Drive
I have used both Dropbox and Google Drive. In my experience, Google Drive is much more flexible and the seamless integration with our other Google products and even non-Google products makes our processes much easier to set up and much more efficient at the end of the day. It …
Chose Google Drive
The most indeed reason is the security provided by Google. Every other company can provide lots of cloud space but my sensitive data is the key so, secure system is my first priority.

As I am tech person i feel its very easy to use and lot of features that make it better than …
Chose Google Drive
Google Drive works with a Google account. So I don't need to use multiple account credentials. And it is easy to remember one account. And one more thing which motivated me to go for Google Drive is its speed for performing multiple tasks.
Chose Google Drive
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, …
Chose Google Drive
The free plan takes Google Drive at the top of the stack, paying nothing you can store data up to 15GB. This could be really important for a startup that has to consider how to manage the initial budget. I selected Google Drive because I had already a Google account, before …
Chose Google Drive
Can't compare, it's faster. It owns several Google platforms. Organization, search, and collaborative work 100%
Chose Google Drive
Google Drive is very useful especially when you are using the entire Google workspace. If you are using Google Docs, Slides, and Gmail, then Google Drive integrates well with those apps. For those working primarily in a Microsoft environment using Microsoft Office and Outlook, …
Chose Google Drive
The best part of Google Drive is that it provides 15 GB of space, free of charge. Moreover, since Google Drive works seamlessly with every other device smartphone, switching from one device to another is very easy and convenient which is a big plus point. Moreover, Google …
Chose Google Drive
I find google drive user friendly as compared to any other app, it's easy to use and all you have to do is save the file you need for future use. I dont have to figure out where I have saved which type of file because I can create folders too.
Chose Google Drive
Google drive is easier to use and integrates well with different applications. It is also less expensive.
Chose Google Drive
For the free version, the storage capacity being offered is by far the greatest as compared to any other collaboration software. However, if your company has the capacity to pay for the software then there are more features being offered by the paid versions of other software …
Chose Google Drive
Google's own data and a word processor is the main factor in choosing Drive. Another thing I like about Google over Microsoft is the shareable link, which is more interpretable and helps me avoid sharing the wrong link.
Chose Google Drive
Both OneDrive and Google Drive give a similar cloud administration identified with capacity and record sharing. The two organizations' answers let you access your documents and envelopes from any place. Thus, our distributed storage examination depends on a few variables which …
Chose Google Drive
Google Drive provides more space in comparison to all the other file storage systems available in the market. Also, it provides a 2-way verification system so it is more secure.
Chose Google Drive
Google Drive is a very simple and practical tool. The others are also, but I really like the Google brand and its products. This one in particular because I have been using it for some time and it has helped me a lot since then. I still have documents for 7 years and are very …
Chose Google Drive
Because Google is a popular and reputable, and most of the time I am using their products like Chrome, Gmail, Google Sheets, so I prefer Google Drive because all the products I use most of the time are in one place and I didn't want to sign up for other products (which would …
Top Pros
Top Cons
TrustRadius Insights
DropboxGoogle Drive
Highlights

TrustRadius
Research Team Insight
Published

Features
DropboxGoogle Drive
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.6
586 Ratings
10% below category average
Google Drive
8.6
204 Ratings
2% above category average
Versioning7.2446 Ratings8.3180 Ratings
Video files8.0455 Ratings8.0173 Ratings
Audio files8.4404 Ratings8.1167 Ratings
Document collaboration7.6509 Ratings9.2201 Ratings
Access control7.5547 Ratings8.9199 Ratings
File search7.0568 Ratings8.9203 Ratings
Device sync7.5538 Ratings9.0190 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.4
563 Ratings
16% below category average
Google Drive
8.3
198 Ratings
4% below category average
User and role management7.2508 Ratings8.3187 Ratings
File organization7.8554 Ratings7.9197 Ratings
Device management7.1472 Ratings8.799 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
7.6
559 Ratings
11% below category average
Google Drive
8.8
198 Ratings
4% above category average
Performance7.7556 Ratings8.7196 Ratings
Reliability8.0558 Ratings9.1198 Ratings
Storage Reports7.1423 Ratings8.587 Ratings
Best Alternatives
DropboxGoogle Drive
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxGoogle Drive
Likelihood to Recommend
7.3
(608 ratings)
8.8
(205 ratings)
Likelihood to Renew
6.1
(27 ratings)
9.9
(5 ratings)
Usability
8.5
(26 ratings)
8.7
(36 ratings)
Availability
9.1
(2 ratings)
10.0
(1 ratings)
Performance
7.3
(6 ratings)
9.0
(7 ratings)
Support Rating
5.0
(33 ratings)
7.8
(48 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(3 ratings)
8.0
(3 ratings)
Configurability
-
(0 ratings)
6.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
9.1
(2 ratings)
10.0
(1 ratings)
User Testimonials
DropboxGoogle Drive
Likelihood to Recommend
Dropbox
Ultimately, Dropbox just works better when working crossplatform between Windows, Mac, Andoid, ios. It's snappier compared to Google Drive and is overall a more pleasant experience. The lack of integration with the rest of Google's suite is a small sacrifice. Image preview is also snappier and more pleasant to use compared to drive. Though any large batches that need review should be relegated to a better image gallery hosting platform like pic-time.
Read full review
Google
It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
Read full review
Pros
Dropbox
  • Dropbox's real-time collaboration features, including simultaneous editing and commenting, have revolutionized the way our teams work together.
  • On multiple occasions, we've accidentally overwritten important documents or needed to retrieve deleted files. With Dropbox, we can easily revert to previous versions or recover deleted files, preventing data loss and minimizing disruptions.
  • Dropbox excels in making file sharing a breeze. With just a few clicks, we can generate shareable links or invite colleagues to shared folders.
Read full review
Google
  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
Read full review
Cons
Dropbox
  • Change the name of the root folder, the "()" can cause problems sometimes with some tools trying to find paths inside of the root folder.
  • The upload queue becomes slow trying to upload files that have more than ~500mb of file size, even if I have 1 Gbit of speed, Dropbox gets stuck uploading single files with that rule.
  • Sometimes we can't move a shared folder from root location.
  • LAN sync seems not to be working in my experience.
Read full review
Google
  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Google
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
Read full review
Usability
Dropbox
[Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.
Read full review
Google
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
Read full review
Reliability and Availability
Dropbox
No answers on this topic
Google
Always available
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Google
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
Read full review
Support Rating
Dropbox
Our experience with support has been limited which is a good thing. We haven't experienced any major issues with the service and most of our service interactions have been useability questions which we were able to find answers for within their knowledge base. For the few times we have reached out to support, the responses were on point, quick, and our issue was resolved in one interaction. I appreciate not being routed to a chatbot or offshored support.
Read full review
Google
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
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In-Person Training
Dropbox
No answers on this topic
Google
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
Read full review
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Google
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
Read full review
Alternatives Considered
Dropbox
Dropbox gives more visual control over the success of uploading. WeTransfer uploads and then sends a link to the recipient. If something goes wrong during the upload, there doesn't appear to be a way to begin again from the dropping point. With Dropbox, I can watch as it uploads. If I lose a connection, it will continue uploading where it left off when I get a new connection. This is vital in transferring large files. If WeTransfer offers that, I was never able to figure it out.
Read full review
Google
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
Read full review
Scalability
Dropbox
No answers on this topic
Google
I have always been able to access
Read full review
Return on Investment
Dropbox
  • Helped us to streamline boxes of papers into electronic folders.
  • Enables a more solid backup of necessary files, not dependent on one specific computer or one specific box of papers.
  • Enabled a quicker search to locate specific files than the previously used operations.
Read full review
Google
  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives