Dropbox vs. Google Workspace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.2 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Google Workspace
Score 9.1 out of 10
N/A
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.
$6
per month per user
Pricing
DropboxGoogle Workspace
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Business Starter
$6
per user/per month
Business Standard
$12
per user/per month
Business Plus
$18
per user/per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
DropboxGoogle Workspace
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxGoogle Workspace
Considered Both Products
Dropbox
Chose Dropbox
Dropbox excels in seamless file synchronization and real-time collaboration, making it ideal for creative projects. Google Drive integrates seamlessly with Google Workspace, offering strong collaboration tools and document creation. While Dropbox focuses on file syncing, Google …
Chose Dropbox
Dropbox is an extremely organized filing system.
We like how people's folders are very private and personal.
Chose Dropbox
If we compare it to how Google apps work, Google outperforms. In terms of interface, graphics, performance, user experience, accessibility, viewing capabilities, and security, there is so much improvement for Dropbox to achieve.
Chose Dropbox
Dropbox was in use here when I was hired to bring our IT department in-house. We evaluated Virtru, which we also use for email encryption, but with the low cost of Dropbox and its suitability for our needs, we found it did not make sense to switch.
Chose Dropbox
Storage is greater with higher quality with Dropbox
Chose Dropbox
Dropbox is easier to make a filing system hierarchy than Google Drive.
Dropbox has a more modern interface than Box and is easier to use with external collaborators.
Chose Dropbox
Google Drive's interface is slow and clunky. Downloads take forever just to zip before you can download, and they unreliably tend to fail. Wasabi didn't seem trustworthy, and the price was too good to be true. Amazon was unintuitive and was going to require too much of a …
Chose Dropbox
When we looked at Google Cloud Storage, we found the Dropbox app was more stable and reliable. It had better integration with Windows. Since then, Google has improved, so they are a good alternative, but now that we are invested [in] Dropbox (and we like their product), we are …
Chose Dropbox
I actually selected Google Drive for our primary cloud storage solution as it provides better collaboration tools. A couple of usage scenarios where one person was working on writing a book and wanted to ensure that those helping with the review were working from the latest …
Chose Dropbox
Dropbox is still my favorite file sharing tool! It is simple, straightforward, and both the web app as well as Desktop hot folder are so intuitive and reactive.
What bothers me about Google Drive (which we still use within the team to quickly review/comment on documents) is the …
Chose Dropbox
Dropbox is a bit more user-friendly and more widely accepted with our vendors. It also offers more security than alternatives.
Google Workspace
Chose Google Workspace
The closest comparison to G Suite, specifically Drive, is Dropbox and Sharepoint. Sharepont is clunky and hard to use, and ended up costing us more time trying to use it then it saved us. While Dropbox was much better, it had a higher cost and less features than G Suite, and …
Chose Google Workspace
There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. …
Chose Google Workspace
Google Drive blows Dropbox out of the water by making its shared assets accessible without requiring app installs and paid subscriptions for outside users. The speed at which it handles all of your stored assets makes it advantageous for demanding projects in the music and film …
Chose Google Workspace
There are lots of things that Microsoft 365 does better than Workspace. The problem is that I am stuck in the Google world. It would take way too much time and energy to change platforms. There are lots of other options to choose from but none of them are perfect. Workspace is …
Chose Google Workspace
From an ease of use standpoint, Google Workspace is far simpler and easier to use. It offers what we need where Office offers too much of each app/service adding complexity over convenience. Our prior use of Office and even some occasional use of 365 just as a backup is often …
Chose Google Workspace
Google Workspace's premium feature includes its professional version of Gmail and Calendar functions but for our workforce, Google Chat has evolved to be one of the primary tools for team communication and collaboration.

In terms of costs and ease of implementation, it is very …
Chose Google Workspace
In terms of collaboration, I personally think that using Google Suite is better but in terms of office productivity tools, Microsoft Office is still the widely and commonly use office productivity tool. The good part about Google Sheets, Google Docs, Google Slides allow users …
Chose Google Workspace
Google offers a free version of Google Workspace for non-profits. So the price was pretty hard to beat. Of cloud based office communications platforms, Google offers a robust variety of tools. I find that I can trust the reliability of Google and did not have to worry about too …
Chose Google Workspace
When we were planning to migrate off of our old Exchange server, G Suite (Google Apps, at the time) was the only online option that had the features we needed for a reasonable cost. I had used Gmail for years before, and set up a local non-profit club with Google Apps, and …
Chose Google Workspace
We prefer GSuite to MS 365. For hardcore Outlook users, MS 365 is a better choice. However, our clients who are already GMail users make a seamless transition to GSuite. GSuite integrates with more things, though MS 365 has improved substantially in that area. GSuite also …
Chose Google Workspace
Compared to these other office solutions, G Suite comes out as a mid-level application. Why? Well, it doesn't offer you as many features and programs as you get in Microsoft Office. However, it offers you a few perks that you won't get in any of these office solutions including …
Chose Google Workspace
They have similar features, but in the end, you just can't compare with G Suite's functionality, interface, and efficiency. G Suite has the fundamental basics you need for running the backend of a client-based business.
Chose Google Workspace
G Suite is so much easier to use. I love that G Suite is all online so you can use G Suite on a Mac or a PC. All you need is an internet connection. G Suite allows us the peace of mind since everything is backed up in the cloud. G Suite is my preferred business platform and I …
Chose Google Workspace
I actually never researched anything else - I loved Gmail for business and then started using G Suite when it changed. I love it, so I've never even looked into alternatives. The email is great, the documents you can create are great, and the way you can sync everything …
Chose Google Workspace
Office 365, and the Office Suite is probably the only competitor I can really speak to. Generally speaking, Office is great and its products are very powerful. Sometimes the G Suite feels a touch watered-down (for example G Mail vs Outlook or G Docs vs MS Word), but G Suite …
Top Pros
Top Cons
Features
DropboxGoogle Workspace
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.6
586 Ratings
10% below category average
Google Workspace
-
Ratings
Versioning7.2446 Ratings00 Ratings
Video files8.0455 Ratings00 Ratings
Audio files8.4404 Ratings00 Ratings
Document collaboration7.6509 Ratings00 Ratings
Access control7.5547 Ratings00 Ratings
File search7.0568 Ratings00 Ratings
Device sync7.5538 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.4
563 Ratings
16% below category average
Google Workspace
-
Ratings
User and role management7.2508 Ratings00 Ratings
File organization7.8554 Ratings00 Ratings
Device management7.1472 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
7.6
559 Ratings
11% below category average
Google Workspace
-
Ratings
Performance7.7556 Ratings00 Ratings
Reliability8.0558 Ratings00 Ratings
Storage Reports7.1423 Ratings00 Ratings
Best Alternatives
DropboxGoogle Workspace
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxGoogle Workspace
Likelihood to Recommend
7.3
(608 ratings)
9.0
(113 ratings)
Likelihood to Renew
6.1
(27 ratings)
9.1
(4 ratings)
Usability
8.5
(26 ratings)
9.1
(5 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
7.3
(6 ratings)
-
(0 ratings)
Support Rating
5.0
(33 ratings)
3.3
(12 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(3 ratings)
9.1
(1 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
DropboxGoogle Workspace
Likelihood to Recommend
Dropbox
Ultimately, Dropbox just works better when working crossplatform between Windows, Mac, Andoid, ios. It's snappier compared to Google Drive and is overall a more pleasant experience. The lack of integration with the rest of Google's suite is a small sacrifice. Image preview is also snappier and more pleasant to use compared to drive. Though any large batches that need review should be relegated to a better image gallery hosting platform like pic-time.
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Google
Since our company is structured around Google Workspace at the moment, it is well suited for our entire workflow. I do have concerns though, for when it comes time for our company to have our own intranet built and how well the data migration will be from Google Workspace to that intranet that gets built.
Read full review
Pros
Dropbox
  • Dropbox's real-time collaboration features, including simultaneous editing and commenting, have revolutionized the way our teams work together.
  • On multiple occasions, we've accidentally overwritten important documents or needed to retrieve deleted files. With Dropbox, we can easily revert to previous versions or recover deleted files, preventing data loss and minimizing disruptions.
  • Dropbox excels in making file sharing a breeze. With just a few clicks, we can generate shareable links or invite colleagues to shared folders.
Read full review
Google
  • Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed.
  • As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good.
  • Spam protection is second to none. I cannot remember ever finding a spam message in my inbox!
  • Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder.
  • Google Workspace allows you to host multiple domains and alias domains on your account.
  • There is a robust set of tools to allow routing of mail to different mailboxes.
  • Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay.
Read full review
Cons
Dropbox
  • Change the name of the root folder, the "()" can cause problems sometimes with some tools trying to find paths inside of the root folder.
  • The upload queue becomes slow trying to upload files that have more than ~500mb of file size, even if I have 1 Gbit of speed, Dropbox gets stuck uploading single files with that rule.
  • Sometimes we can't move a shared folder from root location.
  • LAN sync seems not to be working in my experience.
Read full review
Google
  • I have several Workspace accounts, and it can be kind of annoying to switch between them. For example, if I click in my work email but my Chrome defaults to my personal Workspace, I have to open the file differently or log in and out of the other account.
  • Meet is my least favorite feature. I find it very subpar to Zoom in both ease and picture resolution. It's harder to tell when you're sharing your screen and you can't see comments if you're presenting.
  • Google My Business can be difficult to navigate. I frequently forget where features are and have to hunt around for them.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Google
There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
Read full review
Usability
Dropbox
[Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.
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Google
On the user end, it's great, probably some of the most user friendly products out there. On the admin side, it can get a little more arcane, but it's still better than a lot of other services. At worst I wrangle some CSVs to perform mass changes, but it's a far cry from the days of Powershell scripts or purely manual entry.
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Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Google
No answers on this topic
Support Rating
Dropbox
Our experience with support has been limited which is a good thing. We haven't experienced any major issues with the service and most of our service interactions have been useability questions which we were able to find answers for within their knowledge base. For the few times we have reached out to support, the responses were on point, quick, and our issue was resolved in one interaction. I appreciate not being routed to a chatbot or offshored support.
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Google
My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
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Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Google
nothing to say
Read full review
Alternatives Considered
Dropbox
Dropbox gives more visual control over the success of uploading. WeTransfer uploads and then sends a link to the recipient. If something goes wrong during the upload, there doesn't appear to be a way to begin again from the dropping point. With Dropbox, I can watch as it uploads. If I lose a connection, it will continue uploading where it left off when I get a new connection. This is vital in transferring large files. If WeTransfer offers that, I was never able to figure it out.
Read full review
Google
They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word processor anyway, so I don't feel like I'm losing much. SharePoint seems capable of a lot, and exchange certainly is capable of a lot, but it requires so much configuration, even for a small business, that return on investment seems quicker and easier with Google Workspace. For those who absolutely need a completely Microsoft environment, Office 365 has that, Google Workspace does not. Still, I prefer Google Workspace over Office 365.
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Return on Investment
Dropbox
  • Helped us to streamline boxes of papers into electronic folders.
  • Enables a more solid backup of necessary files, not dependent on one specific computer or one specific box of papers.
  • Enabled a quicker search to locate specific files than the previously used operations.
Read full review
Google
  • Zero to no time managing tools allows us to focus on work saving us time and money
  • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
  • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.